Booked onine for the long May weekend. On the arrival we have been told that our booking has been cancelled and they have no more rooms available. Why the booking has been cancelled? I will never find out. When asked the man at the reception (who claimed to be the owner) what he is going to do about it and he said there is a computer upstairs that we can use to find ourselves somewhere to stay. No solution was offered what so ever other than that the quicker we leave the better. The man was rather unpleasant about it, shouting and telling us that it is our not his problem that we have nowhere to stay. Wasted an hour an ended up leaving anyway with our blood boiling.
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- Also Known As:
- l Opera Hotel Prague