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“Enjoyable and unique”
4 of 5 bubbles Review of Pachtuv Palace

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Pachtuv Palace
Ranked #91 of 670 Hotels in Prague
Certificate of Excellence
Warsaw
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Enjoyable and unique”
Reviewed April 29, 2014

This hotel is an old building, where Mozart stayed on some occasion. It is different than most expensive hotels, the elegant lobby and the reception (offering you a welcoming glass of champagne) has a very special touch, far from a feeling you are in a supermarket. The service is kind and professional, the rooms are big and comortable. Nice touches of luxury - Occitaine soaps and shampoos, three-glass windows ensure your quiet sleep. Amazing view from our two windows: the Veltava river, the Charles Bridge and the royal castle. Walking distance to the old town square and the opera (the main one, there are two others). In short : a bit expensive, but unique and worth the money.

I did not like the design of the Amadeo restaurant where we had breakfeast: grey walls, grey chairs and bright red bar ??? The disagner should be sentenced to gallows. Buffet breakfeast was nice, but nothing special, one has to pay extra 20 Euros. Considering the hotel charges for its rooms it is a rip-off .

Room Tip: The rooms facing the street have the most spectacular views of Prague castle and the Chrles Bridge...
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank veluto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 29, 2014
Dear Valued Guest from Warsaw,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace. I am dissapointed to hear about your experience with our breakfast. I will discuss this matter with the restaurant manager and seek for an imporvement.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,310 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Manhattan
Level Contributor
120 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed April 28, 2014

We stayed here for two nights in July 2012 with our 1-year old. We booked through tripadvisor for ~$250 for 2 nights. We were very pleased with the value for money.
We got a ground floor room (no views, facing the courtyard) but the room was very large which was ideal for us with a toddler. They also arranged for a baby cot (playpen) in the room.
The location is a block from the main bridge and a quick walk to the town center. Tram available within a block.
We didn't dine here but since it is so close to the city center there are a number of restaurants nearby.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AksNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 28, 2014
Dear Valued Guest from Manhattan,


I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 24, 2014

I highly recommend this hotel. The rooms are gigantic. There were no issues with noise even though the hotel was near a number of large clubs. The location is fantastic, right between Charles Bridge and the Old Town Square. Staff was highly professional. No issues whatsoever!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 28, 2014
Dear Mr. William,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 17, 2014

There is nothing I could fault about our stay. Staff who spoke very good English. A glass of fizzy as we registered.Very helpful staff. The most wonderful room - the most wonderful bed. I have never slept so well in a hotel room. No noise.
The location could not have been better - central to everything we wanted to see - we walked everywhere.
I will be recommending this hotel to everyone who is thinking of visiting Prague.

Room Tip: Had room 303 - my other friends had 304. On third floor - lift always available - room accessed from...
See more room tips
  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sally P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 18, 2014
Dear Ms. Sally from London,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
81 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 14, 2014 via mobile

Our friends booked this hotel and recommended it to is, mainly based on price so we weren't really expecting such a great location and huge rooms with really good service!

After booking a deluxe Room we were upgraded to an executive suite with private balcony and views over to the Charles bridge, river and Prague castle.

There are two parts of the hotel really a front and a back, which surrounds a lovely garden courtyard, which when it is a little warmer we could imagine is a fabulous setting for a drink or two.

The front has fabulous views but with the windows open is more of a noisy option based on the hustle and bustle of life in the town, although with the windows closed and air conditioning on you won't hear a thing.

The setting is perfect, minutes walk to the Charles bridge and fabulous restaurants like Bellevue etc. The old town is less than 5 minutes away too.

The rooms are huge, really comfortable four poster bed, kitchenette area with tea, coffee and mini bar etc. Complimentary small bottle of wine and L'occitane bathroom products.

The service was great too, nothing was too much trouble for the staff.

Great value for a great hotel
Definitely recommend.

Stayed April 2014, traveled as a couple
Helpful?
Thank floridakeys2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 18, 2014
Dear Valued Guest from United Kindgom,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, Costa Rica
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 14, 2014

Hotel perfectly located with a two minute walk to Charles Bridge. Wonderful experience with staff making us at home. Work-out room, courtyard all made this the place to be in Prague, we enjoyed every minute of our stay (4 nights)

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David21093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 18, 2014
Dear Valued Guest from San Jose,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mid west
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 14, 2014 via mobile

Would definitely recommend it for a couple. Excellent location next to Charles bridge, less than 10 min walk to old town square. Good value for the quality of the room and upgrade on arrival and lovely views from room

Stayed April 2014, traveled as a couple
Helpful?
Thank nelly29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 18, 2014
Dear Valued Guest from Mid West,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pachtuv Palace

Property: Pachtuv Palace
Address: Karoliny Svetle 208/34, Prague 110 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#43 Romantic Hotel in Prague
#46 Business Hotel in Prague
#79 Luxury Hotel in Prague
#83 Family Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pachtuv Palace 5*
Number of rooms: 48
Official Description (provided by the hotel):
Pachtuv Palace is located in a prime location in the heart of the city and is closely linked with great names of the music world like Wolfgang Amadeus Mozart, ancient and contemporary celebrities. Steps away from Charles Bridge, within easy walking distance to all major landmarks of the Prague. Pachtuv Palace provides an average room size of 65 sqm, fantastic views, air-conditioning, kitchenettes, free internet, fitness room, in-room massages and more. ... more   less 
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Also Known As:
Mamaison Pachtuv Palace Prague
Mamaison Pachtuv Palace Hotel Prague

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