We were moved from another hotel to the K+K due to an issue with our original hotel. We were meet by are helpful staff, who seemed uninterested in helping us. They then down graded us as they seemed to think that due to our ages we were unlikely to complain. They then claimed that I had misheard and that the room we were having was the only one available, which wasn't true as I checked online.
The next day we returned to the hotel after doing some site seeing and found not only had the cleaners done a very poor job of cleaning our room, but also that items of ours were MISSING from the room. We asked reception 3 times about this and were always told they would look into it. On the third occasion the receptionist called the manager who said it was the first he heard about it. We were then told that the staff know not to take stuff, which made me feel like I was being accused of lying about things going missing. I have never been so happy to check out of a hotel. I will give them some positives, the location is good and the hotel is modern. But I will never stay in a K+K hotel again.
- Official Description (provided by the hotel):
- Unique Art-Nouveau architecture adorns this stylish, top-quality hotel in Prague with a sophisticated and contemporary feel. The exceptional design and structure give this hotel in Prague its distinctive flair, while the extravagant interior invites you to relax and enjoy the uniquely opulent atmosphere. The hotel's location is first-class: right at the heart of Prague's historic Old Town, just a short distance from the Prasna brana (Powder Tower). Free Wi-Fi in all guest rooms and public areas. Free access to the Internet Lounge (PCs, printer and international newspapers). Free access to the Wellness Area with gym and sauna. Complimentary coffee and tea making facilities in the rooms. Complimentary downloads of over 3.500 Worldwide newspapers available. ... more less
- Reservation Options:
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- Also Known As:
- k Hotel Prague
- k Hotel Central
- k k Hotel Prague