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“Pretty decent place”
Review of Hotel Raffaello

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Hotel Raffaello
Ranked #282 of 647 Hotels in Prague
Reviewed October 11, 2012

I stayed there during the EADV Annual Meeting from Sept 29-Oct 4. I stayed in one of the top floor duplex rooms, and was generally satisfied with my stay there. The room ran me about $100 a night, which is cheap during a convention. The room itself is a two floor duplex, with two twins up top, as well as, the main bathroom. The furnishings were in good shape, although the rugs probably needed a shampooing. The bathroom was immaculate. . . The downstairs area had a kitchenette (which I didn't use since there are a lot of excellent restaurants within 1/4 mi. distance of the hotel) with fridge, as well as, a single twin, couch, dining table, and an additional toilet room. . . The daily maid service was unobstrusive and consistent. . . Although breakfast was included, I did not partake, as I had frequent morning meetings. . . The hotel is pretty conveniently located a few steps away from the red Metro line, and is adjacent to a major transit hub with tram connections that go straight to Prague Castle. . . Prague is a walkable city, and the hotel is only a 10 minute walk from Wenceslas Square. (I can't fathom why other reviewers were upset about the hotel being so far from the city center.... Doesn't anybody walk anymore ?!?)

I would definitely stay there again. . .

Room Tip: The duplex room sounds great, but can be a pain, when you come down with flu during your travels, as...
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  • Stayed: October 2012, traveled on business
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Thank forwarddeployed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded October 16, 2012

Dear Valued Traveller,
thank you for sharing your feedback with us.
We are very happy you were generally satisfied with your stay and your choice. We are also glad you found the position of Hotel Raffaello comfortable for the busy days of the convention and a good base for moving in the city.
We hope to welcome back soon and for future inquiry do not hesitate to contact us directly.
Best regards,

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176 - 182 of 533 reviews

Reviewed October 8, 2012

This was a special break for us as it was our 45th Wedding Anniversary whilst we were there.
Unfortunately we had to complain as soon as we went into our room. The carpet was very stained and the bathroom door was a sliding one and there was a gap all down the middle, so there was no privacy at all.We had to suffer that till the next day. We were then moved to another room where the door was a normal opening one, but the carpet was stained in this one too, also the bin was broken, plus other things wrong. The receptionist said all the rooms were very similar so we plumped for this one as we only had 5 days in Prague and did not want to keep moving rooms every day. We asked for extra pillow and had to wait till someone left the hotel. For a 4 star hotel - this one is very basic and from our experience of hotels, I would rate it 2 star only !!!!

Room Tip: If you want cleanliness and comfort - by pass this hotel. There is a lift but it does not go to all...
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  • Stayed: September 2012, traveled as a couple
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1  Thank Bob321_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded October 11, 2012

Dear Valued Traveler,
thank you for posting your comments and feedback about your stay in our Hotel Raffaello.
I am very sorry to hear you did not have a totally pleasant experience in our hotel and I would like to apologize if the incoveniences interfered with your stay but I would also like to assure you that our staff did all that was in their possibilities to make your stay as pleasant as it could be.
I wish to assure you about the cleanliness of the hotel and to inform you that the information about the lift (stopping at middle floors due to the structure of the historical building) is mentioned in the way that the hotel is not suitable for people with mobility problems. If you found any misleading information about it, please contact us. It is essential for us to guarantee all our guests the correct information about the property and our guests´observations are always very useful.
We thank you for your contribution which will push us to improve our services and we hope you could reconsider our Hotel Raffaello in the future.
Best regards,

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Reviewed October 4, 2012

We loved this hotel and the staff were very helpful and friendly. The location was great. We would reccommend this hotel to family and friends. Prague is a lovely city to visit. We will definately visit Prague again.

  • Stayed: September 2012
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Thank JulieBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded October 8, 2012

Dear Valued Guest,
thank you for posting your nice feedbacks on Tripadvisor, we are very glad to read that you had a quality time in Prague and in our Hotel Raffaello.
We are very proud of our staff, who is always making the difference and focus constantly on the guests´satisfaction. This is the reason why we invite all our guests to address to our staff all their needs, requests and questions and it will be very happy to be helpful and assist you during all your stay. A satisfied guest is the best reward and gratification.
We hope to welcome you back in the near future.
Best regards,

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Reviewed September 15, 2012

  • Stayed: September 2012, traveled solo
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Review collected in partnership with Easytobook.com
1  Thank dougalb
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded September 18, 2012

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Reviewed August 21, 2012

the hotel was in prague 2 which is a good part too be , good local bars and restaurants , at good prices,this hotel had nice and clean rooms the traffic noise was no problem,breakfast was good,
had problem with the free wifi in the room,the manager was very good with this,but i had too more room,and had the pent house room, so that tell you that they where good,so thanks you too all the staff

Room Tip: all the rooms
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  • Stayed: June 2012, traveled on business
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Thank nellyotis62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded August 29, 2012

Dear Valued Traveller,
thank you for your nice review!
We are happy you were satisfied with your choice of Hotel Raffaello and we hope to welcome back you soon.
We apologize for the wi fi connection but we would like to assure all our fguture guests that improvements to the network has been undergoing in order to offer a powerful connection all over the building.
Thank you very much!
Best regards from all Hotel Raffaello Staff

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Reviewed July 27, 2012

Went to Praque for my 40th birhday, one word sums it all up FAB. We stayed at the Hotel Raffaello just 5 mins walk from the centre it was lovely. All the places we ate in where great, very friendly people. We tried talking in Czech the locals love you to try and they help you with the pronounciation.

  • Stayed: July 2012, traveled as a couple
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5  Thank jack291198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded July 30, 2012

Dear Valued Traveler,
thank you for staying at our Hotel Raffaello and for choosing it for the nice occasion that brought you to Prague.
We are glad you had a pleasant stay and a positive feedback from it.
We wish you happy belated birthday and we hope to be able to welcome back soon to Prague for another special occasion.
Do not hesitate to contact us for any assistance or future inquiry.
Warm regards from sunny Prague,
Hotel Raffaello Staff

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Reviewed July 26, 2012

Rafaello was definitely a solid stay, but didn't live up to a 4-star quality (but hey, we're in Eastern Europe, standards might be different). I lived in a typical two-bed room on the third floor. While the bathroom was absolutely beautiful and sparkling clean, there was no shower curtain and water spilled everywhere. The bathtub however, was definitely a nice touch since so many of the hotels around have just showers.

The room itself was decently clean, but there is no air conditioning and opening the windows brought in mosquitoes. If you're going in the summer, this might be a small concern. I went in mid July and it was a bit stuffy, but I was able to handle it. The downside to the rooms is that there is no desk or chair in it (that's why this is more 3 star than 4). It's hard to sit down and type away on a computer without a work station.

Front desk services were very friendly and nice -- I was pleasantly surprised. WIFI also worked very well in the rooms, which was great! Breakfast too, was very extensive and awesome. The elevators however, only stopped "in between" floors (imagine a two flights of stairs between one floor -- the elevator stopped between the flights), so it wasn't that useful. Also, the lights in the hallways are motion-sensored, which meant that they were dark unless you walked into them. Definitely not a problem for me -- I liked the environmental aspect of it, but it's definitely not a "4 star" luxury feel if that's what you are looking for. The professional photos aren't very accurate here.

Location is great -- very close to the subway/tram/bus stations and easy enough to walk into the city (about 15 minutes into old city). Not the most "happening" area but it was good enough -- there's a McDonalds nearby, bakery, flower shops, etc...

Room Tip: If you don't want to climb too many stairs -- ask for a room on the second floor.
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  • Stayed: July 2012, traveled with family
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3  Thank lilyiann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Raffaello, responded to this reviewResponded July 30, 2012

Dear Valued Traveler,
thank you for posting your feedback for Hotel Raffaello!
We are glad you had in general a nice stay and we will take into considerations your observations in order to improve our services. We loved the fact that you appreciated many of the hotels features like the location, the wifi free service and our staff.
We hope to welcome you back soon and we invite you to contact us for any future inquiry.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Raffaello

Address: Legerova 485/54, Prague 120 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 2
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
Ranked #282 of 647 Hotels in Prague
Price Range: $76 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Raffaello 3.5*
Number of rooms: 34
Official Description (provided by the hotel):
Hotel Raffaello is a four-star hotel situated in the city centre, near the greatest historical and architectural monuments and buildings like Wenceslas Square, the National Museum and the Congress Center. Hotel Raffaello**** offers 29 luxurious double rooms and 5 apartments (duplex or with balcony). ... more   less 
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Also Known As:
Raffaello Hotel Prague
Hotel Raffaello Prague

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