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“Short stay in October 2013”
Review of K+K Hotel Fenix

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K+K Hotel Fenix
Ranked #152 of 649 Hotels in Prague
Certificate of Excellence
uk
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Short stay in October 2013”
Reviewed October 21, 2013

A Great Hotel one of the best we have stayed at and we have stayed at many all over the world.
The staff were so polite and helpful,especially the front desk,in particular Gabriella who was so kind.the bottle of champaign for my wife's Birthday was so nice and unexpected.
We would stay at this hotel again with no hesitation.the room we had was so quite and was not effected by the clubs in the street.

Room Tip: Book the executive room.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank omega219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,703 reviews from our community

Traveler rating
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    649
    128
    40
    18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (207)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
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  • Any
English first
Newcastle Upon Tyne, England, United Kingdom
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 18, 2013

We stayed here for 3 days from 19-22nd September 2013. This hotel is centrally located, just off Wenceslas Square and a short walk from the Old Town Square and astronomical clock. Rooms are compact, but well-equipped and clean. Breakfast is self-service and provides a wide range of choice, from hot food to a cold buffet and cereal, yoghurt and fruit. Staff on reception are efficient and helpful. I would recommend this hotel for anyone wanting a short city break.

Room Tip: Rooms on higher floors are quieter.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, October 23, 2013
Dear Mrs. Sue

Thank you for sharing your comment about your recent stay in our K+K Hotel Fenix and futher recommendation to the other travellers. .

Your enthusiastic comments are without any doubt the best reward for us and I can assure you that all your comments I will with pleasure share with the rest of our team..

I am delighted to hear you have enjoyed your stay with us, and I am sincerely looking forward to welcoming you back in the future.

Best regards from Prague

Marie Zlesakova
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tehran, Iran
Level 5 Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 13, 2013

If you want to walk and find everything in City , but it is not good for visit with family because of some club and bars near to hotel.it is one of the best hotel.Even it is very good for business purposes.

But you should have a special attention to exchange office near to hotel and the main street near to it.It is very strange city that I have never seen in Europe if you want to change the money. You will lost a lot of money if you don't care about this real.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank khoeiny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, October 23, 2013
Dear Mr. Khoejny

I am pleased to read about your good memories from Prague, despite the experience with the money exchange. Therefore we recommend our guest to exchange the foreign currency at the bank.

Thank you for your review and we hope to welcome you again during your next business trip to Prague

Marie Zlesakova
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Level 4 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 12, 2013

Very well located close to Wenceslas Square. Within walking distance of many major attractions, including Charles Bridge.
When checking in we were given room 110, which was very noisy, not only music from the nightclub nearby but also a non stop humming from some kind of engine. Next morning our request to change rooms was promptly dealt with. We were moved to room 222 that was much quieter. As the AC was turned off the room was a bit too warm. Good breakfast, but the windowless breakfast room is a bit stuffy.

Room Tip: Avoid room 110. Very noisy.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claudiinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, October 15, 2013
Dear Mrs. Claudinha

Thank you for taking your time and sharing your review with the Trip Advisor community.

I am glad to read, that your complaint was handled promptly and you had finally a pleasant stay with us.

We hope to get another chance to welcome you in any of our K+K Hotels in the near future again.

With best regards from Prague

Marie Zlesakova
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shillelagh, Ireland
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 11, 2013

Just back from a 2 night stay in the k&k fenix. Excellent hotel, Excellent location, Excellent staff, I had a room on the 5th floor was nice and warm all the time, the breakfast was great, the staff were great i love prague but it rained a lot. I would recommend this hotel for anyone wanting to visit prague. I recommend their taxi service back to the airport also.

Room Tip: I think all rooms here would be quiet as its on a side street
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, October 15, 2013
Dear Liam D.

Thank you for choosing our hotel during your stay in Prague and for sharing such a generous review with the Trip Advisor community.

It is rewarding to read compliments about our hotel being excelent with excelent staff. With pleasure I will share your nice words with them. It will without doubt help them to stay motivated and keeping to provide the best customer care.

I sincerely hope to have the opportunity to welcome you back to.

With best regards from Prague

Marie Zlesakova
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level 2 Contributor
5 reviews
Reviewed October 4, 2013

This hotel has a great location to the many sights for the tourists. The breakfast, clean rooms, helpful and friendly staff all gave us a great first holiday in Prague. They even provided us with a breakfast to go on our departure at 3:45am. to the airport. We will definitely recommend this hotel to friends and others who are travelling to Prague.

Room Tip: Great location to many sights!
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loonranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, October 15, 2013
Dear Guests,

Let me thank you for sharing a positive comment about your recent stay a tour K+K Hotel Fenix.

I am very delighted to hear that you have spent such a memorable time at our hotel, especially I was pleased to find out that the cleanness of the rooms, the brekfast and the warm service of our team totally satisfied and convinced you.

We are always trying to make our guest to feel lke at home.

With best regards from Prague

Marie Zlesakova
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 30, 2013 via mobile

It's ideally located just a mins walk from Wenceslas square. The old town square that houses the astronomical clock is a 10 min walk from the hotel. Lots of shopping and great nightlife all within walking distance. The hotel had a great breakfast buffet and the best part was it was on till noon on the weekend which is when we stayed there.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Riva B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about K+K Hotel Fenix

Property: K+K Hotel Fenix
Address: Ve Smechkach 596/30, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Prague
#68 Romantic Hotel in Prague
#72 Family Hotel in Prague
#131 Luxury Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — K+K Hotel Fenix 4*
Number of rooms: 128
Official Description (provided by the hotel):
This first class hotel, a remarkable architectural landmark, enjoys an excellent location in an upcoming lively area, just a few steps from lively Wenceslas Square, the "Golden City's" centre with all its wonderful sights, museums, shops and restaurants. As all K+K Hotels, it offers state-of-the-art amenities, elegantly furbished guest-rooms and combines contemporary interior design and the best of traditional hospitality. Free Wi-Fi in all guest rooms and public areas. Free access to the hotel's Business Lounge (PCs, printer and international newspapers). Free access to the Wellness Area with gym and sauna. Complimentary coffee and tea making facilities in the rooms. Complimentary downloads of over 3.000 International newspapers. ... more   less 
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Also Known As:
k Hotel Fenix
k Hotel Prague

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