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“Lovely apartment in Prague”
Review of Hotel U Prince

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Hotel U Prince
Ranked #116 of 649 Hotels in Prague
Certificate of Excellence
Stockton-on-Tees, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Lovely apartment in Prague”
Reviewed September 30, 2013

This is a beautiful apartment. The staff were excellent and so helpful. The only disappointments were the shabby and dingy entrance and staircase to the apartment. The 60 stairs up the the apartment were hard work and although there was an oven in the kitchen, there were no pans or equipment to use which made the oven redundant. I wanted to heat some milk but there were neither pans or a microwave. I would have expected there to be some token coffee and tea bags also. Fortunately I had my own

Room Tip: If you are not very fit don't go in an apartment as there is no lift and lots of stairs
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SPL186380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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972 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
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Burlingame, California
Level 5 Contributor
70 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 24, 2013

Friendly, great service, great location, spacious rooms, great breakfast buffet! It could not have been better. This is a place that has the potential to be a tourist trap (since it has a prime location directly on the Old Town Square) but it isn't!! They work hard at being reasonable, both in attitude and in price. Don't miss having a drink or a meal on the rooftop terrace, it is magical!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzannah1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Central, New Zealand
Level 4 Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 23, 2013

You could not find a hotel closer to the main square in the centre of old Prague (the astronomical clock is less than 100m away!!).

The rooms were spacious and the breakfast that was included in the tariff was excellent with good variety. The continental sausages are to die for.

If you go for breakfast before 8.30am, you will have the whole place to yourself.

The terrace restaurant was affordable and a great place to sit and enjoy the sights of the city and the sounds of the bustle in the square below.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K1W1couple12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 18, 2013

Absolutely First Rate Receptionists Helped Book Tours Service In Room Excellent. Breakfast Free With Room and Sumptious. Restaurant Both On Terrace and In Cellar Was Great. This Hotel Has it All! John Ansell North Carolina

Room Tip: Rooms In Back Quieter
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Audrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 5, 2013

We stayed in this Hotel from the 30/813 - 3/9/13 it was perfect, the staff very friendly and most helpful, the roof top restaurant was such good value and the food and service was great. Our room was very comfortable and spacious. I would stay there again !

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kolbach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sandpiperlily
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 29, 2013

We had specifically requested a quiet room with two twin beds, but were told when we checked in that we had been upgraded to a suite with a king bed right on the second floor overlooking the square (room 11). I was pretty concerned about street noise, which was quite loud at night from the boisterous crowds, clocks, church bells etc, but actually as soon as we closed the double windows and drapes I was amazed that I could barely hear a thing (and the air conditioning unit right above the bed provided extra white noise).

The room itself was gorgeous, with luxurious antique furniture, a sleeping loft, plenty of storage space, and a bathroom with a nice tub and hairdryer. I enjoyed the toiletry products provided and the cushy bath robes and slippers. They brought a rollaway twin bed which was actually decently comfortable.

The staff were very responsive. Some were more friendly / outgoing while others were more reserved, but I didn't experience any of the rudeness that a couple of other reviewers mention. All spoke excellent English, and the regulars at the front desk all recognized us by the second day. They even gave me a little take-away box with a sandwich and banana when I had to take a cab to the airport before breakfast started.

The only main disappointment was breakfast. Although the spread looked gorgeous, the details did not hold up to the level I'd experienced at similar hotels in Europe -- the pastries and assorted fruits were beautiful but not great, and if you're really into coffee you'll have to head around the corner to Ebel. I didn't have any of the made-to-order egg dishes, though, so I can't comment on that.

Room Tip: Room 11 has a sleeping loft, a couch and chair, large wardrobe, amazing views of the town square, an...
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  • Stayed August 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sandpiperlily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 28, 2013

I had heard some negative things about the service before I went but I loved the location so we went ahead anyway! We stayed in March and thought the hotel itself was great as were the views from the roof terrace. Our room was nice although our view consisted of the apartments opposite however - it was the perfect location for exploring and enjoying what Prague has to offer. Unfortunately, our trip was tarred by the shockingly poor service (should have listened before I booked!) I have read the hotel's replies to anyone who dares give their negative opinion of this hotel and it often seems to be filled with excuses so I look forward to their reply to mine(!!) but for me - service is incredibly important and they were extremely rude.

Reading through the majority of reviews of which have something negative to say about the U Prince, it often stems back to poor manners of the staff and managers and although I hope the team start taking these points in to consideration rather than once again claiming the customer is wrong - I feel this is a hopeless battle!

I wouldn't recommend anyone to stay here. Lastly, do pop up to the roof terrace for a drink and great views but don't eat - the food is not great and overpriced. Wonder down some of the back streets for some delicious and reasonably priced local food.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hannah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel U Prince

Property: Hotel U Prince
Address: Staromestske namesti 460/29, Prague 110 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#61 Romantic Hotel in Prague
#82 Family Hotel in Prague
#94 Business Hotel in Prague
#103 Luxury Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel U Prince 5*
Number of rooms: 24
Official Description (provided by the hotel):
Our hotel is located directly in the historic heart of Prague protected by UNESCO, on the venerable Old Town Square, where in times past both Czech and European history was played out.In the authentic environment of this painstakingly reconstructed building from the 12th century, we offer you accommodation in 15 spacious double rooms, 2 luxury apartments and 7 junior suites. All rooms are originally and stylishly equipped with antique furniture, and feature a bathroom, toilet, minibar, air-conditioning, color TV with satellite channels, telephone with direct connection and wi-fi internet connection. Perception and room service are at the disposal of our guests 24 hours a day. Covered parking is located approximately 300 m from the hotel.Our restaurant offers leading specialties from both Czech and international cuisine. You can sample them seated with our other guests, or in one of our intimate stylish salons. Our ground floor New York Cocktail Bar will surprise you with its broad selection of mixed drinks and in the basement Black Angel’s bar you can experience a pleasant atmosphere of the 1930s listening to the piano playing every night. Our outdoor garden offers you the unique experience of sitting right on Old Town Square, with a view of the Old Town Hall and its astronomical clock dating from the 14th century. Our elevator-accessible terrace offers you a unique combination of gustatory and sensory experiences, with a superb panoramic view opening out onto Old Prague. ... more   less 
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Also Known As:
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