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“A Delusion”

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Hotel International Prague
Ranked #237 of 648 Hotels in Prague
Reviewed February 7, 2013

Recently I have been in Prague for business and our company reserved this hotel for our convention.
I have to say I would expect a lot more from a hotel that offers convention facilities and accomodation, and also from Crowne Plaza brand.
The hotel is in an old Soviet style building, a bit far from city centre but relatively well connected to downtown.
All the public areas -hall, restaurant, etc - are very elegant and new, but the rooms are nothing special and with old furniture. The rooms were noisy at night because of traffic (the hotel faces a large square), while inside the bathrom was really poorly finished.

Breakfast and lunch were good, actually very good, but coffee was terrible. They have a self service machine offering "espresso" and "coffee", but I could not notice any difference in appearance or taste (!)
Finally, wi-fi is extremely weak, was a pain to try and work. Ah, bring an adapter, they don't have any if you forget.
gym is available and well equipped.

  • Stayed: February 2013, traveled on business
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Thank Valsav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel International Prague, responded to this reviewResponded February 19, 2013

Dear Valsav,

Thank you for your feedback regarding your recent visit at our hotel. The Crowne Plaza Hotel Prague is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Please accept our sincere apologies for any inconvenience it may have caused you. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs.

Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,

Lera P
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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403 - 409 of 1,063 reviews

Reviewed February 6, 2013

Stayed here for a few nights week commencing Feb 4th. Good Hotel, A little to far from the city center to walk but there is a tram just outside the hotel. Staff friendly and very helpful. good buffet breakfast, What more can you ask for!
My colleague had his jacket stolen while having a drink in the bar one evening which was a negative aspect to what otherwise was a good experience. Not sure how this happened, be careful!

Room Tip: If you are a non smoker make sure you specify Non Smoking Room. Smoking is still permitted in some p...
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  • Stayed: February 2013, traveled on business
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Thank Dogbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michaela M, Director of Sales at Hotel International Prague, responded to this reviewResponded August 17, 2016


Dear Madam/Sir,

Please be informed that with effect from 31st of January 2015, AUSTRIA Hotels Betriebs CZ, s.r.o. sold Hotel International Prague to the new owner and no more operates this property.

We, as a new owner, unfortunately can not make any comments to your review, whether it is positive or negative.
Since our company took over the hotel in February 2015, we immediately started to work on refurbishment plans, we have been working hard and we still are spending significant time with our team on this project, however it is a process that takes time. During last winter we have already made first renovations by building new Elevator, 24 new Executive rooms, upgrading Lobby area, changing over 1000 m2 of carpets, building new restaurant Symphonia and currently we have embarked on renovation of public areas.

We do hope we will be allowed to welcome you back to Prague and Hotel International to show you our changes.

With kindest regards,

Stepanka Srncova
Hotel International Praha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

i have just returned from the hotel yesterday with 3 friends, and can say this is a great base hotel, the no 8 tram has its last and first stop from out-side this hotel which makes it very easy to get around and you can perchase the tram tickets from the hotel. the rooms were very clean and comfortable, and the breakfast was more than enough, mirossav preiss on reception was very helpfull and plessant, will go back to prague and would look to stay at this hotel again

Room Tip: ask for the front rooms as you have a nice view
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  • Stayed: January 2013, traveled with friends
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1  Thank fantasticSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPPrague, Manager at Hotel International Prague, responded to this reviewResponded February 7, 2013

Dear guest,

let me thank you for posting your review on Trip Advisor site as result of your recent stay at Crowne Plaza Prague. It is great to reach such a positive comments about quality of our services including breakfast and most of all about helpful attitude of our staff, namely Miroslav.
Thank you once again for your 5 out of 5 review and we look forward to looking after you in the future.
Kind regards

Michal Kralik
Reservation & Revenue Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2013 via mobile

Myself and three friends have spent two nights here and I must say the hotel is lovely very clean the beds were comfortable breakfast was nice lots of choice all staff were very helpfull and couldn't do enough for you especially mirossav preiss on reception who gave us lots of advice on how to get around and where to go I would stay here again .

  • Stayed: January 2013
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Thank jillySouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michaela M, Director of Sales at Hotel International Prague, responded to this reviewResponded August 17, 2016


Dear Madam/Sir,

Please be informed that with effect from 31st of January 2015, AUSTRIA Hotels Betriebs CZ, s.r.o. sold Hotel International Prague to the new owner and no more operates this property.

We, as a new owner, unfortunately can not make any comments to your review, whether it is positive or negative.
Since our company took over the hotel in February 2015, we immediately started to work on refurbishment plans, we have been working hard and we still are spending significant time with our team on this project, however it is a process that takes time. During last winter we have already made first renovations by building new Elevator, 24 new Executive rooms, upgrading Lobby area, changing over 1000 m2 of carpets, building new restaurant Symphonia and currently we have embarked on renovation of public areas.

We do hope we will be allowed to welcome you back to Prague and Hotel International to show you our changes.

With kindest regards,

Stepanka Srncova
Hotel International Praha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2013

A unique experience. The service was excellent and the building was superb and a great recollection of the soviet regime. We have absolutely no complaints and the travel to and from the city centre was not difficult with the No 8 tram from very close to the hotel. Sometimes we used a taxi but that was not expensive if you negotiate first !!

  • Stayed: January 2013, traveled with family
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2  Thank Obansunset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPPrague, Manager at Hotel International Prague, responded to this reviewResponded February 7, 2013

Dear guest,
let me thank you for your recent stay with us and of course for sharing your review with us. We are truly delighted that your had, using your words, A Great Stay and we hope to have a chance to welcoming you at our hotel soon again.

Kind regards
Michal Kralik
Reservation & Revenue Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

superb views over the city, a brewery 200 meters away, a castle 800 meters. inexpensive beer and good ( if limited choice ) food. An old monestary with history. Breakfast is particulatly recommended. located on a hill just outside the city centre, within easy walking distance- take a taxi back as its all up hill

  • Stayed: April 2012, traveled as a couple
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Thank john c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michaela M, Director of Sales at Hotel International Prague, responded to this reviewResponded August 19, 2016

Dear Madam/Sir,

Please be informed that with effect from 31st of January 2015, AUSTRIA Hotels Betriebs CZ, s.r.o. sold Hotel International Prague to the new owner and no more operates this property.

We, as a new owner, unfortunately can not make any comments to your review, whether it is positive or negative.
Since our company took over the hotel in February 2015, we immediately started to work on refurbishment plans, we have been working hard and we still are spending significant time with our team on this project, however it is a process that takes time. During last winter we have already made first renovations by building new Elevator, 24 new Executive rooms, upgrading Lobby area, changing over 1000 m2 of carpets, building new restaurant Symphonia and currently we have embarked on renovation of public areas.

We do hope we will be allowed to welcome you back to Prague and Hotel International to show you our changes.

With kindest regards,

Stepanka Srncova
Hotel International Praha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2013

Stayed here for 2 nights and am not impressed, as a Platinum member not too much recognition and although the receptionist was funny and helpfull . The lounge package was strange... closed for business and we were invited! Knew this hotel already from 20 years ago and the atmosphere is great , must say. Rooms not too fancy but OK and clean.Next time Intercontinental.

  • Stayed: December 2012, traveled on business
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Thank catman52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel International Prague, responded to this reviewResponded February 5, 2013

Dear catman52,

Thank you for being a Priority Club Rewards Platinum member and for taking the time to post your comments. I would like to apologize for the recognition you received was less than satisfactory. I am also sorry that our lounge is not available during your stay. Your feedback is very important to us as this assists us in continually improving the services and facilities we have to offer to our guests. Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel International Prague

Address: Koulova 1501/15, Prague 160 00, Czech Republic (Formerly Crowne Plaza Hotel Prague)
Location: Czech Republic > Bohemia > Prague > Praha 6
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#189 Luxury Hotel in Prague
Price Range: $49 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel International Prague 4*
Number of rooms: 278
Official Description (provided by the hotel):
Hotel International Prague - The Place To Meet in Prague, the mysteriously magical city with One Hundred Spires! Hotel International Prague is located just a quick drive from the Prague Airport, local offices (SUN, Siemens, Canon, Uniqa, Olympus) and within a short distance of Prague Castle and the city centre. Dating back to 1950s it has a long history and shows elements of art deco style. Many of 278 luxurious and spacious rooms and suites have a breathtaking view of Prague. Hotel International Prague offers one of the largest conference facilities in Prague. With 15 meeting rooms and the Congress Hall for up to 380 guests, Hotel International Prague is a perfect convention location. All meeting rooms have a daylight and air-condition system. Executive Club Lounge is designed primarily as a hotel within a hotel and focuses on all those who prefers more personal level of service. Concept of the Executive Club Lounge offers everything what demanding business travelers expect from modern life. The 'Harvest' Restaurant with Czech and international Cuisine pampers all gourmets with extraordinary culinary delights. The Armstrong Bar is the right place simply to relax. We look forward to welcoming you! ... more   less 
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Also Known As:
Crowne Plaza Hotel Prague
Crowne Plaza Prague

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