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“Holiday Inn exact as what you'll expect”

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Holiday Inn Prague Congress Centre
Ranked #233 of 650 Hotels in Prague
Bratislava, Slovakia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Holiday Inn exact as what you'll expect”
Reviewed December 7, 2012

Just right pleace to stay without any bad surprises - business hotel with upper standards. I have no complains. I would recomend it.Just right pleace to stay without any bad surprises - business hotel with upper standards. I have no complains. I would recomend it.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 33andrej2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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670 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Warsaw, Poland
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed November 26, 2012

I stayed here for one night on business in November 2012. Arriving at 2100, there were about 5 people ahead of me at check-in and I could see the queue wasn't moving. I came back after a beer in the bar - there were two guests, one at each counter, and it took almost ten minutes to check them in. My check-in wasn't much faster. Appalling for a chain hotel of this class - someone needs to take a look at the process. The staff were friendly enough, it wasn't their fault.

By far the major issue here is the lobby, which stinks of cigarette smoke. This is amazing to find in Europe in 2012. I thought for a moment I was in a Greek bar. How is it possible that Holiday Inn tolerates such a situation?

The restaurant food was pleasant (although the portions were small). The rooms were standard, but I did like the pillows labelled 'soft' and 'firm', and the sleep quality was fine.

Overall - the hotel has the potential for 3-4 star ratings but the smoking problem needs to be fixed as a priority. At the moment - to be avoided by non-smokers.

Room Tip: Nothing particular here - the usual tips apply, like trying for a higher floor and as far from the l...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank McChazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Prague Congress Centre, responded to this review, December 8, 2012
Dear McChazza,

Thank you for staying with us and taking the time to leave a review. I am happy to know that you found our location and room accommodations suitable for your needs. Please accept my sincerest apology for any inconvenience you may have experienced at check in and if your stay was negatively affected by the condition of the lobby. We will address these points and I hope when you will return, you will see the improvements made.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Izmir, Turkey
Level Contributor
118 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 407 helpful votes
Reviewed November 23, 2012

Standard business hotel,neat and clean,400 ms to metro station-which seemed a very long way in the mist and empty walking area surroinding the Congress Centre on cold autumn midnights-,doesn't worth so many euros,very rich breakfast,100 ms to peacefull Vsyehrad castle-park is the only advantage,just for congress attandances.....

Room Tip: our third experience,standard goes on,nothing differs....
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank COYDRCOY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 20, 2012

I visit clients in the south of Prague several times a year and have stayed at this hotel three or four times. It is very convenient to the metro and only a couple stops from downtown so it is easy to get go into town in the evenings.

The rooms are standard Holiday Inn with basic furnishings and some of the better beds I have found in Prague (a city of horrible hotel beds). My biggest complaint is they have the stupid card key lights. This means you really need to request two room keys so you can keep one in the slot for the lights and one in your pocket so it doesn't get accidently left in the room. Barring a spare room key, a folded boarding pass works well. Two visits ago the light controler was not working right and I was basically in the dark the whole evening. Luckily it was just a one night trip. This time they worked.

There are a few local restraunts in the area and I really like Yum Yum Thai that is right outside the metro stop. There is a convience store / gas station in the parking area below the hotel. This is great for drinks and light snacks at much cheaper than hotel prices. They also have a small diner attached but I haven't tried it.

Breakfast is a fairly decent buffet which is fine if they include it in your room (They did last time becasue I was a Priority Club Platinum member but not always) but I would not pay the 15 or 20 euros or so that they wanted for it. It is easy to pick something up from a local shop for 20 to 50 CZK which is $1 to $3 dollars.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wyldcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed November 10, 2012

quite good hotel except that:
-the exchange rate at the reception is not good at all
- the room service costs as much as the meal (4eur)
- the wifi is disconnecting all the time and the internet connexion is slow, it is extremely annoying to spend hours simply connecting to the internet.

Otherwise, all is OK.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AKrasteva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 2, 2012

I stayed there for almost w week...
For the last 20 years of me travelling all around Europe this was definite worst hotel I ever stayed in, complete DISASTER
My car got STOLEN with whole luggage in the hotel parking space !!! Hotel told me to go to court, as they do not feel responsible and ... they have so many complaints one more will not change their attitude !!!! CAN YOU IMAGINE THE ARROGANCE !!!!
The hotel charges you for a parking place ? .... in my case proved charge is for NOTHING ... no camera working ... no security ... hotel staff opening the gates to whoever ... my car disappeared from their parking place WITHOUT THE TRACE !!!! somebody disabled the alarm, somebody driven out ... HOTEL FEELS NO RESPONSIBILITY !!!!!

The people at the reception , arrogant and cheating ... bought the option of the room with a breakfast ... first for 3 days than prolonged for next 2 .. went to reception to pick up my breakfast coupons (I paid option breakfast included) - I was told it is no problem as long I pay them in CASH... I had to 2 times remind I already paid to get them...
you ask for non smoking room ? you will get ANYTHING that is available ... deal yourself if you do not like it ...

FOOD is terrible , usually old and a bit smelly ... but having your breakfast and hawing the hotel staff to wash your table at the same time ... makes you .... sick ... smell of totally burnt down food while having a breakfast does is not neither appealing nor appetizing ....

After a THEFT you expect apologies ? forget it ... all I got is ... a pack of pain killers, 3 (in words !!!! three) bed time cookies , 2 additional teabags (needed to ask for it) ... and no apologies ....

unless you have no choice ... DO NOT STAY THERE ... there is a nice hotel near by called CORYNTHIA ... a safe alternative , I can tell you ...

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BraMal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Prague Congress Centre, responded to this review, November 24, 2012
Dear BraMal,

Thank you for your review regarding your stay at our hotel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 29, 2012

I had this reservation due to attending a congress at the centre near to the hotel but I never expected it to be that nice. The rooms were nice, spacious, nice beds , quite surrounding & with perfect service. The dinning in resturaunt was ok. It had nice food & with very reasonable price. It was very near to a metro station where it only takes 2 stops to be in Museum station where downtown is. There is also a petrol station just below the hotel , where there is a supermarket & u can find most of ur needs instead of going anywhere.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daebes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Prague Congress Centre

Property: Holiday Inn Prague Congress Centre
Address: Na Pankraci 1684/15, Prague 140 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 4
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#152 Family Hotel in Prague
#187 Luxury Hotel in Prague
#190 Romantic Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Prague Congress Centre 4*
Number of rooms: 251
Official Description (provided by the hotel):
Welcome to Prague, Czech Republic. HOLIDAY INN PRAGUE CONGRESS CENTRE. 4* Luxury hotel offers unique concept of interiors complemented by works from the world's top designers. As a proof of its singularity the hotel was declared THE BEST HOTEL PROJECT OF THE YEAR in the prestigious Best of Realty 2001 development competition.The hotel is situated just 5 minutes from the city centre, only few steps from the oldest Prague historical monument - Vysehrad castle and large green park with panoramic view of Prague. Hotel is easily accessible for tourist clientele giving them a perfect base for seeing the historical sights. The underground station is only 150 m from the hotel. Famous Wenceslas Square is just two stops by underground and from there tourists can have a delightful walk down to the Old Town and follow the Royal route across Charles Bridge up to Prague Castle. The hotel offers its guests 251 elegantly and modern furnished rooms including 50 executive rooms, 8 suites as well as 2 rooms for disabled guests. All rooms are equipped with free wireless Wi-Fi connection. The hotel restaurant, the Cafe Restaurant Esprit, achieved the best ranking in TOP 50 Hotels restaurant and was esteemed the BEST HOTEL RESTAURANT OF 2004. ... more   less 
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Also Known As:
Holiday Inn Prague Congress Centre Hotel Prague
Prague Holiday Inn

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