We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An amazing hotel - they think of everything to make your stay relaxing and memorable.”
Review of Golden Well Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Golden Well Hotel
Ranked #3 of 650 Hotels in Prague
Certificate of Excellence
Swindon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“An amazing hotel - they think of everything to make your stay relaxing and memorable.”
Reviewed April 6, 2013

I had experienced the Golden Well before and had always said that I would return. My husband and I stayed there in April on their Romantic Break package. Amazing. We were picked up in a Mercedes and taken to the door. On arrival, we received glasses of bucks Fizz and warm hand towels whilst we checked in. When shown to our room,there were candles on the floor and all around the room, with rose petals in the shape of a heart on the bed and a bottle of red wine and a cheese board on the table.
Breakfast in the restaurant has more choices that I could have imagined. Their home made yoghurt was delicious as was the Eggs Benedict that I chose . Pure decadence but it tasted amazing.
With its own private gate to the Royal Gardens and access to the castle area, whilst looking out of Prague rooftops, the hotel is is in amazing position.
The little extras of good night cakes, of hot towels at the table before you eat, DVD's to rent, free wine and refeshments in the lounge between 4-6pm, little nooks and crannies around the hotel with amazing antique furniture, and every one who works there can't do enough to help you.
It is simply the best hotel I have ever stayed in and would recommend it to anyone. Expensive but I knew that and it is worth every koruna or euro that you spend. It cannot be faulted in any way. Just go there for an amzing experience.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheresaS434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,714 reviews from our community

Traveler rating
    1,621
    67
    15
    8
    3
See reviews for
219
1,176
59
53
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
Cambridge, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 5, 2013

In one word - Sublime.

It's SO hard to choose the highlight from:
* The welcome, the tour including a tasty snack from the restaurent and complimentary welcome drink
* The 4pm-6pm freebie wine and nibbles (different every day)
* The domestic staff who clean your room and leave it gleaming
* The 'cake fairy' who turns down your bed (between 6pm and 10pm) leaving your slippers on a mat by the bed, the lamps on, the curtains drawn, the tv cabinet opened, the remote controls for the tv and dvd player on a bed, a slip on the remote tray detailing the weather for the next day, the first-night pillow menu (I kid you not!) and best of all, each night, a different little individual home-made cake beside your bed
* The option of having a bath run for you to arrive back to at night
* The ASTOUNDING breakfast buffet including home-made yoghurt, proper hot-chocolate, champagne, choice of 'Benedict Eggs' with dreamy hollandaise amongst a myriad of equally delicious options (some less calorific, some equally so... if you're on holiday who cares?! We certainly didn't event attempt to go for low-cal options but they were there if you wanted them)
* The restaurant staff
* The frond-desk staff (Simon, in particular, was incredibly friendly and helpful without that awful 'cheese' factor you can get elsewhere... we'd trust his views and assistance without fail)
* The in-room welcome wine and nibbles (we opted for red wine and cheese... divine)
* The in-room ipad to use throughout your stay
* The in-room pre-loaded ipod and speakers with a variety of playlists for relaxing to
* The private restaurant-terrace entrance to the rose-gardens of Prague Castle
* The views
* The lot!

...the only things we could remotely find (very small) fault with were:

A) The chauffeur service as we were collected at the airport.
Not because the car wasn't immaculate and the driver quiet, confident, safe and quick (he was brilliant) but because of cracks in his windscreen (huge ones either side) - which the Golden Well assured us had been investigated with the car company they use. I highly doubt anyone else would have this issue and we were delighted with the drivers for both journeys!

B) Noise levels.
One of us sleeps lightly at first in new locations, and we were located on the top floor (4th), one of only 2 rooms up there, and it was remarkably handy for the restaurant with stunning views, the room itself being spotless. But because the restaurant is so popular (it is one of the top restaurants in Prague and with good reason) and we were the nearest room beside the lift, we did hear the comings and goings of restaurant guests and other hotel visitors heading to the restaurant. Whilst this didn't go late into the night, it did make an early night a little difficult. We didn't mention this to the Golden Well in all fairness as it's an over-sensitive issue on my part rather than a fault on theirs (and a surprising one as I'm a relatively young person who bucks the trend and likes an early quiet night rather than coming in later in the evening), but it is worth knowing if you sleep lightly and like early nights as it might be wise to ensure you aren't on the top floor.

These are small pedantic issues which didn't remotely distract from our relaxing and joyous stay at this exceedingly wonderful, classy, upmarket and utterly unfussy but luxurious place. Every member of staff, without exception, are incredibly professional and discreet - there just the moment you need them without being 'in your face' when you don't. It was 5* boutique luxury without the pomp you'd get elsewhere.

We had an absolute blast in Prague and the Golden Well Hotel played a huge part in that. THANK YOU to the staff, who couldn't have been more helpful - keep doing what you do, you're amazingly good at it, all of you.

Look at all of the reviews here - and believe the warmth and enthusiasm with which guests talk about their experience here. It fully deserves the 'hype'. DO NOT HESITATE to book this place. It is worth every single penny.

Every.
Single.
One.

Room Tip: We were on the 4th floor, which is the same floor as the restaurant. The negative being that we hea...
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma_D_Goth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, NC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2013

My son and I stayed 3 nights at the Golden Well about 2 weeks ago. .The service was truly extraordinary. My son had a small coughing fit at breakfast one morning and the wait staff brought him cough drops about 2 minutes after it started. Not only that, but when we exited that morning past reception, Simon (who is a delight), handed my son a packet of cold tablets.
The rooms were lovely: tasteful, luxurious, and comfortable. At every turn, it felt, there was a free drink or snack offered. It truly felt like a place of abundance. The hotel has recently undergone some extensive renovations and there were tiny functionality glitches in the stay but mostly it was simply fantastic. I give the Golden Well the highest possible marks.

Room Tip: We upgraded to the deluxe room and had lots of space overlooking the rooftops of Prague.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChapelHill_NCLies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Geneve, Switzerland
1 review
Reviewed April 2, 2013

I went to Prague for 3 days – 2 days for work and 1 day as holliday to see this wounerful city. Golden Well hotel was planned just as an accomondation, but in the end become one of the best experiences in Prague. All hotel staff was so welcoming, kind and helpful - a great team. Usually I can see few staff members very nice, some others less, but in Golden Well everybody are very professional and briliant. They make me fell like a very important person.

Room was very beautiful, clean and comfortable. Good quality products in the bathroom. Large bath – very relaxing after long day. I loved fruits on the table and small cakes in the evening.

Best breakfast I have had with wonderful view on the roofs of Prague. Everything was fresh and very delicious; I loved their homemade yogurt, natural tea and “Royal breakfast”.

I would recommend this hotel to anyone coming to Prague.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ilze B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 30, 2013

My 15 year old daughter and I just returned from Prague, staying 6 nights at the Golden Well. The service in the hotel is exceptional, but what really separates it from the rest is their uncanny ability to every request seem like nothing...ask, and it shall be done. No stress, no problem. For example, we wanted to hire a driver to go to Kunta Hora one day. We were running low on Czech crowns. The hotel paid the driver cash for us, and it was included in our final bill. No discussion, no looking for accolades, just done. We asked Radek (lovely young man: very warm) about theatre tickets for a particular show at a particular theatre. Asked in the early afternoon, they were there for us that evening: as we walked in the door we were presented the tickets: didn't even need to ask. Before we were brought to our room we were given a tour by Radek. We we brought up to the restaurant where we were offered a drink and a small snack. My daughter collects old Vinyl LPs. We asked Radek where we could find some. He almost instantly called a friend, and we knew where to go. My daughter found some "treasures" there, and was very happy. Every time we bumped into him after this, he treated us like old friends, checking to make sure all was going well.
Our room was large by European standards, and worked beautifully for two people. As you entered, there was a closet to the left, bathroom the the right, and large area between. The area was separated from the rest of the room by a door. Once in the room there were two twin beds with a large seating area. There was a bowl of fruit, with a knife and napkin to cut the fruit, There was a tray of chocolates. The room was spotless. I am particular, and this room was unbelievably clean. Bathroom, Ditto. The design of the room had old world charm, but the amenities were modern. The wet bar was not overpriced, and the items presented were quality items. Each night at turndown, there was a fresh bottle of water and glass placed by each bedside. On the two nightstands, was a plate which said good night, covered by a clear glass dome under which was a special treat...one night a tiny fruit tart, another a cream puff etc. We found ourselves looking forward to seeing what would be bedside when we returned!
Each day the hotels offers refreshments between four and six. While we were often out during this time, I must comment on the quality of the snacks. Three types of sandwiches: meat, salmon and cheese. Wine, sparkling water, tea small custard cups...all beautifully presented in a lovely room. This brings me to the restaurant. The hotel restaurant is superb. definitely opt for breakfast at the hotel. The menu choices are superb, or they will create what you would like. There is also a buffet of cheeses, fruits, breads, yogurts, cereals, pastries etc included as well. More like a brunch. The view from the restaurant rivals the view from the castle. Simply a great way to start the day. We had a late breakfast daily and skipped lunch altogether.
We simply cannot say enough about this hotel. We loved Prague, and will return. We would not dream of staying anywhere else, as the Golden Well was a integral part of our Prague experience. (on a side note, we loved to location. It's in a quieter , more quaint part of town but walking distance to everything, including nicer restaurants)
To everyone at The Golden Well, Thank you.

Room Tip: We stayed in room 41, which is on the top floor. There are not many rooms, and I would venture to gu...
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LoriM528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 22, 2013

This is an excellent, elegant hotel full of character and style run by a staff who are unfailingly polite, helpful, efficient, welcoming and friendly. It is in a quiet, timeless backwater right below the Castle in the central ambassadorial and parliamentary area, away from the tourist throng yet a short walk from decent restaurants and historic landmarks. The rooms are attractively furnished in keeping with the history of the hotel yet offer every modern amenity: complimentary room iPad, iPod, Nespresso machine, flatscreen TV, wine and cheese and fruit, evening pastries at turn-down. Breakfast in the Terasa restaurant is copious and imaginative and its view of the Prague skyline is incomparable. The management's assistance with bookings, recommendations and transfers is first class.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StamboulTrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 15, 2013

We arrived at the hotel late at night without one bag as it had been left behind at Heathrow by the airline. They could not have been more helpful in trying to track it for us and returning it as soon as it arrived.
Our room was gorgeous. We could see the rooftops of Prague from our windows. The bathroom had a jacuzzi bath which was lovely after a day of sightseeing!!
Breakfast in the upstairs restaurant was delicious. They were happy to provide food that wasn't on the menu. Their yogurt was homemade and out of this world!!!
It was very conveniently located for the castle. Other reviews mentioned feeling safe near the police station although I have to say that most of the time we were there police presence was scarce.
Overall we had a wonderful time at a gorgeous hotel and would definitely recommend it!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lydia0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Prague hotels
Stare Mesto (Old Town)
Hotel Residence Agnes
Hotel Residence Agnes
#1 of 650 in Prague
5.0 of 5 bubbles 3,020 reviews
Mala Strana (Little Quarter)
Hotel Pod Vezi
Hotel Pod Vezi
#2 of 650 in Prague
5.0 of 5 bubbles 2,509 reviews
Hradcany & Letna
Alchymist Prague Castle Suites
Show Prices
Show Prices
Show Prices
Mala Strana (Little Quarter)
Aria Hotel Prague by Library Hotel Collection
Nove Mesto (New Town)
BoHo Prague Hotel
BoHo Prague Hotel
#7 of 650 in Prague
5.0 of 5 bubbles 705 reviews
Mala Strana (Little Quarter)
Alchymist Grand Hotel & Spa
Show Prices
Show Prices
Show Prices

Been to Golden Well Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Golden Well Hotel

Property: Golden Well Hotel
Address: U Zlate Studne 166/4, Prague 118 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Hradcany & Letna , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Romantic Hotel in Prague
#3 Luxury Hotel in Prague
#4 Family Hotel in Prague
#28 Business Hotel in Prague
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Golden Well Hotel 5*
Number of rooms: 19
Official Description (provided by the hotel):
Charming traditional retreat in 16th-century Emperor's residence, set beneath the walls of Prague Castle. Wander up the cobbled, traffic-free streets to The Golden Well (U Zlate Studne), clinging to the wall in the shadow of Prague Castle, and you will uncover one of the city's best kept secrets. This modest collection of little inter-locking houses was once home to Emperor Rudolf II, and later the astronomer Tycho de Brahe. Sensitive renovation - has created a cosy yet refined hotel. The result is a pleasing balance of mod cons - internet access, satellite TV - and old style elegance. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Cancelon, Hotwire, TravelClick, Agoda, Cheap Tickets, Priceline, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your Golden Well Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Golden Well (u Zlate Studne) Hotel Prague

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing