We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean and comfortable”
Review of Hotel Raffaello

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Raffaello
Ranked #281 of 649 Hotels in Prague
Write a Review

525 reviews from our community

Traveler rating
    131
    229
    107
    38
    20
See reviews for
61
247
34
18
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 12, 2013

Our double room was very spacious and very clean. Fantastic bathroom. Breakfast was standard European breakfast. Great location, walking distance to Metro line! We managed to walk to Wenceslas Square in around 20 minutes from the hotel.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wallisimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this review, August 19, 2013
Dear Guests,
what a lovely review!
I am delighted to read such nice feedbacks from our guests and I am happy you had a pleasant stay and our Hotel Raffaello has somehow contributed to it.
Thanks for appreciating rooms, breakfast service and location: with a short walk you reach the main centre and as you mentioned Venceslas Square and National Museum is just 500 m from the hotel.
On behalf of all the staff, we are looking forward to welcoming you soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbernauld, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 10, 2013

Stayed at this hotel Aug '13 - room was clean and fairly spacious, our room was at the back of the building so fairly quiet. Small fridge in room (so called mini bar!!) didn't work ! No air con ! Asked at reception for drinks - could only offer small bottle of wine (not chilled) Arrived for breakfast to find no clean tables to sit at. Certainly not all its cracked up to be and at no stretch of the imagination will it ever be 4 star ! On the plus side - its next to tram and metro but I would not go back to this hotel.

Room Tip: Room at back of building quieter
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jacintarus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this review, August 12, 2013
Dear Valued Guest,
thank you fro sharing your recent experience in Hotel Raffaello.
It saddens me to read that you encountered these inconveniences. Regarding the fridge in room, I hope the problem was reported to the reception, it might have been just switched off. The minibar service is a service on call and request.
I hope you could consider our Hotel in the future once more. Feel free to contact me for any further explanation or request of additional information.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 9, 2013

We stayed in a double room just last week, and found both the hotel and staff to be excellent! the hotel itself is perfectly situated within 30 seconds of the metro C line and only a ten minute walk from the sights of the old town. Staff were more than happy to help fixing our safe when we broke it (whoops :/) within the day and booking taxis for us no problem. Overall a really wonderful trip and wonderful hotel. Highly recommended.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this review, August 12, 2013
Dear Valued Guests,
what a lovely review!
We are delighted to read that you have a good time and our Hotel Raffaello and its staff contributed to make it fantastic.
We truly hope to have the honour to welcome you back soon. Feel free to contact us for any future inquiry.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 8, 2013

We stayed in the Raffaello for three nights and found it ideal. The room was very clean and comfortable and the breakfast was fine. Our only criticism is that there was no air con and considering the temperature got up to 37 degrees we could certainly have done with it! Sleeping was very difficult with all the windows wide open as our room overlooked a busy main road! At least we were able to borrow a fan which helped a bit! The staff were all very friendly and helpful - when they heard it was my birthday a bottle of champagne was went to our room! The biggest plus of the hotel is it's location, within walking distance of the sights and very close to the metro - we would definitely recommend this hotel to anyone planning a short break to Prague.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SallyBlack962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this review, August 9, 2013
Dear Valued Guests,
thank you for sharing your feedbacks with us on Tripadvisor.
We are happy you enjoyed Prague and the hotel location turned out to be particularly convenient to enjoy the Golden City.
I am delighted you appreciated our little surprise for your birthday, it is definetly a pleasure for us to surprise our guests at times!
On behalf of all of us, we are looking forward to welcoming you back soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 31, 2013

Great hotel but on main road which is a problem in the heat as no air con or fans. Sure rooms on the back are better but on the front expect to cook or be awake all night with the traffic. We spoke staff and although friendly could not help as fully booked and they had no fans we could use.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fidge1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this review, August 1, 2013
Dear Guests,
thank you for posting your feedbacks about our Hotel Raffaello.
I would like to apologize if we were not able to provide you with a fan for the room. Prague has been hit by very unsual extreme high temperatures in the last days.
We will definetly take care about it in order to improve the service to our guests staying during the summer season.
I hope you would consider our Hotel Raffaello once more for your eventual future stay in Prague.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
Reviewed July 28, 2013

We stayed at this hotel as a group of 4 in one of the apartments in July 2013. Overall, the hotel is brilliantly located and close to top attractions. Taxis can be booked to further places at a good fixed price at reception and all the taxi people were lovely and very helpful.
The apartment was a good size for 4 people and having 2 bathrooms was a plus.
Breakfast was of a good standard, plenty of variety and food was being constantly replenished so nice and fresh! There was always somewhere to sit!
Nearly all the reception staff were extremely friendly and helpful, however, one of them did break our conversation mid way whilst asking for directions to answer the phone and their back was turned on us! I'm hoping this was a slight hiccup in communication as overall their English was impeccable and they were helpful.
The room was equipped with a hob, fridge, sink, and 4 glasses. We requested a kettle on the first day and was told that they didn't have any in the room as they always went missing! Even though we didn't spend much time in the room as we were out exploring, a kettle would of been appreciated so we could make a cup of tea/ coffee when we wanted back in the room.
Also, requested an iron and apparently there was only 1 and it was out in a room and didn't know when it would be free.
During our stay, it was 30degrees plus! And we were struggling at night in the apartment as there was no air conditioning! We genuinely thought as a 4 star hotel, this should of been as standard, especially being on the top floor and the heat these rooms could reach! So needless to say, none of us had the best nights sleep as it was way too hot!
Overall, the hotel is nonetheless a good, centrally located place. The rooms were clean and were cleaned everyday. If we needed directions etc, the staff were happy to help. There are shops close by (including a Tesco and pharmacy) and we all did have a good time. We just expected for a 4 star to have a few more facilities such as air conditioning, a kettle and an iron.
Thanks for having us,we would stay again but in the colder months!

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kim o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this review, August 1, 2013
Dear Guests,
thank you for sharing your recent expereince in our Hotel Raffaello with us!
I am delighted to read that you found the apartment a comfortable soluton for all of you.
I am sorry we were not able to provide you withe kettle and iron: we have at our disposal some pieces of both of them, which can be borrowed according to their availability.
I will get this useful information from your experience to provide some eventual changes in the hotel.
I am happy to read that the staff was overall nice and helpful but I would like to extend my apologize for the not nice reaction of one of them. Please do not hesitate to contact me at your convinience for more detail about the staff, it is important for us to improve this aspect of our services since we consider it one of the most important.
Feel free to contact me at the following email
Elena Sartori
public.relations@ghotels.cz
With the hope to welcome all of you back soon in our Hotel Raffaello, I forward you our greetings from Prague.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Prague hotels
Praha 2
Alton
Alton
#254 of 649 in Prague
226 reviews
Praha 2
Hotel Tyl
Hotel Tyl
#258 of 649 in Prague
709 reviews
Praha 2
Hotel Brixen Prague
Hotel Brixen Prague
#135 of 649 in Prague
693 reviews
Show Prices
Show Prices
Show Prices
Praha 2
Hotel Noir
Hotel Noir
#192 of 649 in Prague
369 reviews
Praha 2
Aparthotel Lublanka
Aparthotel Lublanka
#314 of 649 in Prague
88 reviews
Praha 2
Beranek
Beranek
#275 of 649 in Prague
267 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Raffaello? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Raffaello

Property: Hotel Raffaello
Address: Legerova 485/54, Prague 120 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 2
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
Ranked #281 of 649 Hotels in Prague
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Raffaello 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
Hotel Raffaello is a four-star hotel situated in the city centre, near the greatest historical and architectural monuments and buildings like Wenceslas Square, the National Museum and the Congress Center. Hotel Raffaello**** offers 29 luxurious double rooms and 5 apartments (duplex or with balcony). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, Hotwire, Expedia, Hotels.com, Travelocity, TripOnline SA, Cancelon, Cheap Tickets and HRS so you can book your Hotel Raffaello reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Raffaello Hotel Prague
Hotel Raffaello Prague

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing