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“Business meeting” 5 of 5 bubbles
Review of NH Prague City

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NH Prague City
Ranked #152 of 670 Hotels in Prague
Certificate of Excellence
Prague, Czech Republic
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Business meeting”
5 of 5 bubbles Reviewed December 28, 2012

I have organized the business meeting in NH Prague. The meeting facility is equiped with high standard. Served coffee breaks and business lunch bufet enables you to have a good rest between your business program. The meeting was well organized and the staff was really very helpful. All of the high standard service is underlined with the not traditional start of your meeting. Why not to use the cable car to the second building, visit Tower Longe bar for the welcome drink (non alcoholic) and enjoy the fascinating view on Prague.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mirek H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nespurek P, General Manager at NH Prague City, responded to this review, January 30, 2013
Dear guest,

I would like to thank you for your really great comment and for recommending us to the Tripadvisor community. I am more than happy when I am reading that you liked so much our meeting facilities, profesional staff and that you enjoyed your stay in Prague. We always want our guests to feel comfortable and nice at our property. I hope we will have another opportunity to welcome you back at our our hotel in future.

Best Regards,

Petr Nešpůrek
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,791 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
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  • English first
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English first
Perth, Australia
Level Contributor
81 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed December 26, 2012

The cable car needs some heating, but what a view! The function rooms are good, with first class support (internet, food, coffee etc). Staff are competent and pleasant. Food service is good. Nearby shops and facilities are tremendous, with many shops selling just about anything you can want within walking distance.

Room Tip: Stay in the Executive Hotel up the cable car
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  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SeresM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nespurek P, General Manager at NH Prague City, responded to this review, January 30, 2013
Dear Guest,
thank you very much for staying at our property and for your kind feedback which is very important for us.I am pleased that you enjoyed your stay at our NH Hotel Prague as all of us try always to make our guests happy. We offer to our guest’s good quality with a high standard of services.

Best Regards,

Petr Nešpůrek
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
Level Contributor
123 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 bubbles Reviewed December 22, 2012 via mobile

I was traveling with a group & stayed here for 2 nights. We checked in at 5.00 pm & our rooms weren't ready so they told us to go away & come back later. The rooms were still not ready when we came back so they had to upgrade our whole party to exec rooms. These rooms are accessed via a cable car which was fun (we had to wait ages for this as there were a lot of people trying to check in at the same time). The room itself was comfortable. Breakfast was good with a great choice. The hotel is not that central so if I was returning to Prague I wouldn't stay here again for that reason.

Stayed November 2012, traveled with friends
Helpful?
Thank MaggieDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nespurek P, General Manager at NH Prague City, responded to this review, January 30, 2013
Dear Guest,
I am very sorry to hear you were not fully satisfied with your experience at our hotel. Thank you for providing your feedback by posting this TripAdvisor review, and please accept my apologies for your initial check-in experience.

Best Regards,

Petr Nešpůrek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Bucuresti, Romania
1 review
4 of 5 bubbles Reviewed December 21, 2012

I spent 4 nights in this hotel with my husband and a couple of friends. They were very nice to give us the rooms immediately although we had an early flight and arrived at 8 o'clock in the morning. So we got the chance to rest a little before going out and explore the wonderful city of Prague. Standard rooms are really clean and warm, furniture is a bit old but ok, still there was no balcony and you couldn't open the window - this could be a problem in summer. The only thing to complain about is that every morning between 8 and 9 the housekeeper came knocking at our door to clean the room, I have never seen this in another hotel. Breakfast is very diverse.
The location is good, 5 minutes walking to the subway station Andel (2 stations away from Mustek, in the center) or you could use tram 9 that takes you to the Old Town in about 15 minutes. Over all, considering also the price, we were satisfied whit what we got.

Room Tip: You should request for a room with balcony.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Oana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nespurek P, General Manager at NH Prague City, responded to this review, January 30, 2013
Dear Guest,
thank you very much for your feedback and remarks regarding your recent stay with us at our property. I am sorry that our housekeeping services were not up to your expectations, please be assured that the housekeeping team and I will review your comments and we will do our best to improve on those points.

Best Regards,

Petr Nešpůrek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed December 3, 2012

I stayed in this hotel for three nights and cannot complain much. Stayed at NH Hotels before and was always satisfied.The staff was real friendly and professional, breakfasts were excellent. The choice of TV programmes was cool too. The only downside is the furniture in the hotel room, you can see it was furnished 15 years ago... However everything's clean and I can happily recommend this hotel to everyone, who doesn't mind the 10 min public transport ride (tram, metro) into the center.

  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Targi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nespurek P, General Manager at NH Prague City, responded to this review, January 3, 2013
Dear Guest,

thank you very much for the great rating. It's my pleasure to read that you enjoyed your stay with us. I am looking forward to welcoming you back in our property in near future.

Yours sincerely,

Petr Nešpůrek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fargo, North Dakota
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed November 29, 2012

I can't compare to other hotels in the Prague area, but this is a pretty standard mid range hotel as far as being in good repair. Everything works, but doesn't always look clean and crisp like typically priced hotels in the US. The NH Prague has a responsive staff. Breakfast (included in room rate) is very good, but can be quite busy during the weekdays. Hotel offers taxi service but is quite expensive (To Dobris 1600 kr and a comparable taxi service at 850 kr). Either way, I would be sure you are careful with taxis in Prague....they can really rip you off if not careful and most do not take American Express. A good taxi service can be arranged by emailing unger@transporty.cz and they take credit cards.

Room Tip: Upper part of hotel (executive suite) requires a ride up the trolley to upper level, which can be in...
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jmak4man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nespurek P, General Manager at NH Prague City, responded to this review, January 3, 2013
Dear guest,

thank you very much for your very kind review. We truly appreciate you chose our hotel for your stay in Prague. The whole team of NH Hotel Prague is looking forward to your next visit. Thank you once again.

Best Regards,

Petr Nešpůrek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed November 23, 2012

I stayed at this hotel for two days & nights. I stayed in the Executive rooms at the higher level. I have a number of criticisms which took away from what was a good room in a good location.
First the positives: Room was sizable, good view and nice bathroom with a good shower. The hotel is located about 400m from the Andel subway station and you can buy a 24 hour or 72 hour travel ticket from the concierge desk. This means you can get to the city centre very easily and cheaply. There is no reason to use taxis (they cheat and are expensive). The breakfast is very good and good value.
Negatives: The safe in the room had no instructions. Th electricals seemed faulty - a flickering light, slow charging for my iPhone etc. The WiFi while free was very poor. Service was quite poor. None of the problems I reported were addressed. The coffee bar was slow and staff, particularly males, were slow and grumpy. They werent ready when i arrived at 4pm to let me check in.
This could be a great touris hotel but its not. A good manager and service culture would transform it.

  • Stayed November 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Conor1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nespurek P, General Manager at NH Prague City, responded to this review, January 3, 2013
Dear guest,

thank you very much for posting your review at TripAdvisor and thus sharing your experience with us. I'm so sorry to read about the less pleasant parts of your stay with us. Please be assured that I've read your review thoroughly and I will follow up with the relevant departments immediately . I hope we will have another opportunity to welcome you back at our our hotel in future.

Yours Sincerely,

Petr Nešpůrek
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about NH Prague City

Property: NH Prague City
Address: Mozartova 261/1 | Smichov, Prague 150 00, Czech Republic (Formerly Moevenpick Hotel Prague)
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#63 Business Hotel in Prague
#113 Family Hotel in Prague
#130 Luxury Hotel in Prague
#143 Romantic Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Prague City 4*
Number of rooms: 440
Official Description (provided by the hotel):
The NH Prague City hotel offers you modern and tastefully-designed accommodations in the heart of Prague, with 440 comfortable and spacious Superior and Executive rooms, including 28 Suites. ... more   less 
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Also Known As:
Prague Moevenpick Hotel
Movenpick Hotel Prague

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