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“Great hotel !”
Review of K+K Hotel Fenix

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K+K Hotel Fenix
Ranked #145 of 649 Hotels in Prague
Certificate of Excellence
St Helens, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel !”
Reviewed February 9, 2014

What a lovely hotel this is ! From the arranged transfer to the hotel from the airport right up to leaving to go back to the airport we had a faultless, lovely stay here. The staff were always courteous and the girl on reception couldn't do enough for us (9 girls on a birthday weekend) even though at times I'm sure we drove her mad, I have to say her English was very good. I am unable to rate the spa and pool as we didn't use them.
We stayed 3 to a room and the room was still spacious, the 3rd bed was a good size and much bigger than a standard single bed.the room was lovely and warm and very quiet. Breakfast , which was included, was excellent. There was lots of choice and food was constantly replenished and it really set you up for a days sightseeing. Although this hotel is next to a strip club and in the so called red light district none of us felt intimidated and nobody approached us, we also saw no gangs of lads on stag do's even though the flight out was full of them.
Bring some good comfy walking shoes and enjoy the sights !

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M155JRJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,666 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (206)
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English first
Edinburgh, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 8, 2014

we spent a long weekend between xmas and new year. The hotel measured up well to all previous reviews. Staff were very friendly and helpful.
The hotel was clean and modern, our room although small had everything you would need for a long weekend and was clean.
we enjoyed in particular the breakfast buffet, which was abundant to say the least.
it would also be advisable to have a drink of sekt with your breakfast.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank mugen338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West London
Level Contributor
53 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 6, 2014 via mobile

A great hotel in a good central location. Staff were all very friendly and superb quick and polite check in on arrival. They serve a great breakfast with a wide menu choice, the only negative is they did not have fried eggs. Hotel room was very comfortable and most importantly quiet. Bed was very comfortable and the room was lovely and warm knowing it was minus 3 outside! Yes the hotel is in the red light area, but don let that put you off. If you wan a good quality hotel with good friendly service this is he hotel for you. I would most certainly stay in this hotel again when visiting Prague .

Stayed February 2014, traveled with friends
Helpful?
1 Thank andycap1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
169 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed January 29, 2014

Although this hotel is located on the same street as some "red light" offerings, which other reviewers were "upset" about, this hotel is far from being anything "red light" and is actually off to the side of it all, without any feel of that activity.

The staff at this hotel were all very friendly and helpful, with good english and willingness to help out.

The room itself was ok, though typical of europe in that it was a little dated in feel. The bed was very comfortable and the room had full blackout curtains. The only complaint from the room was that i was unfortunate to have a dodgy AC controller that was unpredictable for me on the final evening there.

The hotel is located exceptionally close to all of the great viewing and has very good access in and out of the facility. I'd hate to have stayed in the "old town" area after walking through there and seeing how difficult access is in general, other than on foot.

I had a proper professional massage there that was well organized and worthwhile. If you want a happy ending massage, go down the road.

As a quick note on the "red light" area, i was a solo traveler and at no point felt unsafe, threatened or pushed into going into any of those venues, in fact the bouncers outside these places came across as quite respectful and non-pushy compared to other parts of the world where you'd clearly want to avoid that type of area.

Would i stay here again if ever in prague again... absolutely, it was good value for money.

  • Stayed July 2013, traveled solo
    • Value
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Helpful?
2 Thank Matt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 21, 2014

My trip was a mixture of business and pleasure and K+K Fenix was perfect for both. they had all of those little things that make a big difference like free wifi and tea and coffee making facilities in the room - I cant face breakfast rooms without a cup of tea first! But the also had those big important things that make or break a stay. Friendly, efficient and helpful staff, a great location, a reasonable breakfast (like most of Prague there is a shortage of fruit and veg everywhere!) and comfortable rooms. I sent off season so for me, £58/night for the room including breakfast for both of us represented real value for money. If I visit Prague again I would probably stay here again.

Room Tip: We were right on the front on the 5th floor and weren't disturbed by the clubs nearby. But if y...
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 20, 2014

Everything about this hotel was really good. Very helpful and friendly staff. Comfortable and well equipped . Excellent choice at breakfast. Would recommend this hotel. Really good location for Wencelas Square. Would use again without hesitation.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dorothy4449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plzen
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 9, 2014

I slept in this friendly comfortable hotel 110 times in last 4 years. Every time I recieved professional high level service from friendly and helpfull stuff. Comfortable rooms, nice breakfast, safe parking and lobby, wifi for free everywhere, smiling people from the reception to the housekeeping.

Room Tip: Rooms situated to attrium and really quite
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jiri T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, January 13, 2014
Dear Mr. Jiri T.

Thank you for your loyalty towards K+K Hotel Fenix and sharing such a positive review with the Trip Advisor community.

It is rewarding to read compliments about our staff as we focus on training our staff to be professional, attentive and try always to accommodate all of our guests`s needs. Your compliments will help them to stay motivated and keeping to provide the best customer care.

Dear Mr. Jiri T, we are sincerely honored to receive such a fantastic comment from you, our valued and repeated guest. Anytime travelling to Prague we will be more than happy to welcome you in our hotel again.

With warm regards from Prague

Marie Zlesáková
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about K+K Hotel Fenix

Property: K+K Hotel Fenix
Address: Ve Smechkach 596/30, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Prague
#68 Romantic Hotel in Prague
#72 Family Hotel in Prague
#123 Luxury Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — K+K Hotel Fenix 4*
Number of rooms: 128
Official Description (provided by the hotel):
This first class hotel, a remarkable architectural landmark, enjoys an excellent location in an upcoming lively area, just a few steps from lively Wenceslas Square, the "Golden City's" centre with all its wonderful sights, museums, shops and restaurants. As all K+K Hotels, it offers state-of-the-art amenities, elegantly furbished guest-rooms and combines contemporary interior design and the best of traditional hospitality. Free Wi-Fi in all guest rooms and public areas. Free access to the hotel's Business Lounge (PCs, printer and international newspapers). Free access to the Wellness Area with gym and sauna. Complimentary coffee and tea making facilities in the rooms. Complimentary downloads of over 3.000 International newspapers. ... more   less 
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Also Known As:
k Hotel Fenix
k Hotel Prague

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