Signage for the hotel is really so be prepared to make a couple of circles before you can find it. Not ideal if you are driving there for the first time. Room size is not bad for a city hotel furnishings rudimentary, but it works. Service from the front desk was less than satisfactory. Worst of all when we arrived at the hotel at around 1pm,we were told the rooms will be ready by 2pm. We decided to go for lunch and walk around. By the time we got back at 430pm, we were only informed that they could only provide 2 rooms when we had already book 3 rooms and prepaid all in advance. Serious oversight which we should have been informed much earlier. Finally after much complaining, they very reluctantly got us another room at a hotel nearby. The lack of customer focus just spoilt the entire stay. So guest beware, prepaid or otherwise, you may find that you wont have a room to stay in.
- Official Description (provided by the hotel):
- The Hotel Suite Home Prague is a beautiful 4* family hotel situated directly in the city centre of Prague, just a few steps from the Wenceslas Square.What makes Hotel Suite Home Prague special? Accommodation in large suites for the price of a standard room Suites includes luxury fully equipped kitchen and exclusive style furniture Perfect location with easy access to the historical centre of Prague Great for families - suites with capacity up to 8 people in range from 37mq to 120mq Complimentary buffet breakfast Complimentary Wi-Fi in public areas and rooms Complimentary Tea & Coffee making facilities Welcome drink in our Spa Beer land for direct reservations Pillow program Special prices for families Complimentary large BOTTLE OF WATER and VIP CHOCOLATE present upon arrival in your room only with direct booking via our web WE ARE BABY FRIENDLY: baby cots, baby beddings, cosmetics, high breakfast chairs, bath sets BEER SPA Beerland - unlimited consumption of beer when ordering any treatments ... more less
- Reservation Options:
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- Also Known As:
- Suitehome Residence Apartments Prague
- Suitehome Residence Apartments Hotel Prague