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“Good Novotel”

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Novotel Praha Wenceslas Square
Ranked #206 of 649 Hotels in Prague
New Delhi, India
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good Novotel”
Reviewed June 22, 2013

Good Novotel and we spend there few Days and visitied Prague. Located in the Center and not far from the historic Old Town and also the Railway Station was not far. The Hotel is pretty new and we got there afriendly Service.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MauriceFerr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, June 26, 2013
Dear Guest,

Thank you for taking the time to share your experience at Novotel Wenceslas Square with the Tripadvisor community.

I am pleased to read that you found our location convenient and that you enjoyed the main attractions of the city which are just a stone’s throw away from the hotel.

Furthermore, I am delighted to see that you pointed out the friendliness of your team.

Thank you once again for recommending Novotel Wenceslas Square and looking forward to welcoming you back to our hotel soon.

Respectfully,
Eva Paskova
General Manager
Ibis - Novotel Praha Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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English first
Bhopal, India
2 reviews
Reviewed June 22, 2013

If you want to book this hotel just don't think twice and go ahead. Everything met my needs the room, bed, sleep quality, staff, swimming pool, gym with excellent breakfast. Except the air conditioning in my room 405 was not working and I informed the reception, no one came, next day after 24 hours I again complaint and they changed my room to 418 (where windows can be opened) after seeing the air conditioning was not working and I was sweating. I think the staff is over worked after seeing them, I don't blame them. It's a top quality hotel. Close your eyes and book it. I booked this hotel after reading reviews in trip advisor and I am a frequent traveller.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Silasnelson0312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, June 26, 2013
Dear Guest,

Thank you for taking the time to share your experience at Novotel Wenceslas Square with the Tripadvisor travellers.
I am happy to read that we managed to gain your trust towards the Novotel Wenceslas Square services and that we managed to reach to your expectations.
Furthermore, it gives me a real pleasure to hear that you have enjoyed all the facilities of the hotel and that your stay at Novotel was a pleasant one.

We are looking forward to welcoming you back.

Respectfully,
Eva Paskova
General Manager
Ibis-Novotel Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed June 19, 2013

This is a Nice hotel, all in all. Good bar, restaurant and fitness facilities, including a heated indoor pool, for the price. But it's a good ten minute walk to the square. The internet connection was average at best.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trace969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, June 22, 2013
Dear Guests,

Thank you for choosing our hotel during your recent stay in Prague and for taking the time to share your positive comments with the TripAdvisor travellers.

I am very glad to read that we gained your trust towards the services delivered by Novotel Wenceslas Square's team and that we managed to meet your expectations.

Indeed, our hotel’s bar, restaurant and swimming pool are just a few of the strong points that our hotel offers to its guests.
We took good note of your comment regarding the internet connection and we will focus on soloving it.

Looking forward to having you as our guest again in the near future.

Respectfully,
Eva Paskova
General Manager
Ibis - Novotel Praha Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leesburg, Georgia, United States
Level 5 Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 16, 2013 via mobile

This is an average hotel in Europe. There is nothing special that should make you spend the extra money for this hotel. I recommend finding most any hostel located in the city and pay a fair price. The Air Conditioning did not work and we lay sweating all night. The hotel has secured parking, underneath the hotel, but recommends that you remove everything from you car. This tells me that this is not secure and that hotel staff do not monitor the parking. The location around Wenceslas Square has many less expensive offerings.

Stayed June 2013
Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, June 18, 2013
Dear Guest,

Thank you for choosing our hotel during your recent stay in Prague and for taking the time to share your feedback with the TripAdvisor travellers.

I am sorry to read that we did not meet your entire expectations and I apologize for this. Exceeding our guests’ satisfaction is what we strive for and I can assure you that your comments have been taken into consideration and proper solutions will be implemented.

We would be more than glad to have the chance to hosting you again during your next trip to Prague.

Respecfully,

Eva Paskova
General Manager
Ibis-Novotel Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level 5 Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 14, 2013

A very nice hotel to stay in. Great food, fantastic staff (especially 2 young male evening waiters). Rooms were great (seperate toilet).
Very nice sit out areas for dining available.
Very convenient to metro, hop on and hop off bus and trams.
Knowledgable reception staff.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Maggisd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, June 18, 2013
Dear Guests,

Thank you for choosing our hotel during your recent stay in Prague and for taking the time to share your positive comments with the TripAdvisor travellers.

I am very glad to read that we gained your trust towards the services delivered by Novotel Wenceslas Square's team and that we managed to meet your entire expectations.

Indeed, our hotel’s central location, very close to the main city’s attractions and the friendliness of our team are just a few of the strong points that our hotel offers to its guests.

Looking forward to having you as our guest again in the near future.

Respectfully,
Eva Paskova
General Manager
Ibis - Novotel Praha Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rishon Le-Ziyyon
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 13, 2013

That's a very nice hotel, good location, clean & quiet, and a very good breakfast.
The air-conditioning didn't work till I ask for it, and it wasn't only in my case, but more like a general policy to reduce costs. The staff at the reception was very helpfull.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank auefrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, June 14, 2013
Dear Guest,

Thank you for taking the time to share your experience at Novotel Wenceslas Square in Prague with the Tripadvisor community.

It gives me a great pleasure to read that we managed to reach up to your expectations. indeed the variety of our breakfast buffet, the central location of the hotel, the cleanliness of the rooms and the professionalism of our team are only a few of the strong points that Novotel is offering to its guests.
I took good note of your feedback regarding the air conditioning in the rooms, and our Technical team will definitely take the necessary actions.

I am looking forward to welcoming you back to Novotel Wenceslas Square on your nest trip to Prague.

Respectfully,
Eva Paskova
General Manager
Ibis-Novotel Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 10, 2013

A very good hotel. Located a short walk to the main shopping strip this hotel boasts some very good facilities. Excellent Wifi coverage, fitness centre and dinning area all make for an enjoyable stay. The air conditioning system in our room was not working very well, thankfully it was not hot during our stay. The room was neat on arrival but we did identify some small, insignificant cleanliness issues.. Staff are friendly and helpful. Enjoy your stay!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian1311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvaPaskova, General Manager at Novotel Praha Wenceslas Square, responded to this review, June 12, 2013
Dear Guest,

Thank you for choosing our hotel during your recent stay in Prague and for taking the time to share your positive comments with the TripAdvisor travellers.

I am very glad to read that we gained your trust towards the services delivered by Novotel Wenceslas Square's team and that we managed to meet your entire expectations.

Indeed, our hotel’s central location, very close to the main city’s attractions, the free Wi-Fi Internet available in the entire hotel, the sauna and the swimming pool, and the relaxing dining area are just a few of the strong points that our hotel offers to its guests.

We took good note of your comment regarding the room cleanliness and your feedback has been presented to our Housekeeping manager for her perusal.

Looking forward to having you as our guest again in the near future.

Respectfully,
Eva Paskova
General Manager
Ibis - Novotel Praha Wenceslas Square
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Praha Wenceslas Square

Property: Novotel Praha Wenceslas Square
Address: Katerinska 1476/38, Prague 120 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Praha 2
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#103 Business Hotel in Prague
#143 Family Hotel in Prague
#171 Luxury Hotel in Prague
#188 Romantic Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Praha Wenceslas Square 4*
Number of rooms: 146
Official Description (provided by the hotel):
Located in the historical part of Prague, only 5 minutes walk from the famous Wenceslas Square and National Museum the hotel offers a perfect place for both leisure and business stays. High speed Wi-Fi enables you to stay in touch with your family and friends. After your long day, enjoy the bar and restaurant with international & local cuisine, relax and unwind in the fitness center, indoor swimming pool and sauna. Onsite parking available (fees apply). ... more   less 
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Also Known As:
Novotel Hotel Prague
Novotel Prague
Prague Novotel

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