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“Big rooms, poor on touches”

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Falkensteiner Hotel Maria Prag
Ranked #108 of 646 Hotels in Prague
Certificate of Excellence
Reviewed October 23, 2013

I had heard rave opinions from my colleagues on this hotel but I am simply rather disappointed. The location is very good next to the main train station in Prague and a few hundred metres from Wenceslas square. But my room, though very spacious, was spartan bordering on the clinical. No warm sense of feeling at home here - apart from shower gel and shower cap no other toiletries are provided, no wash cloths and no piles of soft fluffy towels (just one set, even though I had a double room).

All in all I have to stay I've been spoilt by some of the other hotels I've stayed in in Prague and this one just doesn't live up!

Stayed: October 2013, traveled on business
Thank ElenaMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falk01, General Manager at Falkensteiner Hotel Maria Prag, responded to this reviewResponded October 29, 2013

Thank you for writing a review about your recent stay at Falkensteiner Hotel Maria Prag.
We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
Thank You
General Manager

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170 - 176 of 709 reviews

Reviewed October 21, 2013

Considering the title, that's all I need usually when checking in to a hotel. We arrived by train and left by train so this hotel was perfect. Just a 2-3 min walk across the park and there it is, a nice corner hotel. The staff were friendly and considerate. We were leaving early morning around 6 am and the girl at the reception even suggested a packed breakfast for us, when we didn't even consider it ourselves.
The rooms are impeccable, with sheets and towels changed daily and the buffet breakfast is fantastic! The hotel is also a 5 min walk from the main wenceslas square, from there you could take a metro or just walk it to all the main sites. Needless to say we walked, as you discover so much more.

  • Stayed: October 2013, traveled as a couple
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1  Thank Mnaz_L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falk01, General Manager at Falkensteiner Hotel Maria Prag, responded to this reviewResponded October 23, 2013

Greetings from Prague! Wow, many thanks for your great review of Falkensteiner Maria Prag. We are flattered with your feedback on your stay with us! Be assure that I will share your comments with my team. Looking forward to your next stay 'Welcome Home' will be guaranteed.
Thank You!
General Manager
Falkensteiner Hotel Maria Prag

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2013

Since we are traveling by train this was very near the train station and also we walked everywhere. I was still trying to catch up with my luggage that the airlines lost and they called for me. Very helpful and friendly staff. No complaints about our room. Bed was comfortable, breakfast was very good.

  • Stayed: October 2013, traveled with family
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Thank Lbrown058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falk01, General Manager at Falkensteiner Hotel Maria Prag, responded to this reviewResponded October 13, 2013

Greetings from Falkensteiner Hotel Maria Prag and thank you for taking the time to send us the great review. We hope to see you again soon. Save travel.
Thank You!
General Manager
Falkensteiner Hotel Maria Prag

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Reviewed October 7, 2013

Stayed 5 days at the Maria Prag. Choose property for location to main train station - about a 2 minute walk from station to hotel. Check in was quick and easy (front desk staff friendly and spoke good English as my Czech is non-exhistant). Room was large by European standards with a king bed, good size desk, wardrobe, side chair and table, mini fridge and large flat screen tv (with a very good selection of channels). Bathroom was very spacious with sink, toilet, a shower stall and good lighting.

Breakfast was included in room prics and was buffet style with meats, cheeses, breads, pastries, fruit, eggs (cooked to order), cereals, and a variety of juices. Get what you need to start the day. There is a lounge/bar that served a limited lunch and later in the day - cake and tea/coffee (the only draw back is smoking is allowed in the bar). There is an internet station next to the lounge for guests to use (wi fi in room which worked quite well).

Location is very good - right across from train station and about 6 blocks (?) from the main shopping strip. We got metro cards and only used them 2 twice as everything was walkable from the hotel (but beware - streets are haphazardly laid out so bring a map with you).

Would choose this proberty again if travel plans bring me back to Prague.

  • Stayed: September 2013, traveled as a couple
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1  Thank Twinaisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falk01, General Manager at Falkensteiner Hotel Maria Prag, responded to this reviewResponded October 9, 2013

Greetings from Prague, and thank you for staying here at the Falkensteiner Hotel Maria Prag and your posted great review!
Your comments about your stay made me smile. We know it’s the little things that make your stay more comfortable (along with our great location) and I’ll be sure to pass on your positive comment about our splendid buffet breakfast to our chef and his team .
Hope to see you again soon.
Thank You!
General Manager
Falkensteiner Hotel Maria Prag

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Reviewed September 27, 2013

We stayed this week just 1 night in this hotel, even we wanted to stay at least 3. The girl at the reception was very rude, not speaking good english or german - horrible vocabulary, horrible attitude with my girl when she said hello, she didn't want to show us where is the breakfast room and so on ...We couldn't manage to get an extra bed for a 4 years old child. For 3 persons we had just 1 towel and No shower gel and soap in the bath. A lot of spiders in the room (No.407) - very hard for us to Pass through the night for my girl is allergic to spiders.
The parking fee - 28 euro , i find it very expansive - we pay less in Berlin and wien for exemple.
Regarding the coffee machine in the room - we had only 1 cap and we were 2 adults.

Good breakfast , but not ok the room- was open the bar part where ppl where smoking inside.
For this money you can get to another awesome places. And it you are travelling with kids don't came at this hotel.

  • Stayed: September 2013
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Thank Libella14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falk01, General Manager at Falkensteiner Hotel Maria Prag, responded to this reviewResponded September 30, 2013

Thank you for taking the time to send us your review. We’re very sorry your experience at Falkensteiner Hotel Maria Prag wasn’t up to our usual high standards. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at Falkensteiner Hotel Maria Prag and your satisfaction is important to us.
Thank you again for your feedback, and we hope you’ll give us another opportunity soon to make your stay the best it can be.
Thank You!
General Manager
Falkensteiner Hotel Maria Prag

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Reviewed September 23, 2013

Just returned from a wonderful weekend in Prague. We arrived late at night and the staff were really welcoming. Nothing too much trouble, they provided advice, tickets for the tram, stamps for the cards, and even posted them for us.

The room was spacious, a brilliant coffee machine in the room so we could do our own espresso. Bed was large and exceptionally comfortable.

Breakfast was also exceptional, much choice, cooked, continental and meats, cheeses, fresh fruit. Couldn't fault it.

Stayed: September 2013, traveled with friends
1  Thank spoonerwright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falk01, General Manager at Falkensteiner Hotel Maria Prag, responded to this reviewResponded September 30, 2013

Thank you for your positive comments about your recent stay at Falkensteiner Hotel Maria Prag
We hope to see you again soon. Safe travels.
Thank You!
General Manager
Falkensteiner Hotel Maria Prag

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013

This hotel has a great location, less than a mile from Wenceslas Square and the trams.
The breakfast buffet is like no other. The selection is great and the food is amazing.
The room itself was very clean and finished nicely.
The staff spoke great English and was very helpful in giving directions to the tourist sites (even Kutna Hora) the printed out directions and gave us detailed maps.
Excellent hotel and great staff.

  • Stayed: September 2013, traveled with friends
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Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falk01, General Manager at Falkensteiner Hotel Maria Prag, responded to this reviewResponded September 30, 2013

Greetings from Prague and thank you for choosing Falkensteiner Hotel Maria Prague and your great review on tripadvisor.com. Be assure that I will share your positive comments with my team. We are looking forward to see you soon in Prague
Thank You!
General Manager
Falkensteiner Hotel Maria Prag

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Falkensteiner Hotel Maria Prag

Address: Opletalova 21, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#66 Family Hotel in Prague
#96 Luxury Hotel in Prague
#97 Business Hotel in Prague
#125 Romantic Hotel in Prague
Price Range: $98 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Falkensteiner Hotel Maria Prag 4*
Number of rooms: 109
Reservation Options:
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Also Known As:
Falkensteiner Hotel Prague
Falkensteiner Hotel Maria Prague

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