I was really looking forward to this stay. My boyfriend and I had booked a suite for 90€ a night and were expecting very good quality. However on our two nights stay, the first night was spent in a room just above reception. Two singles bed were put together to make it a double bed but we all know that this is not comfortable for couples. Plus it was not a suite. Just a big room.
The night was very loud as we could hear all the noises from the reception downstairs and the street.
The toilets were broken and many other little things did not work. The air quality was really bad as well and it was impossible to open the window. Therefore instead of waking up from our first night in a romantic and nice mood, we were both angry and feeling used.
We complain and then we were moved to a proper suite for our last night. However, I am still annoyed that our first night was not refunded. They promised a suite and we did not have it. Had it been a normal room for 90€ I would have booked in a different place from the start...
As for the rest the location is very good but prices need to be lower as the service is not up to expectations
- Official Description (provided by the hotel):
- The Bohemia Plaza Residence is located in the Prague city centre just 300 meters from the Wenceslas square and the National Museum. Our residence offers 21 distinctly decorated suites with individual design, antique furniture and modern equipment. Reception is available day and night and will make any arrangements for your car rentals, dining, events tickets, transportations etc.The Bohemia Plaza Residence tradition of hospitality dates back to 1879 and continues to this day, having gone through complete renovation in 2002. During the reconstruction phase, a highly skilled team from the National Gallery carefully restored and preserved the original decor, antique furniture and chandeliers. ... more less
- Reservation Options:
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- Also Known As:
- Bohemia Plaza Residence Prague
- Bohemia Plaza Residence Hotel Prague