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“Clean, convenient location” 4 of 5 bubbles
Review of K+K Hotel Fenix

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K+K Hotel Fenix
Ranked #134 of 670 Hotels in Prague
Certificate of Excellence
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Clean, convenient location”
4 of 5 bubbles Reviewed December 24, 2013 via mobile

Great hotel. Similar to a full service Hilton. Reception staff were welcoming. Rooms were modern and clean. We stayed in 425 from Dec11-14 and our housekeeper was superb. She made up an infant cot that had been requested but not preplaced for arrival, was friendly, and even came back about 30 minutes later with a little rubber duck! Her name started with a J and I'm sorry i don't remember her name as she should be recognized but your hotel records will tell. Thank you in advance for doing so.
Breakfast was superb...even with champagne. Selection of hot and cold items, meats, cheeses, fresh coffee, large selection of teas, veg, fruit, juice, breads....just wonderful. There was also a little table in the lobby for to-go coffee! Close to Wenceslas Square and you can walk to the main train station (if you dont have a lot of bags) and Old Town Square.
Adult entertainment venues are next door and you pass a few walking to the square.
Hotel and room were clean. Nice bath amenities. Would stay again.

  • Stayed December 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank girlygirl77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,594 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (199)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 24, 2013

Excellent hotel - could not fault in any way. The location is perfect for seeing the inner Prague precincts. The rooms, while a little small (a traditional European trait) were beautifully clean and quiet. The extra bed for our son (tall 16 yr old) was a great size. Breakfast was great and certainly had a large selection for large appetites.!! A feature not often found in other European hotels was the free wifi - great !
I would have no hesitation in a) returning to this hotel and b) using other K & K hotels in the chain. Well done everyone !!

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ausjas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumbria
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 22, 2013

Clean, comfortable and welcoming hotel in an excellent location to explore Prague on foot. Can only echo the favourable reviews already on this site. Enjoyed the relaxed feel of this hotel, one thing unusual was the glitch free wifi everywhere in the hotel. Not a hotel with views, this wasn't an issue as we were out exploring the city from dawn till well past dusk!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aitch11Cumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 19, 2013

Stayed at this hotel 14th - 17th December. Location is perfect.
All I can say is 100% satisfied, Amazing comfy bed, lovely room good shower, very very clean and very friendly staff. From now on I will be looking to stay at other K&K hotels in future trips to Europe.

  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PipSmith2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, December 20, 2013
Dear Mr. PipSmith 2013

Thank you for your review and further recommendation to other travellers.

We were honoured to welcome you in our hotel and most importantly that we have made your stay memorable until today. I am also thrilled to read that you have enjoyed the comfort and services in the hotel and especially our quality customer services. Your kind feedback is a wonderful encouragement to our team.

We are already looking forward to welcome you as a guest in any of our K+K Hotels again.

My very best wishes from Prague

Marie Zlesakova
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 18, 2013

Stayed here recently on a surprise weekend away to Prague & was very pleasantly surprised. Most staff were very friendly & welcoming and all requests fulfilled eagerly. The only real exception I would say is the breakfast Room where there seemed too few staff to cope with the numbers attending. We only eat breakfast and it was pleasant with a good selection. We had asked for a quite room and we'd been allocated this in advance - the only downside is the quiet rooms seem to be much smaller in Geralda due to where they are located in the hotel. The room was quite small but more than adequate none the less and very clean. Some other reviewers have commented on the "cabaret" clubs next door & opposite and it is a bit disconcerting when you first arrive however we were not bothered by anyone. Going back to our smaller room, the larger rooms are located adjacent to the club and judging by the music coming through the walls in the hotel bar late at night, I wouldn't like to be close to it. The hotel also has it's own taxi/chauffeur drive and having arranged this in advance were delighted to find the driver eagerly waiting for us at the airport - it's actually cheaper than a standard taxi so well worth doing. We also arranged for return to the airport and I would recommend arranging this early in your stay as they were very busy on the Sunday. Overall we really enjoyed our stay here & would return but wouldn't do so if we were bring the family due to the clubs. Special thanks to Dusan in the bar who really looked after us...

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jande1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, December 20, 2013
Dear Pty Jande 1995

Thank you very much for taking your time and sharing your experience with the Trip Advisor community.

Your enthusiastic comments are without any doubt the best reward for us and I can assure you that all your comments I will with pleasure share with the rest of our team, esecially to Dusan.

Anytime travelling to Prague, we will be more than happy to welcome you in our hotel again.

Best regards from Prague

Marie Zlesakova
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed December 16, 2013

I'd read some mixed reviews about the hotel, but overall I was very pleased with my stay. The location is quite convenient, although (as other have mentioned) there are some "clubs" on the road from the square to the hotel. I never felt unsafe or saw anything dangerous going on, however, so it was not an issue. The rooms were well-appointed and the amenities good. Internet/WIFI signal was very strong and fast.

The breakfast was pretty good...but one problem...they SAY that breakfast goes until 11am (I think), but starting over an hour ahead of the end time they start to break down the tables and stop refilling the food. It wouldn't have been a problem except if you PLAN to have an hour to eat and instead find yourself without the hot food you would have liked. They could have just been upfront--we stop refilling the food at 9:30/10am, but the dining room remains open until 11. (I stayed several days, so this wasn't just a one-day incident). Not a big deal, we just went down for breakfast earlier.

Stayed December 2013, traveled with friends
Helpful?
Thank gillyflower_dc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newquay, United Kingdom
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 bubbles Reviewed December 10, 2013

Stayed at this hotel 5-9 December 2013 and had a very enjoyable stay. Flew with easy jet from Bristol with no problems. We had arranged transport via Prague Airport Transfers at 550 czk each way and was met by a chap who whisked us off to the waiting car and straight to our hotel about 20 mins. Check in was very smooth with very friendly reception staff. We were allocated room 414 which was very spacious, clean, with a lovely big bed and also a Samsung Tablet with free WiFI which you have free use of, something which we were unaware of when booking but we used alot (Thank you K & K Fenix) The room had tea/coffee making facilites and also a full bar if you wanted it (we didnt use it). Breakfast was amazing plenty of choice from cold meat, cheeses, cooked eg: scrambled egg, bacon mushrooms sausages tomato. Also boiled eggs, fruit, cakes, toast jam etc. If you cant find something to fill up on then you are very picky!
The location was ideal, near the top of Wenseslas square in a little side street, so everything within walking distance. Yes you are next to and also opposite 'gentlemans clubs' as mentioned before but again this did not cause us any problem we were never approached on leaving or returning to the hotel there is nothing that can offend anyone so dont let it put you off staying at this fab hotel. We went on The Ultmate Prague Experience which we booked from a little shop in the precinct next to the hotel this is a very good way to see all the main attractions with a guide whos speaks very good english and a good knowledge of Pragues history, well worth it. Thank you again K & K Fenix we would definitley use your hotel again if we return to Prague and would stay in any of the K & K hotels in other countries.
There are christmas markets in Wenceslas square but a lot more in Old town square. On our walk about we found other stalls in other side streets
Anything else you would like to know please feel free to ask.

Room Tip: quiet away from road
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank lyn14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about K+K Hotel Fenix

Property: K+K Hotel Fenix
Address: Ve Smechkach 596/30, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Prague
#68 Romantic Hotel in Prague
#72 Family Hotel in Prague
#115 Luxury Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — K+K Hotel Fenix 4*
Number of rooms: 128
Official Description (provided by the hotel):
This first class hotel, a remarkable architectural landmark, enjoys an excellent location in an upcoming lively area, just a few steps from lively Wenceslas Square, the "Golden City's" centre with all its wonderful sights, museums, shops and restaurants. As all K+K Hotels, it offers state-of-the-art amenities, elegantly furbished guest-rooms and combines contemporary interior design and the best of traditional hospitality. Free Wi-Fi in all guest rooms and public areas. Free access to the hotel's Business Lounge (PCs, printer and international newspapers). Free access to the Wellness Area with gym and sauna. Complimentary coffee and tea making facilities in the rooms. Complimentary downloads of over 3.000 International newspapers. ... more   less 
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Also Known As:
k Hotel Fenix
k Hotel Prague

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