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“Excellent Hotel”

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Four Seasons Hotel Prague
Ranked #17 of 649 Hotels in Prague
Certificate of Excellence
Arlington, Va
Level 6 Contributor
109 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Excellent Hotel”
Reviewed January 2, 2014

This is an excellent hotel; rooms are very large by American standards and gigantic for Europe. The location is perfect; an easy walk to Old Town Square, the Charles Bridge, the Opera and Textile Museum. The staff is wonderful, very attentive, knowledgeable about the area and helpful with making various reservations for tours and dinner. We had breakfast daily and dinner one night at the hotel; the food was very good. The outdoor patio lounge is a perfect place to view the river, Charles Bridge and the city lights at night. As expected with any Four Season’s staying here was a pleasure.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MJVADC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneBeauchamp, Manager at Four Seasons Hotel Prague, responded to this review, January 10, 2014
Thank you very much for your lovely comments about our rooms, the location of the Hotel, CottoCruddo restaurant and our staff. Rest assured, I will share your kind words with the entire team, they will be equally pleased to learn their efforts are noticed and appreciated. We look forward to welcoming you back in Four Seasons Hotel Prague soon.

Sincerely,
René Beauchamp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Hong Kong, China
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 2, 2014

Tweeted about this already but deserves another mention. Stayed here with my wife, young kids and parents. The attention to detail in the rooms - multiple stuff for kids (bathroom amenities, candy, bedtime stories, drawing books) plus usual array for adults was great. Rooms spacious and tasteful decor. Room service excellent quality and probably the fastest I've experienced. Sometimes being a little smaller has advantages. Staff service was very friendly and efficient and the overall ambience of the hotel is cosy and friendly. Location could not be better for old Prague, Charles Bridge, shopping and good food/bars. Good spot for the NY fireworks on 5th floor balcony. 5 stars all the way.

Room Tip: Have stayed here twice, river view suites of course excellent, however even secondary rooms were ver...
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HKTom888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneBeauchamp, Manager at Four Seasons Hotel Prague, responded to this review, January 10, 2014
It was a real pleasure to welcome you to our Hotel and read your comments regarding your recent stay.Thank you for your kind words regarding our location, room service, amenities for children and our service. I will be happy to share your praise with all of them. We look forward to welcoming you back to Prague and The Four Seasons Hotel, very soon.

Sincerely,
René Beauchamp
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 1, 2014

I don't know how the Four Seasons maintains its off-the-charts standards, all over the world. It's absolutely amazing. The location of the Prague property is ideal, convenient to everything and, as expected, the staff was superior. Our room was beautiful, with a full view of the Vltava which was filled with flocks of swans in the morning and an armada of barges in the afternoons. We would love to stay there again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MDKELLOGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneBeauchamp, Manager at Four Seasons Hotel Prague, responded to this review, January 14, 2014
I would like to thank you for your lovely comments about the location of the Hotel, our rooms with unforgettable river views and overall service. Rest assured, I will share your kind words with the entire team, they will be equally pleased to learn their efforts are noticed and appreciated. We look forward to welcoming you back in Four Seasons Hotel Prague soon.

Sincerely,
René Beauchamp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed December 27, 2013 via mobile

This is one of the best things that happened to us in prague. Staff was great and services suberp. One can expect no less from four seasons. I love this chain everywhere. Never failed my expectations. Thank you again four seasons for remembering the personal details of your customers. Great service!

Stayed December 2013, traveled as a couple
Helpful?
Thank MGY-traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneBeauchamp, Manager at Four Seasons Hotel Prague, responded to this review, January 14, 2014
I was delighted to read your kind comments about our staff and very high standards of service which we always strive to maintain. We look forward to welcoming you back in Four Seasons Hotel Prague soon.

Sincerely,
René Beauchamp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level 4 Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 27, 2013

The location, on the river, is exceptional. Views across the river and up to the Castle provide a special vantage. The service is impeccable. The breakfast is very good but not really exceptional but, again, the views are wonderful. The hotel is within easy walking distance to many Prague attractions as well as to public transportation to the Castle and other areas of town. I pulled my back (slipped on slick cobblestones) and the hotel had an excellent doctor come to my room.

Room Tip: Opt for a river room, pricey but worth it. Some rooms (I think on 5th floor) are spacious but only...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brukze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneBeauchamp, Manager at Four Seasons Hotel Prague, responded to this review, January 14, 2014
It was a real pleasure to welcome you to our Hotel and read your comments regarding your recent stay. I appreciate your kind comments about our Hotel location, river view and breakfast in CottoCrudo restaurant. I was sorry to learn of the accident you had, but glad to know our house doctor was able to assist. I am also happy to know you appreciated his services and hopefully you are recovering well. Thank you very much again for taking the time to write and we look forward to welcoming you back in Prague soon.

Sincerely,
René Beauchamp
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 5 Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed December 26, 2013

Of course Four Seasons hotels world-wide set the bar for excellence very high; and the Prague hotel comes very close to meeting any expectation you would have, especially in such a beautiful city as this.
We came for Christmas, and we picked the FS in part because we knew that it would have Old World charm and holiday decorations/atmosphere. We were rewarded on both accounts. The FS combines historic art and character with modern design and amenities in a very classy and elegant way without going over board in any manner at all. The Christmas decorations were consistently tasteful and warm throughout the public spaces and private rooms. We received Christmas gingerbread cookies and holiday cakes in our room. Nice! A very special treat was a performance in the lobby by the Prague Children's Choir -- unexpected and totally delightful!
As so many have mentioned, the location is fantastic for exploring the Old Town, Jewish Quarter, Charles Bridge, and hopping over to the Castle. Public transportation is very accessible as well.
Predictably, the service was outstanding throughout, especially concierge, restaurant and room service staffs.
We only had one major complaint and a few small quibbles, otherwise this would have been a no-brainer 5 stars. The big issue was that you receive free internet with the room, only to find out that there is an alternate, premium service available for $30/day. If internet is going to come with the room, then it should be the full-service. Considering the prestige of this hotel, the fact that virtually all guest these days use the internet, and the price point for the rooms, it struck us as price gouging to offer a premium service -- not to mention at such a price.
Another price related issue: the breakfast in the hotel is excellent; however, it is a bit pricey for the kind of Continental Buffet that is offered. There is an American Breakfast alternative for a small surcharge which offers a number of warm dishes. However, the # and kinds of warm dishes available really do not justify an additional charge. We think that as is the case in so many other hotels, either off a la carte OR a buffet. Don't parcel the buffet out like that -- very strange.
Finally, the quibbles: the shower head is pretty aggressive, hitting you with water pellets rather than being relaxing; our TV remote did not work, but they exchanged it out quickly; and maid service comes around early in the morning, so you have to put a "Do Not Disturb" sign out over night, I guess.
Also, we felt like there was some "up-selling" when we arrived. We were offered a Renaissance Room for an additional $100 per night. Once we agreed to that, the push for the next level began. It was a bit aggressive, though we did appreciate the first upgrade we purchased.
All that said, this is a wonderful hotel in a great location with top notch service. We certainly will return!

Room Tip: we upgraded to a Renaissance room -- it was fine for a couple, but we were concerned that our origin...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ericsf7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehorse, Canada
Level 5 Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 23, 2013

This is THE premium Hotel in Prague. We visit Prague frequently and have stayed in many of the highly rated hotels. Most have been excellent, but Four Seasons takes it to a whole new level. You are offered ultimate luxary, with the comfort and assurance of an international chain. The location is absolutely excellent as you are right in middle of the old city and car is not necessary. Above all the staff and the hospitality are wonderful, as expected, but with a flavor of friendliness not often seen. Although this is not a cheap accommodation for Prague it is an excellent deal for Europe in one of the most spectacular cities. Finally, the restaurant was in par with the rest of the hotel, with excellent menu, service and breathtaking views of river and iconic castle.

Room Tip: We stayed in two different rooms during our last trip and both were beautiful. If this is a special...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ymichalb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Prague

Property: Four Seasons Hotel Prague
Address: Veleslavinova 1098/2A, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Prague
#2 Business Hotel in Prague
#14 Romantic Hotel in Prague
#15 Luxury Hotel in Prague
#20 Family Hotel in Prague
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Prague 5*
Number of rooms: 157
Official Description (provided by the hotel):
Set in Prague´s premium location – on the picturesque Vltava River, a stone throw away from the Charles Bridge, overlooking historic Prague Castle – Four Seasons service and comfort interweaves with Czech cultural traditions and centuries of architecture. The interiors of 138 rooms and 19 suites immerse the guests in history with a variety of design and styles. From 15th century Baroque splendor to the contemporary urban design of today, the Hotel bridges the traditions of yesterday with the style of tomorrow. CottoCrudo, an energetic modern restaurant, offers a new interpretation of Italian classics. It's sleek and contemporary design gives it a quintessential urban vibe. CottoCrudo lounge and bar present extensive wine and creative cocktails menu and some of the Czech culinary classics. The new Tea Lounge as the grand centerpiece of the redesigned Hotel Lobby offers a unique light food fare & beverage experience in an elegant and traditional yet lively atmosphere. The new AVA Spa provides the authentic and traditional European wellness experiences, in an intimate and calming atmosphere. 635 m2 of remodeled conference and event space includes private outdoor riverside terrace with breathtaking city views. Flavorful cuisine reflects today's trends bringing together high quality, modern interpretation and great value. ... more   less 
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Also Known As:
4 Seasons Hotel Prague
Four Seasons Prague
Prague Four Seasons

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