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“Good Hotel on best side of the river”
Review of Hotel Waldstein

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Hotel Waldstein
Ranked #118 of 646 Hotels in Prague
Certificate of Excellence
Reviewed May 22, 2014

We stayed at the Waldstein in early May 2014. The hotel was clean and the staffs were very helpful. The buffet breakfast was all and more than you'd need, ranging from a tea or coffee to a choice of cooked eggs and bacon, cereals, fruit and a choice of different breads - all included.
The exchange rate offered by the hotel was the best we could see in our 7 day stay. They were matched a couple of times, but never beaten. We were changing Euros to Czech crowns but their Sterling/Crown rates were also very good, with no commission. The daily rate you see in their daily newsletter, is the rate you get.

We were put in a luxury suite (room 121) - which had 4 beds, lounge/tv room and bathroom.
The suite was on the dark side - with no views or direct sunlight. If your staying there, I'd ensure you had a room with views. (Natural light)

The staff at reception were extremely helpful and in particular one of the young man who told us about a Czech restaurant scam currently in play. They include a service charge on the bill total, usually 10 0r 15% AND then they include a line to say that the tip has not been included.
You do not have to pay the service charge or the tip, in fact when they tried this on - we paid only for the food which is shown as the first total and because of this, we did not pay any tip. When they didn't include this service charge - and the meal was good - we always paid an additional 10+% tip to the waiter. The authorities are aware of this and now have the authorities have their own 'tourists' catching these establishments out ‘live’ and there are some heavy fines being served out to these establishments/criminals.


The transport system is very good, with the travel ticket, 24 euros for 30 mins travel and 32 euros for 90 mins travel, on the whole system. Tram, bus, tube and funicular. This helps a lot if your travelling on both bus and tram, i.e. coming in from the airport to the hotel, Nr. 119 bus and then tram Nr. 20 – all on one ticket.

There are some very good restaurants close by, in fact two on the street (Tomasska) from the hotel to the square that leads up to the Nerudova. The 3+3+3 and the U Zlateho.

The hotel is in the Little or Lesser quarter and is literally minutes from Charles Bridge and the Old and New towns, in the centre of Prague. It is an amazing city - the hotel is ideally situated making a trip anywhere easy. At night, it is a quiet area - being amongst some of the Embassy’s, with a discreet police presence.


To sum up, good hotel, exceptional staff, hearty breakfast in a wonderful and fascinating city.

Room Tip: Ask for a room with natural light, these old Czech buildings have small (quaint) windows.
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  • Stayed: May 2014, traveled as a couple
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1  Thank bluewater1150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVEHotels, Manager at Hotel Waldstein, responded to this reviewResponded May 26, 2014

Dear Madam,
thank you very much for your great rating and a thorough review of our hotel Waldstein****! It´s delight to see that you enjoyed your stay. And it is very nice to see the great tips that you added here for other tripadvisor travellers!

So thank you again and I sincerely hope that next time you visit Prague, you will choose some of our AVE hotels again!

Eduard, QC Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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239 - 245 of 786 reviews

Reviewed May 14, 2014

When we got off the plane we got the 119 bus and then tube on the green line to Malostranke, then you follow the Valdesjnska road all the way round to the hotel that is tucked away! I got this info from a previous review and was easy to follow even in at night time. We only paid 32 Krony which is so cheap for 90 mins of travel! This is ideal and very easy to use the public transport. The Taxi price from the hotel to the airport is roughly 650 krony which isn't bad but you save a lot of money using public transport! The hotel staff are very welcoming and speak very good English. The hotel is in a very quiet part of Praha 1 and this is very ideal!!!! We were in room 301 and next to the car park and it was still very quiet apart from the sound of the odd suitcase. The breakfast is very good; everything you need and good value for money. The hotel is 2 minutes walk form the Charles Bridge. Most tourist attractions are over Charles Bridge. Apart from the Prague Castel and the Petrin (Eiffel Tower) which is a must see but very high up! You can either walk up the mountain of steps or walk further down to get the tram. Be prepared to walk alot on this trip if you are prepared to visit all the tourist attractions! The hotel staff are very helpful with this information! The night life was not as busy as i expected but the drink prices were very good!

Room Tip: It depends how fussy you are but as we only used the room to sleep and shower in we were happy with...
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  • Stayed: May 2014, traveled as a couple
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Thank Emma621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVEHotels, Manager at Hotel Waldstein, responded to this reviewResponded May 19, 2014

Dear Emma,
thank you very much for your kind review full of helpful traveller tips! It´s a pleasure to see that you enjoyed your stay in our beautiful hotel! We are especially glad that you appreciated tthe services of my kind colleagues! If you ever plan to return to any of AVE Hotels chain hotels, please contact us in advance in order for us to prepare you another unforgettable stay!

Wishing you a great summer time,

Euard, QC Manager

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Reviewed May 11, 2014

We stayed at Hotel Waldstein for 4 nights. The hotel is clean, comfortable and in a traditional Czech style, and the staff were helpful and friendly. It is situated in a really lovely part of Prague, just below the Castle. It seemed to be less touristy over that side of the river than the Old and New Town parts, but we preferred this, and the other side of the river was easily accessible in less than 15 minutes. My husband and I stayed in a deluxe room, which had twin beds in one room, with a double in another room and a bathroom with shower. To address a couple of concerns raised by other reviewers: Firstly, yes, the double bed is just two singles pushed together and they give you separate single duvets, but this is common in certain parts of Europe, and wasn't a problem for us at all. Secondly, yes, green beans and salad do make up part of the breakfast buffet, but you don't have to eat them! There were also what we would consider "perfectly normal" options like toast and cereal. Overall we would thoroughly recommend the Hotel Waldstein.

  • Stayed: April 2014, traveled as a couple
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1  Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVEHotels, Manager at Hotel Waldstein, responded to this reviewResponded May 12, 2014

Dear Rebecca,
thank you very much for your kind review and generous rating! It´s a pleasure to hear that you enjoyed your holiday with us! It is very nice of you to clarify the issues for other travellers here on tripadvisor! Guest´s feedback is very important for us and you are absolutely correct.

So thank you again and I wish you a wonderful day,

Eduard, QC Manager

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Reviewed April 30, 2014

My partner and i stayed at the Waldstein Hotel from the 24/04/14 to 28/04/14 it was well situated with the Castle overlooking it and a short walk from the Charles Bridge etc. We thought this hotel was lovely, yes compared to the standards in England it would not be a 5 star, but we found the staff very friendly and helpful. Our room was spotless , which incidentally was a Deluxe Apartment (chuffed much)!
We had separate toilet and shower room, kitchen area with a dining table and the Hotel left a bottle of local wine as a gift.
The breakfast was really good with fresh bread/rolls, hams, cheeses, yoghurts, fruit, cereal, coffee, juice etc etc , you were always greeted with a smile and a good morning (a genuine one too).
Our only word of caution would be keep an eye on the items in the fridge , we never touched any drinks as we went to a supermarket and bought our own, on check out they had that we had drunk some Coca Cola and Water. So whether the maid had thought that the empty bottles in the bin were from that fridge (even though the brands were totally different!), we told the lady on reception that we had had nothing and she apologised.
We would not hesitate to stay at this lovely Hotel again, Thank you Hotel Waldstein.

  • Stayed: April 2014, traveled as a couple
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Thank ballydush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVEHotels, Manager at Hotel Waldstein, responded to this reviewResponded May 5, 2014

Dear Madam,
it´s a delight to hear that you enjoyed your holiday in our beloved hotel and CIty! We really appreciate your review and rating. I am sorry about the mishap at checkout, thank you for your feedback. If you ever plan to return to our hotel, please remember that you can always contact our reception or reservation deptartment for the best specials!

Wishing you a lovely spring,

Eduard, QC Manager

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Reviewed February 28, 2014

Having just returned from a four night stay along with my husband and father, we have had a wonderful stay at this hotel. If you are looking for a hotel full of character and in a great location this is the place for you. The view we had from our apartment - yes an apartment room, was amazing - Prague castle, what more could you ask. The staff were very friendly and where we enjoyed our breakfast was just amazing! My father has never been abroad before and he's just celebrating his 80th birthday, this experience for him was just a delight. The location for being able to sight-see, the food, the people gave us a really lovely time. If you like to experience a Czech atmosphere coupled with a hotel full of history - plus its great value for money!

Room Tip: Apartment rooms have far more space.
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  • Stayed: February 2014, traveled with family
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Thank carolmunns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVEHotels, Manager at Hotel Waldstein, responded to this reviewResponded April 10, 2014

Dear Madam,
thank you for your kind words about our hotel, we really appreciate it! It´s a delight to see that you enjoyed the amazing atmosphere of our beautiful city and our original hotel. We are very keen on keeping the original mood of the area and building.Plus the marvelous views and garden!

Thank you again and I wish you a very nice day!

Eduard, QC Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014

My wife and I stayed for three nights. We cannot fault the Hotel or the helpful staff plus the facilities offered for the price we paid. .If you could not find anything on offer for the breakfast then you must be a very fussy eater. This was our first visit to Prague and we found the Waldstein delightful..Exchanging money was fine in reception the rate offered was only marginally lower than anywhere else eg hotel 26czk to the euro , best seen in Prague 27.3 czk . As for location ...!!! well 10 mins gets you to most of the best known tourist destinations. Charles Bridge etc. People who make ridiculous statements like " the double bed was made out of two single beds which made it difficult to sleep"???? has no bearing on the hotel at all. Get a life .

  • Stayed: February 2014, traveled as a couple
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2  Thank Vindiboy61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2014

It's is not really a hotel but more of an apartment thing, the rooms are scattered in a block. Our room was huge and bu the double bed was made out of two single beds which made it difficult to sleep. The breakfast buffet is not good enough, very limited choices. However, the staff are friendly and the location is great, very close to everything.

  • Stayed: February 2014, traveled as a couple
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Thank Janay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Waldstein

Address: Valdshtejnske namesti 19/6, Prague 118 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 1
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #118 of 646 Hotels in Prague
Price Range: $63 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Waldstein 4*
Number of rooms: 29
Official Description (provided by the hotel):
The romantic Hotel Waldstein is situated directly in the historical centre of Prague in the neighborhood of the Prague Castle, close to all places of interest and a metro station. Due to the preserved unique architectural elements, the building was included in the Czech National Immovable Heritage List. ... more   less 
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