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“Faultless” 5 of 5 bubbles
Review of Pachtuv Palace

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Pachtuv Palace
Ranked #98 of 670 Hotels in Prague
Certificate of Excellence
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Faultless”
5 of 5 bubbles Reviewed April 17, 2014

There is nothing I could fault about our stay. Staff who spoke very good English. A glass of fizzy as we registered.Very helpful staff. The most wonderful room - the most wonderful bed. I have never slept so well in a hotel room. No noise.
The location could not have been better - central to everything we wanted to see - we walked everywhere.
I will be recommending this hotel to everyone who is thinking of visiting Prague.

Room Tip: Had room 303 - my other friends had 304. On third floor - lift always available - room accessed from...
See more room tips
  • Stayed April 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sally P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 18, 2014
Dear Ms. Sally from London,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,305 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
UK
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed April 14, 2014 via mobile

Our friends booked this hotel and recommended it to is, mainly based on price so we weren't really expecting such a great location and huge rooms with really good service!

After booking a deluxe Room we were upgraded to an executive suite with private balcony and views over to the Charles bridge, river and Prague castle.

There are two parts of the hotel really a front and a back, which surrounds a lovely garden courtyard, which when it is a little warmer we could imagine is a fabulous setting for a drink or two.

The front has fabulous views but with the windows open is more of a noisy option based on the hustle and bustle of life in the town, although with the windows closed and air conditioning on you won't hear a thing.

The setting is perfect, minutes walk to the Charles bridge and fabulous restaurants like Bellevue etc. The old town is less than 5 minutes away too.

The rooms are huge, really comfortable four poster bed, kitchenette area with tea, coffee and mini bar etc. Complimentary small bottle of wine and L'occitane bathroom products.

The service was great too, nothing was too much trouble for the staff.

Great value for a great hotel
Definitely recommend.

Stayed April 2014, traveled as a couple
Helpful?
Thank floridakeys2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 18, 2014
Dear Valued Guest from United Kindgom,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, Costa Rica
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 14, 2014

Hotel perfectly located with a two minute walk to Charles Bridge. Wonderful experience with staff making us at home. Work-out room, courtyard all made this the place to be in Prague, we enjoyed every minute of our stay (4 nights)

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David21093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 18, 2014
Dear Valued Guest from San Jose,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mid west
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 14, 2014 via mobile

Would definitely recommend it for a couple. Excellent location next to Charles bridge, less than 10 min walk to old town square. Good value for the quality of the room and upgrade on arrival and lovely views from room

Stayed April 2014, traveled as a couple
Helpful?
Thank nelly29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 18, 2014
Dear Valued Guest from Mid West,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 13, 2014

My husband and I have just returned from a 3 night stay in the Pachtuv Palace and cant speak too highly of it. The staff were helpful and courteous, nothing was too much trouble. When we arrived we were told that we had been upgraded to an Executive Suite at no extra cost. The apartment was amazing - a huge lounge and magnificent bedroom with a king size four poster bed and lovely ensuite bathroom. The hotel is ideally situated to visit all the sites in Prague. I would recommend a two hour lunchtime cruise on the river Vltara. It's an excellent way of seeing Prague and very relaxing. Breakfast in the hotel was very good. We did spoil ourselves on our last night and had a meal there which was beautifully presented and delicious. Eating out in Prague is not at all expensive and there are some lovely small restaurants in the Old Town, in fact you are spoilt for choice. Should I return to Prague I would definitely stay at the Pachtuv Palace again.

Room Tip: We had an apartment at the back of the hotel which was very quiet.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Samuels1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 18, 2014
Dear Valued Guest from Bristol,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, West Yorkshire
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed April 12, 2014

Fantastic location right next to the Charles Bridge. The suite rooms were huge and well appointed and the staff very accommodating and polite, can't speak highly enough of the service. I would definitely stay again. My only small criticism was that I had buffet breakfast one day which was really quite disappointing. However there are so many good restaurants for eating out that this is only a minor point and really should not be a deterrent in staying here, it's a great hotel with a great location.

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenf1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 18, 2014
Dear Valued Guest from Leeds,

I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace. I apologize for your dissapointment with the breakfast.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

We stayed here for three nights. The location was excellent, the hotel was beautiful and the staff was very helpfull and professional. The welcoming was very friendly and they made everything very easy. Our room was upgraded and we got very big room with kitchen area, big bed and nice bathroom. The room was absolutely beautiful! Every evening, when we came back to our room, the room was prepared for us. Next days weather information was on table, little chocolates on our pillows, curtains down and towels next to our bed. It was really nice and made everything feel little more luxyrious. The breakfast was quite expensive and it wasn't anything special. But we enjoyed our breakfast in our room since there was so much space and kitchen area :)

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anu K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucie D, General Manager at Pachtuv Palace, responded to this review, April 18, 2014
Dear Valued Guest from Helsinki,


I would like to take this opportunity to thank you for choosing Mamaison Suite Hotel Pachtuv Palace for your recent Prague visit.

We truly appreciate that you took the time to share your comments with other travellers here on the Tripadvisor.

It was with great pleasure to learn that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team of Pachtuv Palace.

I will be very pleased to welcome you back to the Pachtuv Palace soon

Yours sincerely,

Lucie Dagan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pachtuv Palace

Property: Pachtuv Palace
Address: Karoliny Svetle 208/34, Prague 110 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#43 Romantic Hotel in Prague
#46 Business Hotel in Prague
#83 Family Hotel in Prague
#86 Luxury Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pachtuv Palace 5*
Number of rooms: 48
Official Description (provided by the hotel):
Pachtuv Palace is located in a prime location in the heart of the city and is closely linked with great names of the music world like Wolfgang Amadeus Mozart, ancient and contemporary celebrities. Steps away from Charles Bridge, within easy walking distance to all major landmarks of the Prague. Pachtuv Palace provides an average room size of 65 sqm, fantastic views, air-conditioning, kitchenettes, free internet, fitness room, in-room massages and more. ... more   less 
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Also Known As:
Mamaison Pachtuv Palace Prague
Mamaison Pachtuv Palace Hotel Prague

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