Upon arrival I was greeted by a team member with a wonderful smile named Joe. He checked my in efficiently. All my questions and concerns were handled immediately. After flying all day, this was a warm and positive reception.
The room was clean and comfortable. It is spacious and well lit. The remote was in op. I mentioned it to Larisa, a staff member. Within 15 minutes a repair person was on scene and fixed the problem. Free WiFi was available and worked well.
She made sure that things were in order.
Took advantage of breakfast buffet. Patrick prepared my omelette. He always smiled and asked how things were going. He made us feel at home. The food was good and there was a good selection.
I needed help at the front desk with securing tickets, rides, and directions. The staff was helpful; however, Lenka went above and beyond. She worked evenings and mornings and always did an outstanding job. She is very effective. She handled things beautifully.
The hotel is close to tram stop. It is very close to 200 shop mall. You are 7 minutes from "Old Town". No need to spend money when you can walk.
The hotel is clean. The food is good. The staff is friendly. You are about 30 minutes from airport. My thanks go to this team for an enjoyable stay.
- Official Description (provided by the hotel):
- Ideally located in the Old Town surrounded by galleries, boutiques, cafes, the hotel makes for the perfect place to stay. This magical 4 star hotel is a neo baroque 19th century building elegantly decorated creating a unique ambience, combined with wonderful service ensuring your stay will be full of memories. Indulge in the upmost comfort and historical roots of the hotel where the famous Czech writer Franz Kafka spent 12 years of his life, we will make it to be unforgettable visit. ... more less
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- Also Known As:
- Accor Prague