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“It is suitable hotel for Business and lesure but not for family” 4 of 5 bubbles
Review of K+K Hotel Fenix

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K+K Hotel Fenix
Ranked #133 of 670 Hotels in Prague
Certificate of Excellence
Tehran, Iran
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“It is suitable hotel for Business and lesure but not for family”
4 of 5 bubbles Reviewed October 13, 2013

If you want to walk and find everything in City , but it is not good for visit with family because of some club and bars near to hotel.it is one of the best hotel.Even it is very good for business purposes.

But you should have a special attention to exchange office near to hotel and the main street near to it.It is very strange city that I have never seen in Europe if you want to change the money. You will lost a lot of money if you don't care about this real.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank khoeiny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, October 23, 2013
Dear Mr. Khoejny

I am pleased to read about your good memories from Prague, despite the experience with the money exchange. Therefore we recommend our guest to exchange the foreign currency at the bank.

Thank you for your review and we hope to welcome you again during your next business trip to Prague

Marie Zlesakova
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,594 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Rio de Janeiro, RJ
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed October 12, 2013

Very well located close to Wenceslas Square. Within walking distance of many major attractions, including Charles Bridge.
When checking in we were given room 110, which was very noisy, not only music from the nightclub nearby but also a non stop humming from some kind of engine. Next morning our request to change rooms was promptly dealt with. We were moved to room 222 that was much quieter. As the AC was turned off the room was a bit too warm. Good breakfast, but the windowless breakfast room is a bit stuffy.

Room Tip: Avoid room 110. Very noisy.
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  • Stayed September 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Claudiinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, October 15, 2013
Dear Mrs. Claudinha

Thank you for taking your time and sharing your review with the Trip Advisor community.

I am glad to read, that your complaint was handled promptly and you had finally a pleasant stay with us.

We hope to get another chance to welcome you in any of our K+K Hotels in the near future again.

With best regards from Prague

Marie Zlesakova
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shillelagh, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 11, 2013

Just back from a 2 night stay in the k&k fenix. Excellent hotel, Excellent location, Excellent staff, I had a room on the 5th floor was nice and warm all the time, the breakfast was great, the staff were great i love prague but it rained a lot. I would recommend this hotel for anyone wanting to visit prague. I recommend their taxi service back to the airport also.

Room Tip: I think all rooms here would be quiet as its on a side street
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  • Stayed October 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Liam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, October 15, 2013
Dear Liam D.

Thank you for choosing our hotel during your stay in Prague and for sharing such a generous review with the Trip Advisor community.

It is rewarding to read compliments about our hotel being excelent with excelent staff. With pleasure I will share your nice words with them. It will without doubt help them to stay motivated and keeping to provide the best customer care.

I sincerely hope to have the opportunity to welcome you back to.

With best regards from Prague

Marie Zlesakova
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level Contributor
4 reviews
5 of 5 bubbles Reviewed October 4, 2013

This hotel has a great location to the many sights for the tourists. The breakfast, clean rooms, helpful and friendly staff all gave us a great first holiday in Prague. They even provided us with a breakfast to go on our departure at 3:45am. to the airport. We will definitely recommend this hotel to friends and others who are travelling to Prague.

Room Tip: Great location to many sights!
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  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank loonranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, October 15, 2013
Dear Guests,

Let me thank you for sharing a positive comment about your recent stay a tour K+K Hotel Fenix.

I am very delighted to hear that you have spent such a memorable time at our hotel, especially I was pleased to find out that the cleanness of the rooms, the brekfast and the warm service of our team totally satisfied and convinced you.

We are always trying to make our guest to feel lke at home.

With best regards from Prague

Marie Zlesakova
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 30, 2013 via mobile

It's ideally located just a mins walk from Wenceslas square. The old town square that houses the astronomical clock is a 10 min walk from the hotel. Lots of shopping and great nightlife all within walking distance. The hotel had a great breakfast buffet and the best part was it was on till noon on the weekend which is when we stayed there.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Riva B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed September 26, 2013

My husband and I stayed at this hotel for a long weekend in September. After reading reviews from other guests I was a little worried about the area, however, I have to point out that there is absolutely nothing wrong with the street the hotel is located in. Yes there are two strip clubs but nobody bothers you if you dont want to and the street is very quiet with no loud parties or drunks during the night.

I think the location of the hotel is actually great as the hotel is situated in a quiet street off the main more lively Vaclavske street (wenceslass square) with shops, cafes, casinos and restaurants.
Our hotel room was big and clean, good strength wifi is available, the breakfast in the morning has variety and the hotel has a small gym and sauna area too. The hotel staff was very helpful and we took the hotel taxi back and forth from the airport which was quiet helpful. It cost 27 euros one way.

All in all we were very satisfied with our stay at the KK fenix hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lady1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North West
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed September 23, 2013

This is a very nice hotel with a clean and welcoming bar and reception area. All of the staff we spoke to over our 4 day stay were helpful and friendly and Nicola on reception was particularly attentive.
The breakfast was lovely with a great choice of food to cater for every taste.
We travelled with a group of friends and particularly enjoyed breakfast as we planned our day whilst we ate and also loved the complimentary tea, coffee and water that was put out when the bar closed.
Overall the hotel was clean and well maintained by great staff.
The only negative for us is the close proximity of at three or four large strip / lapdancing clubs which isn't the hotels fault. However as two of our rooms overlooked the street we tried to leave our windows open for fresh air (the air con isn't the best) but the noise from the club patrons goes on until dawn. We were approached several times by the club touts but they didn't harass us once we declined their offers.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank graykel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OtakarJohn, General Manager at K+K Hotel Fenix, responded to this review, September 26, 2013
Dear Pty. Graykel

Thank you for sharing your experience with our K+K Hotel Fenix.

It is rewarding to read compliments about our staff as we focus on training our staff to be professional, attentive and try always to accommodate all of our guests`s needs. With pleasure I will pass you positive words to our team, especially to Nikola.

Anytime travelling to Prague, we will be more than delighted to welcome you back in our hotel.

Best regards from Prague,

Marie Zlesakova
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about K+K Hotel Fenix

Property: K+K Hotel Fenix
Address: Ve Smechkach 596/30, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Prague
#68 Romantic Hotel in Prague
#72 Family Hotel in Prague
#114 Luxury Hotel in Prague
Price Range (Based on Average Rates): $
Hotel Class:4 star — K+K Hotel Fenix 4*
Number of rooms: 128
Official Description (provided by the hotel):
This first class hotel, a remarkable architectural landmark, enjoys an excellent location in an upcoming lively area, just a few steps from lively Wenceslas Square, the "Golden City's" centre with all its wonderful sights, museums, shops and restaurants. As all K+K Hotels, it offers state-of-the-art amenities, elegantly furbished guest-rooms and combines contemporary interior design and the best of traditional hospitality. Free Wi-Fi in all guest rooms and public areas. Free access to the hotel's Business Lounge (PCs, printer and international newspapers). Free access to the Wellness Area with gym and sauna. Complimentary coffee and tea making facilities in the rooms. Complimentary downloads of over 3.000 International newspapers. ... more   less 
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Also Known As:
k Hotel Fenix
k Hotel Prague

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