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“Extraordinary luxury hotel - the must place to stay in Prague”
Review of Golden Well Hotel

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Golden Well Hotel
Ranked #3 of 646 Hotels in Prague
Certificate of Excellence
Reviewed January 5, 2014

We stayed with our two children in January this year...the service was five star from the first...including attention given to the children like little robes, slippers, toys. We were upgraded to a suite as we had children as well as given treats throughout our stay. The front desk gave us excellent recommendations for meals as well as excursions and were very thoughtful throughout. We loved the warm cosy service as well as the fantastic location... Would love to come again...the top floor rooms and the terrace have the best view in Prague.

Room Tip: Top floor rooms have the best view ...
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  • Stayed: January 2014, traveled with family
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1  Thank RanaBunty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this reviewResponded January 13, 2014

Dear RanaBunty,

Thank you very much for your wonderful review of your recent stay at the Golden Well.

I am delighted that you were overwhelmed by every aspect of your stay from the room, to our team and of course the amenities for children. The Front Desk team have a wealth of knowledge that I would find it hard to believe that they could be stumped by any enquiry whether it be for somewhere to eat or a little known site to see.

We are looking forward to welcome you back before too long and enabling us the chance to take care of you once again.

With warmest regards,

Jiri Hlavaty
General Manager

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Reviewed January 4, 2014

While I cannot anything more superlative than the best reviews, I'll just say it was the best small hotel we have ever stayed at. Service was impeccable, the restaurant both wonderful and charming--best breakfast view in Prague.

  • Stayed: December 2013, traveled as a couple
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1  Thank Karl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this reviewResponded January 13, 2014

Dear Guest,

Thank you very much for your wonderful review of your stay with us at the Golden Well.

We are all blown away by your comments and delighted that we stand apart from other hotels. It was such a joy to read your review and the team is thrilled that from the moment you arrived you were not in the least bit disappointed.

I have to agree with you our restaurant is something truly special. Pavel the Chef and his team in the kitchen produce the most incredible array for treats that it is impossible not to sample every single morsel.

We all look forward to welcoming you back to the Golden Well Hotel and that it will be before too long.

With warmest regards,

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Reviewed January 3, 2014

Even before we arrived the staff at the Golden Well were in contact with us and willing to help us arrange our travel plans while in Prague. The rooms were among the best we have stayed in around Europe. Service was above and beyond what was expected. All staff were professional and welcoming. They treated us like we were part of their family.The restaurant meal was extraordinary. Golden Well really does have a fantastic chef! Make sure you prebook to avoid disappointment. Breakfasts were also of a high quality while being relaxed overlooking a fantastic view of Prague. The hotel is within easy walking distance to all the main attractions in Prague and we always felt safe walking to and from the hotel.The extra touches of welcoming drinks and refreshments along with a sit down chat with staff to point out local attractions and highlight areas on the map were a great help.All the recommendations were spot on. We went to local restaurants and used a tour guide for a walking tour - both Golden Well suggestions and we were not disappointed. If you have the opportunity to travel to Prague I would strongly suggest to stay at the Golden Well. Best value for money given the extras they provide.

  • Stayed: December 2013, traveled with family
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1  Thank 632Judy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013

I had the pleasure of staying at the Golden Well albiet briefly in the middle of December this year, and enjoyed every minute of my stay. From the minute I arrived, they went out of their way to show the hotel, highlight the attractions of Prague, recommend local restaurants etc.
So if you find your travels take you to Prague, be sure not to miss the magnificent experience of staying at the GoldenWell.

  • Stayed: December 2013, traveled solo
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2  Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this reviewResponded January 13, 2014

Dear Peter D,

Thank you very much for your wonderful review of your stay with us in December last year.

I am delighted that from the moment you arrived at the hotel to the time you sadly departed you felt truly looked after and cared for. Our team pride themselves on ensuring that no guest has to want for anything during their time with us and it is always great to see this being recognised.

We all hope that you will be back to visit us again soon so that we can treat you yet more.

With warmest regards,

Jiri Hlavaty

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Reviewed December 16, 2013

We stayed for two nights at the Golden Well, at the beginning of December, and couldn't fault any aspect of our visit.

The staff and the level of service they offer is exceptional. What the hotel lacks in 5* facilities it makes up for in service.

From concierge to restaurant staff and the chaps in the bar, nothing was too much. The little touches laid on are lovely too, such as a welcoming platter of cheese, complimentary afternoon tea and delicious pastries provided as part of the turn-down service.

Food is of a very high standard. We ate in the restaurant one evening and had an exquisite meal, on a par with anything you'd find in London. Menus were in English and the staff were able to help with any queries.

The hotel itself is quaint, with winding corridors and elegant corridors. It sits in the castle walls, and provides a beautiful view over Prague.

Room Tip: Room 42 is conveniently close to the bar / restaurant.
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  • Stayed: December 2013, traveled as a couple
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1  Thank TlaT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

Really spectacular intimate hotel w/ superlative service. The location, a cul de sac, right below the Prague castle we found also to be ideal. The breakfast was lovely with a small sun-drenched dining room overlooking Prague. Our suite, Tycho Brahe, was really neat w/ exposed beams, very comfortable king bed and very nice large bathroom. Service was consistently warm and helpful....sent us to a great cocktail bar downtown. Only issues were minor and didn't really interfere w/ our stay....we took a walking tour w/ a very nice guide, but frankly was a little dull, particularly given the rich history of city. We could also hear a neighbor snoring at night a couple nights which wasn't ideal but remedied w/ some ear plugs. Overall, really a wonderful place and we only hope we are lucky enough to be guests of U Zlate Studne again in future.

  • Stayed: December 2013, traveled as a couple
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1  Thank HClowd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this reviewResponded December 17, 2013

Dear HClowd,

Greetings from The Golden Well Hotel!

I am so happy to hear that your experience here at the Golden Well was lovely. You and every guest who stays with us is a VIP and our staff takes great pride in making our guests' wishes come true.
I sincerely apologize there were some missteps during your stay, but we are happy to hear that overall you had a memorable stay.

We all look forward to welcoming you back to the Golden Well on your next trip to Prague!

With warmest regards,

Jiri Hlavaty

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Reviewed December 9, 2013

Perfect location, perfect service and perfect comfort. We hope to return as we only had 2 nights at this lovely hotel. Definitely book the breakfast and try to get a reservation for dinner if possible. All the staff was warm and attentive, but particular thanks to Daniel - who made a wonderful complementary welcome drink consisting of lavender from the hotel's garden, as well as Ivan, who mapped out a nice walking itinerary. Loved the bathtub, shower and pillows! A truly special stay.

Stayed: December 2013, traveled as a couple
2  Thank Wagsdvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jiri_Hlavaty_GM, General Manager at Golden Well Hotel, responded to this reviewResponded December 10, 2013

Dear Wagsdvm,

Thank you for your taking the time to write this great review of your stay at The Golden Well Hotel.

I am delighted to know that you were impressed with the hotel and the high standard of accommodation you were given. We take great pride in our service here at the Golden Well Hotel and it gives me great pleasure to know that you experienced our five star treatment. I am glad that you appreciated the hotel’s ideal location and we all look forward to welcoming you back soon!

Kind regards,

Jiri Hlavaty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Well Hotel

Address: U Zlate Studne 166/4, Prague 118 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Hradcany & Letna , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Romantic Hotel in Prague
#3 Luxury Hotel in Prague
#28 Business Hotel in Prague
Price Range: $270 - $739 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Golden Well Hotel 5*
Number of rooms: 19
Official Description (provided by the hotel):
Charming traditional retreat in 16th-century Emperor's residence, set beneath the walls of Prague Castle. Wander up the cobbled, traffic-free streets to The Golden Well (U Zlate Studne), clinging to the wall in the shadow of Prague Castle, and you will uncover one of the city's best kept secrets. This modest collection of little inter-locking houses was once home to Emperor Rudolf II, and later the astronomer Tycho de Brahe. Sensitive renovation - has created a cosy yet refined hotel. The result is a pleasing balance of mod cons - internet access, satellite TV - and old style elegance. ... more   less 
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Also Known As:
Golden Well (u Zlate Studne) Hotel Prague

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