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“Ideal for Business and city break”

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Boscolo Prague, Autograph Collection
Ranked #64 of 651 Hotels in Prague
Certificate of Excellence
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Ideal for Business and city break”
Reviewed May 11, 2014

couple of visits with positive feedback,The room the view was wonderful. The location too was pretty good with restaurant options and 5 minutes walking to reach the old town area, front office staff are amazing, FB staff are also good but the restaurant cannot fit all guests when its fully booked, however they will help you to find free table during breakfast, HK staff needs more training. overall it was good experience

Room Tip: all rooms are nice and each room has its own style
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PianoPiano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this review, May 21, 2014
Dear Valued Guest,

thank you for taking the time to write such a great review! I am very pleased to see you had a fantastic stay with us and that the service from the team met your expectations, that they were friendly and helpful!

We look forward to welcoming you back to our hotel very soon!

Best Regards,

Tereza Prochazkova
Guest Relation Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,615 reviews from our community

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Rating summary
  • Location
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (349)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Hilton Head, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 10, 2014

This was Days 2-3 of a month long journey through the Czech Republic and Slovakia. We had previously been in Prague 20 years earlier so this visit was to see what had changed. Jan the Concierge was a fountain of knowledge on the restaurant scene and had put together various restaurant theme "packages". We were very interested in traditional Czech and Jan had a series of options to consider and reasons for their selection on his list. We opted for two of the upscale recommendations and Jan made the reservations. Then the three of us just talked about Prague 1994 and today and our future travels in the countryside. Jan offered numerous suggestions on things to see in the countryside in line with our itinerary. This was a Marriott Rewards stay and as Platinum members we were upgraded to a stunning suite with a cheese tray & real Budweiser from Cesky Budejovice

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this review, May 21, 2014
Dear valued guest,

thank you so much for taking the time to post your review of your recent stay with us on TripAdvisor. Your feedback is tremendously important to us. I am delighted to read that you enjoyed your stay and that our team was able to efficiently assist you throughout your stay.

Thank you for your kind comments regarding our service team. I will certainly share your remarks with Jan. He will be delighted by your compliments.

We are looking forward to welcoming you soon at our hotel.

Sincerely,

Tereza Prochazkova
Guest Relation Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
winterparkcity
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed May 8, 2014

Prague was our first stop on our mom/daughter three city spring break! This hotel was well located and the rooms very nice. The historic building and renovation are gorgeous! The staff were wonderful - it was rainy during our stay and there were umbrellas for the guests and doorman at the ready to hail a cab etc. Check in and Check out were easy and seamless. The concierge helped via email in advance to secure dining reservations daily for us at some terrific restaurants -the best food on our entire trip! The breakfast, particularly the pesto sauce with the fresh tomatoes and mozzarella were to die for! Lovely stay - would highly recommend to anyone traveling to Prague!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank floridaskiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this review, May 13, 2014
Daer valued guest,

Thank you for taking time to review your recent stay at our hotel. We are very glad to see such wonderful review.
Our hotel benefits form the location, very near to the centre of Prague, but yet in a quet area allowing our guests to relax and enjoy the city at the same time.
The hotel chefs were pleased to hear your kind words about their meals. We strive to keep a high standard and quality of all beverages and meals we serve, to satisfy all customers.
Our concierge was happy to help you arrange dining and other activities, should you have more requests in the future, do not hesitate to contact them.


We look forward to welcome you back in the near future,



With kind regards,

Tereza Prochazkova,
Guest Relation Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 6, 2014

I stayed at the Boscolo Prague in March 2014 and enjoyed my stay. The hotel is beautiful and well appointed. I really enjoyed the cigar bar and the fitness center. The front desk staff even noticed it was my birthday and sent an amenity to my guest room. The service was excellent. I would definitely stay at other Autograph collections based on my experience here. Thanks!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tereza P, Front Office Manager at Boscolo Prague, Autograph Collection, responded to this review, May 8, 2014
Dear valued guest,

thank you very much for your high ratings and your compliments to our property
and your kind words to our service
.
Our Front Desk - Team is happy to hear you have enjoyed our small
surprise and is looking forward to welcome you again soon here in Prague.

With best regards,

Sven Tuc
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danville, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 5, 2014

We moved to this hotel from our Old Town Square hotel for the last 2 days before we headed home - I wish we would have stayed there the entire time. The staff is great and very helpful - from the folks in the hallway to the drivers - EVERYONE was terrifically helpful. Very luxury spot! Definitely take a swim suit as the pool and spa and massages are fantastic.

Room Tip: We had a standard king and it was quite roomy.
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cristine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tereza P, Front Office Manager at Boscolo Prague, Autograph Collection, responded to this review, May 8, 2014
Dear valued guest,

thank you very much for your kind words on our staff services.
It is our highest duty to make you feel happy and at home.
We are glad to have suceeded in this with your stay in such an excellent manner.

We hope to welcome you again soon in our beautiful golden city.

Best regards,

Sven Tuc
Assistant to Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
93 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed May 5, 2014 via mobile

Pros:
- Grand building, stunning, inside and outside; kept in impeccable conditions;
- The spa / pool is gorgeous;
- Room was large, well appointed, with possibly the largest bed I have ever seen in Europe;
- The cigar bar with its own vault was gorgeous and great for late night drinks;

Cons:
- 4am very loud hoovering in the corridor woke us up, and we had to call reception to have it stop. What were they thinking?!
- The restaurant is a bit soulless;
- The whole paying for the spa only at certain times thing is cheap. If you don't want it to get crowded just don't let externals in, but don't force residents to pay extra;
- My massage was a little too vanilla, and most importantly I got 50 minutes instead of an hour - something I realised only after walking out.

On the whole, great hotel with some glitches.

Stayed May 2014, traveled as a couple
Helpful?
Thank edtealdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tereza P, Front Office Manager at Boscolo Prague, Autograph Collection, responded to this review, May 8, 2014
Dear valued guest,

thank you very much for your kind words.
We are happy to hear that you have enjoyed our Spa and our nice beds.

When it comes to the extra charge for the Spa our Spa is available
from 7-22 o clock with an extra charge only during the opening hours from
17-20 o clock, which leaves a 12 hours daily spectrum of free spa entry´
for residents which is, for a spa of this quality size and category highly
uncommon. It used to be quiet full during these times so it was actually
in the interest of our residents which pointed out this to us in the first place
(they hold with approx. 90 % of our poolside visitors the biggest part)
to reduce the amount of people there to ensure relaxation.
The total amount of visitors is therefore more spread out during the day.

The disturbance during the night came from a third party which was responsible
for the polishing of our marble surfaces in our beautiful lobby.
We were ensured no disturbance would accur, once we realised it was disturbing
we immediately reacted and postponed the works.

Your point about the massage has been forwarded to our Spa Management,
and our F&B department has been informed about the mentioned point about
the restaurant.

Thank you for your detailled and honest feedback. At Boscolo Prague we always
strive towards perfection in every aspect of our property.

We hope to welcome you again soon to our property.

With best regards,

Sven Tuc
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 27, 2014

The best thing one can do for itself after long day exploring the old city. If you visit the Boscolo spa you will certainly feel like a king or a queen. Spa offers warm swimming pool, steam bath, sauna and massages. Moreover the personnel is communicative and helps to make your stay there an unforgetable experience. Simply one of the best spas I have ever visited. I can only recommend.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 193117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tereza P, Guest Relations Manager at Boscolo Prague, Autograph Collection, responded to this review, May 1, 2014
Dear valued guest,

Thank you for taking time to write such a great review for your visit to our hotel spa. The treatments menu is tailored to offer a great range of options for our guests to chose form.

We are grateful for your kind words and look forward to welcome you back in the near future.


Best regards,

Tereza Prochazkova
Guest Relation Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boscolo Prague, Autograph Collection

Property: Boscolo Prague, Autograph Collection
Address: Senovazne namesti 13/991, Prague 11000, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Prague
#38 Business Hotel in Prague
#43 Family Hotel in Prague
#50 Romantic Hotel in Prague
#58 Luxury Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Boscolo Prague, Autograph Collection 5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Boscolo Prague, Autograph Collection Hotel Prague
Carlo Iv Hotel Prague
Carlo Iv Prague

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