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“Super place for a long weekend”

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Mamaison Riverside Hotel Prague
Ranked #107 of 648 Hotels in Prague
Certificate of Excellence
Reviewed August 12, 2013

This is a great hotel. Thoroughly deserves its accolade as best hotel in Prague in 2012 (or so I'm told). Far enough out of the crowds to be quiet and restful but still pretty central - about 15 mins walk north along the west bank of the river takes you to the Charles Bridge and a similar time into the Old Town. The staff are utterly charming, very helpful and the rooms (#311) massive (by EU city hotel standards), quiet, and very comfortable with efficient aircon. Breakfast is buffet style (they bring you coffee) but you fetch the rest - the selection is immense. If we had a criticism it is that the bar area is also the evening dining room; and whilst there is ample seating fro drinks/nibbles there are just two (2) formally set out dining tables - each for two persons (so book well in advance). That having been said, the food is quiet delicious. The bar has a happy hour (2 for 1) from 4 til 6pm should you happen to be back from town early. Can't comment on the value in any meaningful as this was a points freebie from my frequent business travel, but the food prices (for having dinner) and bar bill were sensible in my view and certainly competitive with most of 'tourist Prague'.

  • Stayed: August 2013, traveled as a couple
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Thank Jonathan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded August 27, 2013

Dear valued UK traveller,

thank you very much for your nice comment and review on Tripadvisor.com.

We are happy that you enjoyed the stay, commented on the quality of the room as well as bar service and breakfast service. I will personally give your compliments to the housekeeping staff for their great work to make your stay enjoyable.

We are glad that you enjoyed the city and had wonderful time here.

We look forward to possibly welcome you in our lovely city and hotel again in the future.

Kind regards and all teh best to Grantham,

Tibor BIELIK
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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675 - 681 of 1,588 reviews

Reviewed August 9, 2013

A really nice and central location hotel. Just a walk across the bridge to take a tram and after two stops you are at Charles bridge, if you want to walk it will take about twenty min. Room was nice and comfy and modern, with tea and coffee, mini bar ,safe, great air con but the only downside I would say is there is not a lot of space to hang clothes. They have a bar in the hotel, but it is small and of course you will pay four star hotel prices! That said I do think its a very friendly hotel with good staff who were attentive to any requests, I would certainly recommend and stay at this hotel again

  • Stayed: August 2013, traveled with friends
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Thank andycap1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded August 27, 2013

Dear valued traveler from West London,

thank you very much for spending time and writing your review on Mamaison Riverside Hotel Prague here on Tripadvisor.com.

We are very happy to see your satisfaction with overall stay, lobby bar, especially with location, comfy room, great airconditioning and last but not least staff, that made your trip even more enjoyable.

We look forward to possibly welcome you in Prague on your future trips.

Kind regards and all the best to the UK,

Tibor BIELIK
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2013

I stayed at the Mamasion for 7 days and had a truly amazing stay! My room was on located on the second floor, corner room -- facing the river. The room was large, great bathroom, and accommodating staff. The location is great, within walking distance to everywhere.

My complaints:

1. The king size bed is two mattress put together. Uneven sleeping and very uncomfortable.
2. The towels and toiletries were not restocked. I had to ask the front desk on several occasion to replenish.
3. No gym. I purchased a one week pass to Holmes Place. Over priced, but, it did the job.
4. No in room wifi, only ethernet cable access. Luckily I was able to turn my MacBook Pro into a hotspot!!

Room Tip: River view!
See more room tips
  • Stayed: July 2013, traveled on business
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Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded August 27, 2013

Dear valued guest from Miami Beach,

thank you very much for your review of Mamaison Riverside Hotel Prague. We appreciate your feedback and value your honest evaluation and experience for fellow travelers on Tripadvisor community.

First of all, we are happy to see that you liked the room provided with the river view as well as staff attendance and location comment.

We regret to see that during your stay you had to face with some unpleasant issues or complains. It is true that due to the layout and possibilities within the property we have no gym. As for the Wi-Fi we are now in the process of checking and increasing the network coverage as the historical building has some difficulties to distribute the signal due to the thickness of the walls. But I can assure you that we are looking closely to all of the concerns to find the best ways of improvement-

We truly hope to welcome you sometimes in the future.

Kind regards to Florida,

Tibor BIELIK
General manager

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Reviewed August 1, 2013 via mobile

From the time we arrived until the time we left (6 days), we were treated like royalty. The service from all staff was exceptional, from booking tours for us to booking a hire car, everything was done very quickly, professionally & with a smile. Reception staff were very efficient, & we found Thomas to be one of the best hotel staff we have ever come across. The rooms were spacious & always clean. The location was just far enough away from the crowds of tourists, with a five minute walk across the bridge to the tram stop. We would definitely stay here again. Thankyou to the staff for making it a very pleasant & easy stay in Prague!!

  • Stayed: July 2013
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Thank jonick100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded August 27, 2013

Dear valued guest from Melbourne ,

thank you very much for your six days visit and lovely review of Mamaison Riverside Hotel Prague. We value your honest feedback for fellow travelers on Tripadvisor community.

We are glad that you liked the efficient reception staff with concierge services, car hire, tours and advices on what to do in Prague and I will personally congratulate Tomas on a job well done.

We truly hope to welcome you sometimes in the future.

Kind regards and all the best to Australia,

Tibor BIELIK
General manager

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Reviewed July 27, 2013 via mobile

My wife and I stayed here for 5 nights on our honeymoon and I can say that it was one of the nicest hotels we've ever stayed at. The staff were friendly and helpful, the room was clean, it was well soundproofed and most importantly the air conditioning worked! The only negative I could give would be that we had patchy wi-fi.

We really loved the location as it was a little out from the centre (15-30min walk) which meant that it was a little quieter. For those who don't like walking there are tram, bus and metro stations all nearby.

Overall we loved our stay in Prague which is now our favourite city to visit and we will definitely be going again in the future, and if possible we will definitely return to the Riverside Hotel.

  • Stayed: July 2013
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1  Thank Leslie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded August 5, 2013

Dear valued traveler, dear Leslie,

first of all we are thankfull for choosing Riverside as your honeymoon hotel.

Thank you also very much for a beautiful review on Tripadvisor.com regarding your recent visit at Mamaison Riverside Hotel - Prague.

i am more than happy to read your comments on hotel in general, location and last but not least our staff . I also take note on the patchy wifi signal and I promise that we will look into this issue ASAP to improve the stability and widen the coverage.

We look forward to welcome you back if your travel plans ever bring you back to Prague.

With best regards,

Tibor BIELIK
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2013

Took my daughter for a long weekend to Prague and stayed as this wonderful hotel in a Junior Suite. The suite was amazing, wonder views over the river and nice being just away from the hustle and bustle but near enough to walk.
The staff were amazingly helpful and nothing was too much trouble, adaptors available from reception for use (when we realised we hadn't brought ours with us)! Room service was quick and efficient and the value for money was superb.
If I went back to this wonderful city, this is definitely where I would stay and would recommend it to anyone, apart from those who prefer not to have to walk too far to the centre.

Room Tip: Try to get a room with a view over the river and if the budget stretches, then get a Junior Suite...
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  • Stayed: July 2013, traveled with family
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Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded August 5, 2013

Dear valued traveler from Colchester,

there´s nothing more to say after reading your words than thank you very much for writing such a positive review on Tripadvisor.com regarding your visit at Mamaison Riverside Hotel Prague.

We are happy that the stay with your daughter went well and we appreciate very much your experience and I will personally share your review with our team members.

We look forward to welcome you back if your travel plans ever bring you to our beautiful capital city - Prague.

With kindest regards to the United Kingdom,

Tibor BIELIK
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2013

We love this hotel. We slept in room 204.
Everybody was very gentle. Usualy I can't sleep long in hotelbeds, but this time I loved the bed.
We didn't wake up because of the loudness of the traffic, we didn't wake up because of the movements of other guests. We woke up because we slepts deep and enough. We walked just far enough to get the jump on the tram. Good aircondioning but we loved to put it off in the night, we wslept well. The bathroom is cosy. Ther was an internet cable, the design of the room and hotel is beautiful for the eye. Every question we had, got a good and welcome answer. At breakfast the ladys served our cofee right before we want to ask for more. The bread etc. was very fresh. We also liked the breakfastroom because of its cosyness and it was nice to view the river by webcam.We booked for one night, but we stayed one night more. Thank you for everything. We'll come back within few years, because we wanna see more of this city.

  • Stayed: July 2013, traveled as a couple
    • Value
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Thank annemiek v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tibor B, General Manager at Mamaison Riverside Hotel Prague, responded to this reviewResponded August 2, 2013

Dear valued guest from Schoten,

thank you very much for your nice comment and review on Tripadvisor.com.

We are happy that you enjoyed the stay as well as room with all amenities it has to offer and breakfast service. I will personally give your compliments to team for their great work.

We are glad that you enjoyed the city and had wonderful time here and we already now look forward to welcome you back to see more of beautiful Prague.

Please make sure to contact our hotel in advance so that we can award your loyality towards Riverside Hotel.

Kind regards,

Tibor BIELIK
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mamaison Riverside Hotel Prague

Address: Janachkovo nabrezhi 1115/15, Prague 150 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Praha 5
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#53 Business Hotel in Prague
#94 Romantic Hotel in Prague
#95 Luxury Hotel in Prague
#145 Family Hotel in Prague
Price Range: $82 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mamaison Riverside Hotel Prague 4.5*
Number of rooms: 80
Official Description (provided by the hotel):
Uniquely located and boasting award-winning Art Nouveau-style design, the upscale Mamaison Boutique Hotel Riverside Prague provides ideal accommodation for both leisure and business travellers in the trendy Smichov district of Prague. Charming and sophisticated, Mamaison Hotel Riverside Prague enjoys close connections to the city’s business districts, the airport and its main cultural attractions. With elegant accommodation, views and top facilities, the hotel offers fantastic rates for city stays in stylish and historic surroundings, making it one of the most charming boutique hotels in Prague and number one for your Prague hotel reservation. ... more   less 
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Also Known As:
Mamaison Riverside Prague
Prague Mamaison Riverside Hotel

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