I'll start from the top... the location is great! Right by the Charles Bridge and everything you want a short walk away.
The room (junior suite) was an apartment looking room with a kitchenette and two separate bathrooms, one with a toilet and the other with a bath/shower... great looking, but some loose fixtures gave the bathrooms a "cheap feel".
The hotel is a big hotel with a wonderful atmosphere, a great garden on the inside to relax in. The walk in to the hotel, was not as great! The reception/lobby did not give me the 5* luxury feel I expected.. the front desk was a standard desk set in the inner corner, two small chairs and not one single place to put neither my wallet or my welcome-drink!! The receptionist was not a smily person, the check-in was brief and cold... the same for the people handling our luggage!
Having received no info about breakfast, we walked down the following morning and entered the restaurant, here there was no one greeting us, and no info... and it also seemed that it was a mix of hotel guest and other people, no breakfast-feel.
I would like to mention the driver who transported ut from and to the airport, was a pleasant young man... nothing bad there!
So overall it was a mediocre experience, not quite able to make up my mind.. the room and location would be the key points for my return. The one thing I think Mamaison Pachtuv lacked, was the warmth you get from other 5* hotels, this due to parts of the staff.
- Official Description (provided by the hotel):
- Pachtuv Palace is located in a prime location in the heart of the city and is closely linked with great names of the music world like Wolfgang Amadeus Mozart, ancient and contemporary celebrities. Steps away from Charles Bridge, within easy walking distance to all major landmarks of the Prague. Pachtuv Palace provides an average room size of 65 sqm, fantastic views, air-conditioning, kitchenettes, free internet, fitness room, in-room massages and more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Cheap Tickets, TripOnline SA, Hotwire, Agoda, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Pachtuv Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mamaison Pachtuv Palace Prague
- Mamaison Pachtuv Palace Hotel Prague