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“Great Experience”
Review of EA Hotel Tosca

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EA Hotel Tosca
Ranked #167 of 649 Hotels in Prague
Certificate of Excellence
Prague, Czech Republic
1 review
“Great Experience”
Reviewed March 31, 2011

Prague is beautiful and our stay in this hotel enhanced it. The staff is very friendly and rooms are clean. Almost everyone spoke good English and i would definitely return; highly recommend !!!!

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank timruther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PragueTosca, Manager at EA Hotel Tosca, responded to this review, April 4, 2011
Hello sir,

thank you for your kind review, we are looking forward to see you in our hotel.

best regards

Josef Roztocil
general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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572 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New York City, New York
1 review
Reviewed March 29, 2011

The hotel is very well located and easy to find, very close to the Metro . The room was nice, and the service provided by the reception staff was polite and helpful. Would recommend this hotel.

Stayed March 2011, traveled with friends
Helpful?
Thank makula50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PragueTosca, General Manager at EA Hotel Tosca, responded to this review, April 4, 2011
Hello sir,

thank you for your kind review, we are looking forward to see you in our hotel again.

best regards

Josef Roztocil
general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 6, 2010

Please do NOT STAY IN THIS HOTEL!!! They are crooks, we arrived at midnight to be told they had cancelled our booking & would not accept our pre-paid accomodation voucher & demanded we make payment again. Having done so we were then given a room in the basement with no windows that was filthy. Prague was wonderful & the location of the hotel was great for the transport links but please do not stay here if you want to have a relaxing stress free stay.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steelback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PragueTosca, General Manager at EA Hotel Tosca, responded to this review, September 2, 2010
Prague, September 2nd , 2010



RE: Mr. Steelback – review of Tosca hotel, Prague on Tripadvisor – reply from the hotel

Dear Sirs,
We a very sorry for Mr. Steelback´s dissatisfaction with his stay in our hotel. Mr. Steelback arrived to our hotel at nearly midnight without having any previous reservation. He presented us a voucher issued by the company, which was not our business partner and did not co-operate with our hotel. This company had no right to issue the voucher without contacting us or without having made the reservation. Mr. Steelback´s disappointment is understandable since this company collected the full advance payment from him. However, there was no reservation made. In addition to that, we could not accept the voucher for the services that have not been ordered and fully prepaid. So he was forced to pay for his stay directly to the hotel once again.

Nevertheless, taking into our consideration the late hour of his arrival, we have offered him the accommodation and Mr. Steelback decided to stay for the first night. The next day, acquainted with the equipment of our hotel, Mr. Steelback decided to prolong his stay and has been accommodated in the room No. 45 on the fourth floor. We suppose that he would not stay any longer if he would feel as uncomfortable as he described in his review. Although he had no preliminary reservation we have accommodated him at special lower rate.

We fully understand Mr. Steelback´s disappointment with the whole situation. He has lost his money by trusting to the company which sold him a false voucher for the accommodation. But we can´t understand why should our hotel be discredited as the result of this situation. EuroAgentur hotel Tosca is operated in the category of 3 stars and it is very popular thanks to its advantageous location next to the public transportation, close vicinity to the Wenceslas Square, the real centre of Prague and thanks to the high quality of services provided to its guests.

Mr. Steelback´s negative review surprised us very much. The hotel staff did their utmost to solve his difficult situation, to accommodate him and to arrange for him the services to his maximum satisfaction. Before he left the hotel, Mr. Steelback shaked hands with the front desk staff and thanked for their help and pleasant stay. We would not expect this negative review after such farewell.

Best Regards
Joesf Roztocil
GM Tosca Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
milton keynes
Level 6 Contributor
117 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed July 10, 2010

before i start moaning i must say the hotel is very clean and the staff were quite helpful, and it's quite near a Metro and tram stop, but that's where the nice stuff ends unfortunatley.

I had read other reviews with regards to the rooms and asked when booking that we had a room at the top of the hotel and at the back, what we got was a room on the first floor and at the front. The room itself is pleasent enough, good sized bathroom, TV (no English channels), mini bar (not very well stocked).

As it was quite hot there the room was stifling with no air con available or fans available to burrow so we had to have the windows open. All night long trams trundle up and down the stree on cobble stonest it is also located near some bars the noise is horrendous and our sleep was awful, it totally marred our whole stay and they refused to move us.

If you can get a guaranteed room at the back then its ok as a budget hotel, breakfast isn't all that and what hot stuff was there to eat was quite unrecognisable (i'm a chef and taste anything thats going, but it was quite horrible) so stick to the pastries and the almost warm coffeee thats available.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swedishchefcook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Prague, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2010

Hi everybody,who wants to find a beautiful stay in Prague. I found the hotel Tosca and I was so sastisfied. There is so pleasant atmospehere and very friendly staff.The hotel is located in the center of Prague...so you have wonderfull downtown almost on touch. I can recommend this place for everybody, who wants to stay in beautiful a clean place, near to downtow, but without any noise or traffic. Surely....visit this hotel and you will enjoy your stay in Prague. bye bye Petr

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank zolminho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 21, 2010

As this was our first time to Prague, we booked online via Uknetguide and saw that Tosca was a good price and seemed to fit what we needed. Firstly getting there was really easy as we got a 26Kc transport ticket from the booth in the airport with gives you 75mins of time on the buses, trams or metro. You then get the 119 bus from outside the airport to the Dejvická metro station then get the metro to Náměstí Míru station where you are 2mins walk from the Hotel. First impression was not great on the way there due to graffiti on the walls of a lot of the surrounding buildings (but not any on the hotel I might add) and sex shop just 2 doors along.

However the hotel itself was really nice and the staff were friendly and helpful. The room we had was big enough for the both of us and comfortable. The continental breakfast was good too with plenty to choose from. My only problem that I had was there was meant to me Wifi access in all the rooms, but I could not get it at all in the room and had to go online at the reception/bar instead. However I use a Wifi enabled mobile which is not as good at receiving signal as a laptop. Apart from that, I was more than happy. There's trams from outside and round the corner from the hotel as well as the metro so close, but it was only 30mins walk from the city. There's a market shop (bit like a Spar) over the road as well as plenty of nice places to eat as well.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Lobowolven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 15, 2010

I stayed in Tosca hotel in March with a friend and her baby. We don't expect luxury, because we don't travel to spend our time in hotel room, so the Tosca hotel fulfilled all our expectations. We got a very good deal online, found our way quite easily from the main railway station and were greeted by a very friendly and helpful lady at the reception. Our travel agency hadn't informed the hotel about the baby, but the lady immediately changed our room so that it was easily accessed with baby carriage – and did this without being asked! She gave advice about right trams, even draw us directions on a map and offered us an umbrella when it was snowing lightly outside!

Our nice room (n:o 19) was large by our standards, very clean and comfortable. The bathroom was brand new and very nice, although the shower "closet" could have occupied a larger portion of the otherwise large bathroom.

Breakfast had an East-European twist in it, but we ate ourselves full every morning with a healthy appetite and didn't need food until afternoon.

Tram 22 (the best tram to explore the city centre and castle) drives right behind the corner of the street. There are lots of very nice and affordable restaurants nearby in the Vinohrady area.

If I ever travel to Prague, I will definitely stay in this hotel again and recommend it to friends also, if they are not too fussy about luxury.

  • Stayed March 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank incrocodible
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about EA Hotel Tosca

Property: EA Hotel Tosca
Address: Blanicka 718/10, Prague 120 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Vinohrady & Vrsovice , Praha 2
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#56 Best Value Hotel in Prague
#141 Business Hotel in Prague
#175 Family Hotel in Prague
#184 Romantic Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:3 star — EA Hotel Tosca 3*
Number of rooms: 38
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Also Known As:
Tosca Hotel Prague

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