We booked this hotel thinking it was the luxury hotel of the same name (in the same city- confusing!) that received rave reviews. When we arrived we realised it was the wrong hotel but tried to make the most of it. Do not come here if you have a car. There is no parking and you are unable to park on the streets as it is in the centre of the city. The only option is to park in a car park complex a few kilometres away. Reception staff told us that previous guests cars had been towed for parking in incorrect areas. When we finally sorted out the car, we were told that although we had booked for two nights, the type of room we had booked was unavailable. We could have a smaller room with only 10 euros taken off the price, or swap rooms each night. We weren't impressed. The worst thing about this hotel is the noise!! Despite management saying that they have made an effort to reduce noise, we had to use ear plugs that we had from the plane to keep out the noise- and we still couldn't sleep! We heard drunken yelling all night long on both nights. This runied out stay in Prague. Having said all of that, the restaurant is good and the staff quite friendly but not very accomodating.
- Official Description (provided by the hotel):
- Hotel "Aurus" (former U Zlate studny), which is one of the most magnificent and protected monuments whose origins date back to the 16th century, is situated in the very heart of Prague in the Old Town district. The hotel is situated on the Kings Road connecting three historic jewels - the Old Town Square, Charles Bridge and the Prague Castle. This four-star hotel offers guests four double-bed rooms and four spacious apartments. ... more less
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- Also Known As:
- u Zlate Studny (At The Golden Well) Hotel Prague