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“Beautiful hotel, big rooms, great service”

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Hotel Century Old Town Prague - MGallery by Sofitel
Ranked #71 of 651 Hotels in Prague
Certificate of Excellence
Richmond, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful hotel, big rooms, great service”
Reviewed February 23, 2013

Great location, friendly staff, good breakfast, old building with modern rooms, super high ceilings, good furniture and all at areasonable price. Walk into old town for restaurants and pubs. Perfect. Parking garage shared with Ibis next door.

Room Tip: Had a standard room to the inside courtyard and was perfect.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank guepesch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe B, General Manager at Hotel Century Old Town Prague - MGallery by Sofitel, responded to this review, March 4, 2013
Dear Client,
Thank you very much for choosing hotel Century Old Town for your stay in Prague and also for your time to write the review.
We are happy that you enjoyed your stay and we are looking forward to welcome you soon back.

Christophe Bergeron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,331 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
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  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Belfast, United Kingdom
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed February 18, 2013

Thanks to the Ibis Hotel next door for moving me to this hotel for a recent stay. This was superior in almost every aspect.
Hotel was spotlessly clean, rooms were large enough and very comfortable. Staff excellent.
The hot cooked buffet breakfast was however very disappointing - food was cold .

  • Stayed February 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe B, General Manager at Hotel Century Old Town Prague - MGallery by Sofitel, responded to this review, February 20, 2013
Dear Guest,

Thank you very much for these comments following your stay with us!
We are happy that you enjoyed staying with us and I am sorry that your experience at the breakfast did not meet your expectations; please allow me to express my sincerest apologies, I will certainly not fail to convey your remarks to the entire team and take the necessary action to prevent such risk in the future
We hope that we will have another opportunity to welcome you, to demonstrate our professionalism.
Yours sincerely,
Christophe Bergeron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 13, 2013

Faultless, top notch hotel in the historic Old Town. Airport express bus passes the door, with 2 stops within 150m either way. Used Cedez bus for the return, which was located in the next street.
Extremely quiet rooms for a city centre location, with quality finish, and immaculately maintained.
Shops, restaurants, and historic buildings within a few metres walk.
A real gem - you won't be disappointed.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tambo35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe B, General Manager at Hotel Century Old Town Prague - MGallery by Sofitel, responded to this review, February 17, 2013
Dear Guest,

I would like to thank you for your extremely positive comment. It is a great pleasure for us to read all those warm words about our Hotel Century Old town and our service.
I am very happy that your positive feeling about our property will motivate you to visit our Hotel again in the nearest future.

With best regards

Christophe Bergeron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 5, 2013

Really nice hotel. Stayed here on a solo business trip to Prague and found the hotel friendly and efficient. The restaurant was particularly enjoyable on the evening I ate in and the staff were helpful with advice on local attractions (though I'm pretty familiar with Prague and knew my way around they did point me to some familiar favourites and one or two good new recommendations) The jazz bar across the street was another good for liking the location.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DjD-0904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe B, General Manager at Hotel Century Old Town Prague - MGallery by Sofitel, responded to this review, February 8, 2013
Dear Client,
Thank you very much for choosing hotel Century Old Town for your stay in Prague.
We would like to thank you also for your time to write the review.
We are happy that you enjoyed your stay and we are looking forward to welcome you soon back.

Christophe Bergeron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 2, 2013 via mobile

Pretty nice hotel, location very good. But there were some problems during my stay.
Breakfast was poor in general. Three out of four days, hot dishes were not included in the buffet, we had to order them. So the wait was too long (15-20 min)... In the room they didn't pay enough attention to cleaning all the dishes or bringing back all minibar products that I consumed.
The personnel was very nice and helpful.

Stayed January 2013, traveled on business
Helpful?
1 Thank Mada582
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe B, General Manager at Hotel Century Old Town Prague - MGallery by Sofitel, responded to this review, February 4, 2013
Dear guest,
Thank you for taking the time to tell us about your experience at the MGallery Praha Hotel Century Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Due to the low number of guest during your stay, to offer a better service and quality of product, we decide to serve the hot dishes "a la carte''. But it shouldn't be so long.
At M Gallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

I hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Christophe Bergeron
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skipton
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 1, 2013

A special thanks to Ales, bartender and Jana, chef for making our Christmas lunch so special last year.
Ales was at all times attentive and cheerful and always trying to improve his english. The breakfasts were superb, a banquet fit for a King.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe B, General Manager at Hotel Century Old Town Prague - MGallery by Sofitel, responded to this review, February 4, 2013
Dear Guest,

I would like to thank you for your extremely positive comment. It is a great pleasure for us to read all those warm words about our Hotel Century Old town and our service.
I am very happy that your positive feeling about our property will motivate you to visit our Hotel again in the nearest future.

With best regards

Christophe Bergeron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ioannina, Greece
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 29, 2013

The hotel is located in an excellent position. It's in the center of the city, in walking distance from the clock, the bridge and next to the tower.
Next to the hotel is a big shopping mall with a large restaurant area and super markets.
The room was clean but the mattresses didn't provide an excellent sleep.
The breakfast was great. With a big variety of delicases and omelets on demand.

Room Tip: Prefer it for the location
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank teomyrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe B, General Manager at Hotel Century Old Town Prague - MGallery by Sofitel, responded to this review, January 30, 2013
Dear Guest,

Thank you very much to you for having taken the time to post your comments on TripAdvisor.

It was indeed a pleasure to read that you were satisfied with our services and staff. Your comments are truly appreciated and will be a great source of motivation for the team.

I'm just sorry that the confort of our mattresses didn't reach your expectation..

We all look forward to welcoming you back again.

Sincerely,

Christophe Bergeron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Century Old Town Prague - MGallery by Sofitel

Property: Hotel Century Old Town Prague - MGallery by Sofitel
Address: Na Porici 1075/7, Prague 110 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#56 Family Hotel in Prague
#61 Business Hotel in Prague
#65 Luxury Hotel in Prague
#79 Romantic Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Century Old Town Prague - MGallery by Sofitel 4*
Number of rooms: 169
Official Description (provided by the hotel):
Ideally located in the Old Town surrounded by galleries, boutiques, cafes, the hotel makes for the perfect place to stay. This magical 4 star hotel is a neo baroque 19th century building elegantly decorated creating a unique ambience, combined with wonderful service ensuring your stay will be full of memories. Indulge in the upmost comfort and historical roots of the hotel where the famous Czech writer Franz Kafka spent 12 years of his life, we will make it to be unforgettable visit. ... more   less 
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Also Known As:
Accor Prague

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