Just got back from a fantastic trip to Prague having stayed in this superb hotel. From the moment of arriving at the hotel, earlier than planned, the hotel staff were fantastic. While our room was prepared, they provided free drinks and discussed our stay offering suggestions for things to see, places to eat etc. The fantastic customer service continued throughout the stay - help provided throughout including when trying to track down football tickets, booking a taxi to the airport and keeping our luggage stored when we had checked out and a late flight back home. The hotel staff were so welcoming that I feel like they are now friends!
The room was superb - we had a separate lounge. Wi-fi worked very well throughout the hotel. Location was excellent - away from the main hustle of tourists but within easy walking distance, and close to local transport (in particular the no.22 tram up the castle!). Breakfast was wide-ranging and brilliant with it being served almost all morning!
All in all an excellent stay and a highly recommended hotel. When I next come back to Prague, I will definitely stay here and nowhere else.More