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“Service above and beyond...”

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Four Seasons Hotel Prague
Ranked #19 of 651 Hotels in Prague
Certificate of Excellence
Huddersfield, United Kingdom
Level Contributor
157 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Service above and beyond...”
Reviewed November 17, 2012 via mobile

We were collected from the airport and taken to the hotel. Concierge took our luggage, we were shown to our room and given an outline of the facilities available. We asked for several bookings to be made and they were all done by the time we went downstairs for lunch. Lunch in Cotto Crudo was very good and service again was excellent.
When we got back from the Opera, room service had seen birthday cards in our room and taken it upon themselves to place a cake, plates, napkins on the table! that was so lovely.
We sat overlooking the river for Breakfast and it was a really relaxed experience with extensive menu choice and great service.
After a day out we came back to our room and my partner noticed that they had placed a book mark in his book!
All the staff were friendly and spoke English and showed appreciation that I had learnt a few words in Czech. Wonderful experience.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ManicDepressive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,547 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (320)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Verona, Italy
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 16, 2012

Excellent service, in every aspect and detail. Very comfortable beds, superb service (welcome service, room service...). Small but well equipped fitness center. Good Italian cuisine. Central location. Beautiful flower arrangements in the hall show that the hotel management is attentive to every aspect to make the stay beautiful and memoreable. I highly recommended it.

  • Stayed November 2012, traveled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rfl67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
103 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed November 14, 2012

The Four Seasons Prague matches others of this group in which I have stayed. The welcome, reception, service and personnel all are superb! The hotel location makes exploring Prague easy being close to the Old Town and the River Vlatava.
My room had a view over the river towards the castle and was extremely well appointed, spacious and pristine. Throughout my three night stay I was treated like royalty.
The hotel has only one restaurant (unlike many other Four Seasons) and, oddly in the middle of the Czech Republic, the food is mainly Italian. The quality of cuisine is outstanding but I feel the menu is limited. I do find the lack of local dishes disappointing.
There were times when the service in the bar was somewhat sluggish!

Room Tip: River view rooms are worth the extra expense.
See more room tips
  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank AABCtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
1 review
Reviewed November 14, 2012

Great Hotel, pay extra and get river view rooms. Location superb, easy walking to all old town amenities and sights. staff incredibly helpful. Recommended +++ for both business and pleasure. I would go back anytime (and probably will)

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wanderingmohel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Level Contributor
92 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed November 10, 2012

This hotel chain prides itself on consistency. And it is. So hurrah! Congratulations. You made it.
It is very close to a lot of tourist attractions etc etc. So location is great too.
But just on the interiors..close inspection will see through that luxurious veneer, as that is all it is. a fake wealth. it's for people without imagination, people who like to live in a bubble.

  • Stayed August 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank highabove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed November 9, 2012

The hotel was great and helping with suggestion and guiding me on a great week in Prague. The location is great and we walked every where from the hotel. Many late nights coming back to the hotel and security was nice and felt safe at 4am.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank bealight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glencoe, Illinois
2 reviews
Reviewed November 7, 2012

I echo the sentiments of all "excellent" recommendations for the Four Seasons Hotel Prague. From the moment of arrival through departure you are treated as special guests of this extraordinary hotel. The beauty and cleanliness of the room and the general areas, the available services and the warmth of the staff are unparalleled among luxury hotels. The Four Seasons Hotel Prague is the definition of "perfection in luxury hotels".

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Prague

Property: Four Seasons Hotel Prague
Address: Veleslavinova 1098/2A, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Prague
#2 Business Hotel in Prague
#14 Romantic Hotel in Prague
#16 Luxury Hotel in Prague
#20 Family Hotel in Prague
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Prague 5*
Number of rooms: 157
Official Description (provided by the hotel):
Set in Prague´s premium location – on the picturesque Vltava River, a stone throw away from the Charles Bridge, overlooking historic Prague Castle – Four Seasons service and comfort interweaves with Czech cultural traditions and centuries of architecture. The interiors of 138 rooms and 19 suites immerse the guests in history with a variety of design and styles. From 15th century Baroque splendor to the contemporary urban design of today, the Hotel bridges the traditions of yesterday with the style of tomorrow. CottoCrudo, an energetic modern restaurant, offers a new interpretation of Italian classics. It's sleek and contemporary design gives it a quintessential urban vibe. CottoCrudo lounge and bar present extensive wine and creative cocktails menu and some of the Czech culinary classics. The new Tea Lounge as the grand centerpiece of the redesigned Hotel Lobby offers a unique light food fare & beverage experience in an elegant and traditional yet lively atmosphere. The new AVA Spa provides the authentic and traditional European wellness experiences, in an intimate and calming atmosphere. 635 m2 of remodeled conference and event space includes private outdoor riverside terrace with breathtaking city views. Flavorful cuisine reflects today's trends bringing together high quality, modern interpretation and great value. ... more   less 
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Also Known As:
4 Seasons Hotel Prague
Four Seasons Prague
Prague Four Seasons

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