Our visit to prague this September was spoilt thanks to the cunning and cheating behaviour of this hotel. We had booked this hotel through Thomas Cook based on their recommendation . On reaching the hotel we were informed that the hotel rooms which we were alloted had been damaged and they would be shifting us to their new hotel ROYAL GALLERIE nearby which according to them is a new 4 star property. After some protest we finally agreed as the receptionist showed good photos of the hotel and their rooms ... Fake as it was
On reaching the hotel we were disappointed as the hotel was far from the city center and the rooms were shabby smelly and extremely small . We protested with the receptionist but she was rude and unhelpful she did not even let us talk to the manager . Having no choice we had to stay at this dingy hotel and the memories of this beautiful city will be soured for ever .. Would never recommend this hotel merkur or royal gallerie to anybody
- Official Description (provided by the hotel):
- Hotel with cafe, bar & restaurant is located in the city centre; within walking distance of historical sights. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Priceline, Hotels.com, Cheap Tickets and HotelQuickly so you can book your Hotel Merkur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Merkur Hotel Prague