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“Very good, but 5 star?”

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Ventana Hotel Prague
Ranked #21 of 649 Hotels in Prague
Certificate of Excellence
Bridgnorth Shropshire
Level 5 Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Very good, but 5 star?”
Reviewed July 21, 2009

This hotel had a wonderful position, under 100 metres from the Old Town Square and our room looked in to that square.
On arrival the entrance was not obvious or inviting and the lobby was rather dark and not too impressive. The welcome was warm and efficient.
Our room was large and well appointed with a superb view. The bathroom was also large but the bath was small, the shower was fine as long as you were under 5' tall and non-too powerful and there was little shelf space (other hotels please note - this is a common failing). Also while the bathroom had ample mirrors (again the shaving mirror was fitted by a midget) there were none in the bedroom.
Breakfast was very good with excellent and friendly service. Bar service was also good.
HOWEVER there was no facility for room service, no restaurant, no luggage assistance on arrival and it just did not feel like a 5 star hotel. The public rooms felt cramped and there was no proper lounge other than the library/breakfast room or some settees in the lobby.
Great shame really as it had a lot going for it, but compared with other 5 star hotels it felt like a poor relation.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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St. Petersburg, Russia
Level 4 Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 18, 2009

Quite good hotel, very nice inside, good breakfast with sparkling vine, the location is perfect near central square in Prague. We have the loft suite on the top floor. Nice, big room, the only drawback it's strange very old TV sets in the room in ugly boxes.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank romanfed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Minnesota
Level 4 Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 12, 2009

Hotel Ventana is located less than a 2 minute walk from the Old Town Square, but is an oasis of quiet in the sometimes frenetic center of tourist heavy Prague. Double glass windows insulate any street noise from the nearby square as does the fact it is actually around the corner from the action. The hotel is somewhat pricey bit offers good deals on its intanet site for longer stays (we got our 4th night free). Staff at the hotel are friendly and eager to please and speak English well. They sell trams tickets, dispense advice and guidance and will make a dinner reservation if asked. Our room (a "superior deluxe") was very large and nicely decorated and also had a very large bathroom. Breakfast (included with our room) was a very complete spread of cereals, yogurts, eggs, fruits, meats and breads. A great choice if you want superior accomodations and service right in the heart of Prague's old town.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randilyn26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mpls mn
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 12, 2009

We absolutely loved this hotel and it's location. walked easily to everything and then some! Walk directly out the front door past the Pizzeria to your left and in a few yards turn your first right into a small square with an Irish pub to your left and a few other good restaurants around the square. Just a little off the beaten path and decent food/prices.
We were given an interior room that looked into the center atrium but it felt claustrophobic so we asked for a room with an outside view. Without ANY hesitation and same price we were given room 23. Fabulous room, incredible size for Europe. Morning breakfast is wonderful but evening beer on the square with people watching was the best. Be careful at ATM's. people slink over and want to give you "smaller bills" but they are hoping you don't recognize what country currency they are passing off to you or possibly counterfit. On man got loudly assertive with my husband demanding to know why my husband wouldn't allow him to do my husband the favor of exchanging the large bills for smaller ones. My husband just kept walking. only problem we had. Enjoy!!

Stayed July 2009, traveled as a couple
Helpful?
Thank Dybvik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turkey
1 review
Reviewed June 23, 2009

We had the opportunity to stay in VENTANA for 3nights in June.
The location is absolutly the BEST - few meters from Old Town square.
The staff is very helpfull and attentive and friendly :-)

We had a very good time there.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TurkeyAhmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington Delaware
Level 4 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed June 22, 2009

We stayed at the Ventana Hotel late May 2009 and it was wonderful. I could not recommend a better hotel. The location can not be beat. You were steps away from the Old Town Sq, without being right in it, so it was quiet, yet convenient. Our room was 2 levels, downstairs was a sitting area including TV, sink, fridge and large closet. The upstairs included a bed and another TV and a very large bathroom with a large tub/shower. The hotel was clean and comfortable.

The breakfast was good, they had eggs, cereal, pastries/bread, as well as other side items. What I also liked was they had free internet/computer in the breakfast room that you could use to check e-mail and print boarding passes.

They also offer a driving service to pick you up at the airport or the train station, which was a little expensive, but could be charged to your room which make it easy if you don't want to use your cash. FYI, if you ask for a taxi, they will contact the car service which is probably more expensive than a taxi, but I am not sure by how much.

The location can't be beat. You are close to restaurants, shops, etc and most important sites are within easy walking distance. We would definitely recommend this hotel to anyone traveling to Prague.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dizzyliz30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 15, 2009

Above all I have to say that we have been really impressed by the size of the rooms. We are in the habit of travelling in the most beautiful hotels, but Ventana Hotel has been more than all of our expectations. First of all the location of this hotel is perfect. You will have the advantages without having the inconveniences of being in the heart of the city of Prague. Foreigners don't be afraid; the staff speaks perfect English and other languages.

We booked our room through www.epoquehotels.com that offers great package and good rates.

I would recommend to you the culture package, you will enjoy discovering the city, the fabulous breakfast and the vip treatment. +


I recommend you the Ventana hotel; you will have a very nice time at an affordable price.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jalbertoviz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ventana Hotel Prague

Property: Ventana Hotel Prague
Address: Celetna 600/7 | entrance – Stupartska 2, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Prague
#19 Family Hotel in Prague
#19 Luxury Hotel in Prague
#48 Business Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ventana Hotel Prague 4*
Number of rooms: 29
Official Description (provided by the hotel):
The 5-star luxury boutique hotel Ventana is located in the historical heart of Prague at the Old Town Square opposite the Old Town Hall with it's Astronomical Clock. The hotel is surrounded by the so called Kings Road and the Tyn Cathedral. The Art Nouveau palace with high ceilings offers 29 comfortably furnished rooms overlooking the Old Town. The most interesting places in Prague are only a short walk away from the hotel. The Charles Bridge, the Wenceslas Square, the Old Town Square, or the Parizska street with all the famous designer and brand name stores are just a few steps from the Ventana Hotel Prague. The attractive combination of the strategic location and the exceptional background of the Ventana Hotel Prague draws attention of demanding clientele. The hotel is an exclusive partner of Moet Hennessy - Louis Vuitton and the guests include owners of a number of major global brands such as Ermenegildo Zegna, Massimo Ferragamo and Christiano Corneliani. Also the former president of the Czech Republic Vaclav Havel honoured the hotel with his visit. The friendly and personal approach of our staff provides a professional service that will ensure you a pleasant stay in this beautiful boutique hotel. ... more   less 
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Also Known As:
Prague Ventana Hotel

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