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Reviewed September 5, 2016 via mobile

Large hotel with lots of choices. First nite we were in a standard room. Guess we checked in late as they have us an interior room, with only a view of other hotel rooms.

The room was nice and super quiet, but was without heart. We upgraded to the next room up, and this moved us from the second floor to five, the executive floor. Twice the size with a better bed and a view of the front street. Not as quiet but we liked it better. And five and four have free coffee and tea on the floor.

I guess the sauna is not included in the price. The attendant was very unhappy to see me there. His English was as good as my Czech, so I never did learn what I should have done? The workout room was ok but the stretching mat looked like it had never been cleaned. Room for improvement here for sure.

Good service in general from staff and great breakfasts all included.

Lots of bus tours use the property so time your visit accordingly or you will be run over.

Date of stay: September 2016
Trip type: Traveled as a couple
2  Thank crisilton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Katerina L, Resident Manager at Vienna House Andel's Prague, responded to this reviewResponded September 6, 2016

Dear Guest, dear crisilton,

thank you very much for such a kind and useful review of your recent stay with us at andel's by Vienna House Prague. I am so happy that you were pleased with the upgraded room and you enjoyed all the benefits and extra amenities. Let me apologize for misunderstanding that happened in the fitness centre. As of 2017 we are planning to do a lot of changes in our fitness and wellness area and hopefully after the makeover we will be able to welcome you again and present you all the changes!

With kindest regards,

Katerina Lenkova
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2016

We stayed there the end of the December 2015 one day. It has good location near to bus stop and subway station, just few steps left from crossroad. City center 4 stops by train. Besides the room coffee and tea possibilities, guest can find same on the same floor too. Well served buffet breakfast. Kind and professional staff.

Date of stay: December 2015
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Andranik1974
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Katerina L, Resident Manager at Vienna House Andel's Prague, responded to this reviewResponded September 6, 2016

Dear Guest, dear Andranik1974,
thank you very much for sharing your impressions from your December visit. We are so excited to hear that your stay was enjoyable and you keep only fond memories of andel's and Prague. We are pleased that you appreciated Andel location and easy-to-use public transportation system. Thank you also for mentioning our rich brekfast selection and professional staff. We hope to welcome you again very soon, we have implemented plenty of changes since your last stay and there are a lot of new things and services to show you :-)

With kindest regards,

Katerina Lenkova
Resident Manager

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Reviewed August 27, 2016

Took a 2 weeks trip to Europe recently.
Stayed in 6 hotels during the entire trip.
Andel's by Vienna House was the best.
Very neat -- modern hotel.
Rooms are spacious and perfect.
Excellent service.
Conveniently located -- walking distance to all attractions.
Superb breakfast.
Competitive pricing.
If visiting Pargue -- for business or pleasure, recommend to try this hotel.

Room tip: Request upgrade to a studio room.
Date of stay: July 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank IndranilGoswami
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Katerina L, Resident Manager at Vienna House Andel's Prague, responded to this reviewResponded September 6, 2016

Dear Guest, dear IndranilGoswami,

we are so proud to read your beautiful feedback, especially if we know that you had a chance to compare services in more countries and more hotels. Thank you very much for sharing this fantastic review with us! We are so happy to hear that you liked modern design of our hotel, spacious and comfortable rooms and rich selection at breakfast. It is great that you explored lively Andel area and you enjoyed walking around Prague on foot. We are also excited that you were happy with our service. All of us at andel's by Vienna House cannot wait to welcome you back very soon again!

With best regards,

Katerina Lenkova
Resident Manager

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Reviewed August 25, 2016 via mobile

It's not my primary choice in Prague, anyhow stayed there 2 times. It is really great, moderate size hotel. It has the best breakfast I had in hotels in Prague and one of the best in general. Not far from tram or underground. I was happy with room size and equipment.

Date of stay: September 2015
Trip type: Traveled on business
Thank 666mcc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Katerina L, Resident Manager at Vienna House Andel's Prague, responded to this reviewResponded September 6, 2016

Dear Guest, dear Maciej C,
thank you for sharing your positive comment with us and with other travellers here on Tripadvisor. We are delighted to know that generally you enjoy your stays with us and you like our rooms with amenities. We are so proud to hear such a beautiful feedback regarding breakfasts! It will be our pleasure to welcome you to andel's by Vienna House Prague again and again!

With kind regards,

Katerina Lenkova
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2016 via mobile

My wife and I stayed at the beautiful Andel by Vienna House Prague for a long weekend. We were given a lovely studio apartment which comprises of a small 2 hob hot plate, kitchen sink and fridge. There is plenty of space, including dinning table and lounge seating! There is a stunning bathroom which has a full rain shower and a big bath.

The hotel is situated in an ideal location. You can catch the 191 from the airport and it drops you right outside Andel. We bought the 72 hour travel tickets at the airport from the currency exchange. They cost 310 KR each and they allow you to travel on bus, tram and metro. The time will start when you activate the tickets on your first trip.

The apartment was decorated with a vibrant modern look. Plenty of wardrobe space with full toiletries, slippers and bathrobes. The staff were also very friendly and helpful. Paulina the front office manager was excellent in making our stay enjoyable.
The breakfast in the morning is also very good. Plenty of variety from full English to fruits, salads, cold meats, cheese, continental to even oriental! Definitely worth waking up early for!

They also have an excellent gym with full weights and machines!

The location is ideal for good access to Charles bridge, John Lennon wall, Vrtba gardens, Petrîn, old town square, Mala Strana and Prague castle! They all accessible via the Tram services which is a 2 minute walk from the hotel.

There are plenty of eating establishments around Andel. There is a nice shopping mall opposite H&M which has a Tesco and M&S and the regular Mac Donald's and kfc. I would recommend Lavande restaurant which is a 5 minute walk. Excellent food and very reasonably priced!

Lastly I would like to thanks all the staff at Andel by Venna House for their excellent hospitality and awesome 5 star hotel amenities. We will definitely recommend this as one of the top hotels in Prague and also revisit with our family in the future!

Date of stay: August 2016
Trip type: Traveled as a couple
Thank paul1302
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Katerina L, Resident Manager at Vienna House Andel's Prague, responded to this reviewResponded September 6, 2016

Dear Guest, dear paul1302,
it is so beautiful to read your amazing feedback regarding your recent stay with us at andel's by Vienna House Prague. The best reward for all our team is to know that you enjoyed your weekend visit to maximum. We are pleased to hear that you loved the room with all the amenities and modern look of the hotel. It is nice that you explored the city centre with all the main attractions as well as Andel area with bars, restaurants and shops. We are delighted that you found public transportation system in Prague efficient and easy-to-use. Thank you very much for your lovely words about hotel breakfast, we are happy to hear you tasted all the world at andel's! We are also very grateful to hear so much praise about our staff. I passed your feedback to Paulina and she was over the moon to hear how happy and relaxed your stay with us was! Once again, thank you for sharing such a beautiful and positive review with us. We will be all excited to welcome you and your family back in near future!

With best regards,
Katerina Lenkova
Resident Manager

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