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“Nothing special!”
Review of Hotel Mala Strana

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Hotel Mala Strana
Ranked #224 of 649 Hotels in Prague
Certificate of Excellence
Aracaju, SE
Level Contributor
61 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Nothing special!”
Reviewed October 30, 2012

Well, a standard hotel. Somethings must be noticed for those who intend to go there. The hotel is pretty old. I hate cigarettes and the first thing I smelled when in the bedroom was cigarettes. Hate it! The room itself is not bad, but old with curtains claiming for a renovation. It's quite spacious, with a whole kitchen inside, good bathroom. Location is good too, with lots of restaurant around the corner and a walking distance from Charles Bridge. Wifi does not work inside the bedroom and we had to go to the reception to get wifi signal. A honest breakfast, as I said, a common place to stay.

Room Tip: Room 101 does not have wifi.
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GULIVER2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Mala Strana, responded to this review, December 3, 2012
Dear Valued Guests,
thank you for your comments and considerations.
In fact, the Hotel Residence Mala Strana still have two floors smoking. I am very sorry if your request of having a non smoking room was not accomplished and I will make sure it will not happen in the future. We are slowly trying to have all our hotels no smoking and create some small designed smoking areas.
Hotel Residence Mala Strana is idealm for families and traveller looking for an excellent location and services of a 3 star hotel in the setting of an historical building. We thank you about the idea of renovation, we are coinstantly improving and renovating the hotel in order to offer a higher and higher service and quality to our guests.
We hope to have the chance to welcome you soon in Prague and in our Hotel.
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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588 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
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English first
Vaasa, Finland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2012

Great price. Great location. The rooms were comfortable and the personnell friendly and helpful. What more could one want. Special thanks to Tynka and Victor in the reception, will definately come visit again if we're in town ;)

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Mala Strana, responded to this review, August 8, 2012
Dear Valued Treaveler,
what an excellent review! Thank you so much first of all for choosing our cosy Hotel Residence Mala Strana!
We are very happy you appreciated it all and it is even more rewarding for us to read that our staff can make such a difference in our guests stay. I am very happy to forward Tynka and Viktor your wonderful words and I am sure they will be very grateful.
All the Staff of Hotel Residence Mala Strana looks forward to welcoming you back for another pleasant stay in the future.
Do not hesitate to contact us for any inquiry or information.
Best regards from sunny Prague
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allen, Texas
Level Contributor
67 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 27, 2012

The hotel certainly shows it's age and is well worn. It had a very good breakfast buffet included with the room. We stayed on the second floor and on the first night were approached by some other occupants of the rooms there and asked if had any problems with our room as their room had been broken into the night before and they were robbed. We did not have a problem but put everything in our safe that we could. We had a laptop that would not fit and the front desk said they did not have any secure storage so we just hid it in the room as best we could and kept our fingers crossed. It was a little unsettling to hear the first night but as I said we did not have a problem. I think I would look at alternatives next time I go to Prague that are not quite as worn but may find it hard to get as good a price.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TXWayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Mala Strana, responded to this review, July 30, 2012
Dear Valued Traveler,
thank you for sharing your feedback on Tripadvisor.
We thank you for the observations and comments. We are sorry if you had a not positive impression about the security of the hotel but we guarantee you that it was our first case and we are already taking all precautions to avoid this happening again. We have been following the case and gave guests all the necessary assistance. We have 24 hour reception and each room have safe deposit box - not suitable for laptop - for values, money and jewels.
Thank you for appreciating the breakfast buffet and the good money value of the hotel.
For your future stay we can invite you to check the offer of our Hotel Chain and consider one of our other hotels in the city.
We truly hope to welcome you back to Prague soon!
Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham UK
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed July 24, 2012 via mobile

We were put in this hotel as when we arrived at our planned hotel there had been a leak and we were unable to stay. We had no choice as it was a pre paid arrangement. We are in Prague for our wedding and were dismayed at the prospect of staying here for the build up to our wedding. The room was dark and old and smelt mouldy as soon as we opened the door. The culprit was a big mouldy stain on the bathroom ceiling. The decor had seen better days, holes in the carpet and thick dust on the window sills. This is a non smoking hotel as far as I am aware but the room had definitely been smoked in and the coridoor was full of it from the room next door. We arrived late and for the sake of being stressed enough already I said I would give it one night. Wish I hadn't as I woke up several times in the night, once with some kind of fight going on outside (windows had to be open as no air con and very hot here. ) secondly because the bed was like sleeping on a board and my back was hurting. There and then I decided we were checking out.

There are some positives, the reception staff are charming and friendly. The location is very good. 2 minutes walk to cafe savoy / Kampa park. 10 mins through the park to lesser town and Charles bridge. Good selection of local cafes and eateries. If we weren't in a situation where we have to be in the room so much sorting the wedding I could have coped due to the excellent location but as I had to sit making favours all day we have checked into our fave place in Prague a day early. I suppose you get what you pay for but we ended up paying a 5 star for an extra night as I just can't bare mould and smelly surroundings. I find budget travel a chore, it is the problem of the tour company not the hotel really as when you pay 5 star you don't expect to be put somewhere like mala strana for 2 nights, leak or no leak in the original place.

Stayed July 2012, traveled as a couple
Helpful?
Thank Japanista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Mala Strana, responded to this review, July 27, 2012
Dear Valued Traveler,
we are sorry you had this disadventure with your accommodation in Prague on such an occasion.
It is a very unpleasant situation and it is definitely a mistake from the trip organization or travel agency.
Hotel Residence Mala Strana is not a 5 five star hotel, but a 3 star hotel with all the features belonging to its category with the extra values of the excellent position and family atmosphere.
We thank you anyway for giving us your opinion and contribution.
Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 16, 2012

The hotel is in a good location. If you are travelling from Praha hln (the main station), don't get a taxi. I intended to get one, before we got in, told the driver where we were staying, he said "35 euro", I started walking, he said, "25". I said, "we'll get a Tram". We caught the number 9 tram towards Sidliste Repy and got off at Ujezd, which is the 1st stop after the river. Then, walk to the end of the street, turn left, and it's the 2nd left. Get the tram going left from the station. It is a 10 min trip. There are many tram lines that are near the hotel, and will take you to Charles Bridge, Prague Castle, Wenceslas Square etc.
The rooms are a good size, and clean. The breakfast is good, with scrambled eggs and either sausages or bacon. The coffee is percolated.
I would recommend this hotel.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DGFlick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Mala Strana, responded to this review, July 20, 2012
Dear Valued Traveler,
thank you for sharing your experience in Hotel Residence Mala Strana with the community of Tripadvisor, we are sure your feedbacks will be helpful for future travelers to make their choice for a nice, quiet and budget accommodation in beautiful Prague.
Thank you for giving the advice for the trip from the Main Railway Station to the Hotel, the tram is a very fast and convenient choice to reach the Hotel Residence Mala Strana, we just suggest to buy and punch the ticket because controls are pretty stricts in all means of transport in Prague.
We hope to welcome you back soon and in case of inquiries or request of information for your next stay we kindly invite you to contact us directly.
Best regards from sunny and warm Prague,
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Newton, Massachusetts
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 13, 2012

The room was pretty cheap, great location - quiet street but just minutes away from old town.
Given the prices in Prague, I guess it's possible to find something a bit better.

The room had a small kitchenette which was neat, but there was almost nothing there besides a couple of plates and a coffee cup. I loved a huge windows that open up.
The room was a bit dusty, but neat. However the bathroom had a bad smell. Even though it seemed clean, the smell of urine was always present in the bathroom ...
Room's minibar was RIDICULOUSLY overprices ... good thing there was a convenience store right across the street.

Breakfast selection was pretty good, however it is served in a basement ... not a very cheery place to start your morning. Especially with a huge sign saying that you cannot take away any food with you ...

Front desk staff - there was one guy who was very knowledgeable and friendly. A girl that worked during the day didn't speak English very well, so it was difficult to communicate with her.

it does have free WiFi, but it barely works in the room (we stayed on the 3rd floor).
It works fine in the lobby and in the breakfast room in the basement.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Murashka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elena_Sartori, Public Relations Manager at Hotel Mala Strana, responded to this review, July 20, 2012
Dear Valued Traveler,
thank you for choosing our Hotel Residence Mala Strana and for posting you essetial contribution to Tripadvisor.
We are happy you shared with us both positive and less positive aspects of your stay, we will forward your observations to the Hotel Management in order to take any possible actions to improve our services.
I would like to inform you and any other future travelers staying in our Hotel that kitchen equipment can be requested at the front desk and our staff will provide you with it. Wi-Fi is working all over the property and it has been tested different times, we will check it with our IT department anyway in order to guarantee a good connection.
Thank you again for your considerations and we hope to see you again in the near future. Do not hesitate to contact us for any further information or inquiry.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zhuhai, China
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 6, 2012

We stayed here for 4 nights. Overall, we were happy with the hotel. The response to an initial query was very fast, and friendly, and our welcome was equaly friendly. The hotel is in a back street, and would normally be quiet I think, but Prague was having a heat wave, and with no aircon or fan, we slept with the windows wide open, and so heard the trams rattle past the end of the street until late, and the work men outside very early. The rooms were a good size, with a very handy kitchenette. There is a small supermarket close by, and the tram stop is only a very short walk. Buy tram tickets at the 'tabac' across the street from the tram stop (24 crowns). The 9 tram takes you into Wencelas Square, and the 22 to Charles Bridge. My one complaint was a 'tired' mattress that was ready for replacement.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cazali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Public Relations Manager at Hotel Mala Strana, responded to this review, July 10, 2012
Dear Valued Traveler,
thank you for you kind review.
We are happy you had a positive experience of our cosy Hotel Residence Mala Strana.
We hope you could consider it again on your future next trip to beautiful Prague and we invite you to contact us directly for any additional information or inquiry.
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Mala Strana

Property: Hotel Mala Strana
Address: Melnicka 580/9, Prague 150 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Mala Strana (Little Quarter) , Praha 5
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
Ranked #224 of 649 Hotels in Prague
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Mala Strana 3*
Number of rooms: 17
Official Description (provided by the hotel):
The Hotel Residence Mala Strana*** is situated in a beautiful location just few steps from Charles Bridge, Prague Castle, Petřín gardens and the Infant Jesus Church and the other historical landmarks. Hotel Residence Mala Strana*** offers 35 apartments for 2, 3 or 4 people. The apartments are fully furnished and equipped with satellite TV, telephone, minibar, safe deposit box, bathrooms with bathtub and hairdryer. Some of the apartments have also a kitchenette. ... more   less 
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Also Known As:
Residence Mala Strana Prague
Residence Mala Strana Hotel

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