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GenevieveCanada
Calgary, Canada

Great hotel not far from Wenceslas Square

5.0 of 5 bubblesReviewed May 19, 2019
An ideal location as it is within easy walking distance to all the major sites in Prague. The rooms are bright , clean and airy with high ceilings. The only downside are the towels which are more like cloths than towels. The breakfasts have a variety of foods and the breads are wonderful. The staff are helpful. We booked a pick up from the airport... which made life very simple. There are plenty of small local restaurants close by serving Czech food at reasonable prices. So you don’t have to eat at the expensive tourist places by Wenceslas square.
Date of stay: May 2019
Trip type: Traveled as a couple
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claudio S, General Manager at Falkensteiner Hotel Prague, responded to this review
Responded May 20, 2019
Welcome Home!
Thank you for taking the time aside to write a review regarding your recent stay here at the Falkensteiner Hotel Maria Prag in such glowing terms. I am so happy that we managed to contribute to a memorable experience in Prague and that you enjoyed all aspects of your stay with us.
Our aim is to impress each one of our guests and I am happy to know that we succeeded in your case.
Should your travels bring you back to our beautiful area in the future, we
hope you will consider the us as your go-to hotel choice.
Warmest regards
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews the central train station old town nice hotel excellent breakfast hotel bar city centre
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Reviewed May 13, 2019

The staff here couldn't be more helpful, ask for whatever you need! The breakfast is really good, plenty of good fresh food and loads of choice. The room was spacious, clean and well serviced. No complaints at all. Really well located for the town and for travelling to the O2 ...

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
1  Thank Gill B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claudio S, General Manager at Falkensteiner Hotel Prague, responded to this reviewResponded May 13, 2019

Welcome Home and thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience with us! We appreciate your praise for our team; they work very hard to ensure
every guest feels right at home. We are delighted you felt welcomed and valued during your time with us and that we could accommodate your needs!
We would love to share another positive experience with you in the future.
Have a beautiful day, and thanks again for sharing!
Warmest regards


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2019

We stayed three nights at the Falkensteiner Maria Prag. As we arrived by bus from the airport which drops of at the railway station this was a very good location. Location only a couple of blocks from downtown area. Front desk staff very good.

Date of stay: May 2019
1  Thank Peter M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claudio S, General Manager at Falkensteiner Hotel Prague, responded to this reviewResponded May 13, 2019

Greetings and thank you so much for sharing the excellent review with us!
We are so glad that you had an exceptional experience with us and it is wonderful to know that my team treated you so well and made you feel ‘Welcome Home’ throughout the entirety of your time with us.
We look forward to welcoming you back again soon!
Have a lovely day!
Warmest regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2019

If you just want a taste of Prague 3 nights 4 days is good. Location is central, walking distance to all the major attractions, no need to take metro. It's across the street from Praha metro/long distance buses, so just roll the suitcase & you're there in 8 mins. The room is a little small, outdated & quite hot, don't think the AC actually worked. Be very cautious about the shower floor - very slippery when wet, I slipped & fell face down outside the shower on the slate floor, asked for ice and they don't really seem to care much. Good thing I didn't crack open my cheek bone! When I checked out I told them again that they need some sort of nonslip mat or rubber for safety and they just didn't seem to care. Other than this incident, it was a pretty good hotel, breakfast was delicious.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank alcathy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claudio S, General Manager at Falkensteiner Hotel Prague, responded to this reviewResponded May 13, 2019

Greetings and thank you so much for sharing your recent review with us!
We are so glad that you had a great breakfast experience! Thank you as well for sharing your unpleasant bathroom experience and we are happy to read that you have not suffered serious injury. I already shared your valuable feedback with my Reception team.
Thank you once again for sharing and we do hope to welcome you back soon.
Warmest regards
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2019

Hotel is located nicely near the city center, at 15min from town hall and Karls bridge.
The rooms are quite basic and not too fancy, however the hotel has a sauna and steam bath which is very welcome after a full day of sight seeing.
Also the hotel is excellent breakfast with cold and warm food, coffee, tea and cava.
And you get a free drink at the bar upon arrival (unexpected and very welcome!)

Considering the excellent breakfast and spa facilities, this hotel has a very good price - value level.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Torutoper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claudio S, General Manager at Falkensteiner Hotel Prague, responded to this reviewResponded April 17, 2019

Welcome Home! Thank you very much for taking the time to share your lovely review following your experience with us. We are pleased to hear that you found the location to be ideal along with our top-rated buffet breakfast. I am delighted to share your lovely comments with our welcoming and dedicated associates.
We do hope that we will have the pleasure in welcoming you back for another memorable experience very soon.
Warmest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019

This hotel is adequate for the money. Breakfast is excellent and the staff very efficient. If flying in catch the Airport Express bus for £2. It stops outside the central railway station and this is about 100 meters from the hotel entrance.

The only criticism is that the bedroom decor is a little dated and they need to replace the towels.

Room tip: Get Airport Express from Airport
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Location
    • Service
1  Thank spikebaby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Claudio S, General Manager at Falkensteiner Hotel Prague, responded to this reviewResponded April 15, 2019

Welcome Home! Thank you so much for sharing your fantastic review with the TripAdvisor Community. We are
happy by reading that you had such an enjoyable experience with us and I appreciate your kind
remarks about the convenient location, breakfast, and the exceptional service from our
friendly associates. I do hope that we will be welcoming you back very soon.
Warmest regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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