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“Extremely good but not faultless”

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Grand Hotel Bohemia
Ranked #43 of 646 Hotels in Prague
Certificate of Excellence
Reviewed December 8, 2012

The location is excellent. Even with walking difficulties I found it close to the Old Town centre and other important landmarks.
On arrival the reception/lobby was spotless, and we noted that even the door glass was kept constantly clean from finger marks. The staff could not have been more helpful, providing much useful information and advice.
Our room was an acceptible size and had all the ameneties needed. Importantly, wi-fi proved very reliable. the en-suite was superb and even had piped TV playing if and when required!
A very quiet room with excellent bed of some considerable size. Certainly enough room to move about in - without waking one's partner.
One drawback however was that the daily cleaners were excellent but perhaps a little over zealous. The "do not disturb sign" wasn't on the door, but at 9.00am, they walked into the room unannounced, leaving somewhat more quickly, when they were suitably admonished. This was not early for the time of year, and in fact we believe that we were two of the first down for breakfast, so most others at the hotel must surely have still been in their rooms. It simply should not have happened.
The breakfast itself was superb. There was a wide choice with very helpful staff at times outnumbering the guests. Buffet or cooked, or both if required, were available up to 10.30am.
A point that we did not like was the cleaning after one set of guests to a table, prior to the next. The cruet and milk were moved to one side of the table, but the waiter who was using a cleaning spray and cloth to go over it, simply did not appreciate that milk and cleaning fluid do not make ideal partners. The table should have been cleared and then cleaned to avoid contamination. The milk then being replaced.
For an hotel such as this, it should never happen.
It is certainly a Superior hotel. We would stay again without any need to look elsewhere. However, there are many hotels in the city and I hope that the two problems were just oversights from the individual empoyees. The hotel appears rightly proud of its Trip Advisor status but the quality is something that they must continue to strive to maintain.
As stated above, we did highly rate the staff and their attitude to everyone they dealt with in our presence, including a rather dogmatic and difficult chap who was in our view very unreasonable about a billed item which turned out to have been correct all along.
Altogether a very happy visit.

Room Tip: Quiet rooms to the rear. The view is typical city and the view should not be an important factor.
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  • Stayed: December 2012, traveled as a couple
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1  Thank NevilleM2306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan M, Manager at Grand Hotel Bohemia, responded to this reviewResponded December 23, 2012

Dear guest,

thank you very much for your review. I happy to hear that you liked the stay at the Grand Hotel Bohemia and I will be delighted to welcome you back at your next stay in Prague.

I have forwarded your complaint regarding the table cleaning process to our Food & Beverage Manager to ensure that the breakfast staff will be properly trained and your next stay at the Grand Hotel Bohemia will be absolutely faultless.

Again, thank you very much for your nice comment and kind regards from Prague.

Jan Mika
E-Commerce Coordinator
Grand Hotel Bohemia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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883 - 889 of 1,821 reviews

Reviewed December 3, 2012

This is a classy establishment with high quality service and food. Restaurant is excellent. Breakfast is also good with excellent service, cooked to order eggs included and a promptly refilled buffet. You can even have "Sekt" for Breakfast (not recommended). Prices are on the high side but are correct for this class of hotel. North Americans should take note, however, that the standard "superior" rooms are on the small side (but perfectly acceptable by European standards).
Beds are extremely comfortable. Wifi usably fast and works all over the hotel. Limited selection of English language TV.

  • Stayed: December 2012, traveled as a couple
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Thank Vila027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

Hotel is nice and clean. Room is not big, but enough. Breakfast is top class. During the reservation process I informed the hotel that the trip was to celebrate of 25th wedding aniversary and we found a botle of champain and fresh strawberries in the room. Should I have to look for cons, if any, I would say that pillows are two soft and that using international standards the hotel is a high class 4 stars hotel, but not a 5 (no swimming pool, no fitness center, ...) And regarding the location, everything in on a walking distance. A hotel to be highly recommended.

  • Stayed: December 2012, traveled as a couple
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Thank Xavier V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

This is a nice hotel and big, i am more into boutique hotels but this hotel was clean, nice and the location is amazing, you can walk everywhere... The room was standard and clean, the mattress and pillows were amazing, really confortable and the bed sheets great quality... The breakfast was great, the staff that work in the breakfast time were almost always teenagers ( which shock me, but i think is their culture) that speak english and were really polite. You can visit by walk many of the historic places from this hotel. I was happy to be able to use the wifi all around the hotel without problem, but i do agree it was a slow service. In the counter they are realy helpfull when you want to book an excursion or a trip....

  • Stayed: November 2012, traveled with family
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Thank andreinita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

Everything is within walking distance from this hotel. Breakfast with campaign every morning was great. Staff was great. Dinner classical music performance downstairs is a must see and do. Located around the corner from the art deco market. Market is a great place to eat and take in a Vivaldi-Mozart performance. Mucha Museum is nearby and very good, but go early.

  • Stayed: October 2012, traveled with friends
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1  Thank 93MartinG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012

We loved staying at this hotel. It is very well located and the service is excellent. The personel atbthe frontdesk was always very willing to help with reservations, tours, directions, etc. Breakfast was also very convinient at the hotel. By the way, there is segway company right across the street where you can hire their tours departing right there.

Stayed: October 2012, traveled as a couple
Thank Julioencasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

The hotel is very well located just around the corner from the Powder Tower. The historic center is 5 minutes walking, Charles Bridge 15 minutes and the Castle 20 minutes. Small classic hotel with nice and helpfull staff. My room was very small and normal (not at all 5*), but enough for the time spent there. Confortable bed and pillows, a flat screen tv with limited angle to be viewed from the bed, minibar and the bathroom. View for the interior patio. The breakfast was average, served in a small room with limited seats. Lobby area and bar also small with no TV available (went during the EURO 2012 and everyone wants to watch the games!!). Perhaps my preference for design and modern hotels is speaking too loud, but sincerely, I expected more for the price paid. In this case the location justify the Very Good rate given.

  • Stayed: June 2012, traveled on business
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3  Thank LMCJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Bohemia

Address: Kralodvorska 4 | Stare Mesto, Prague 110 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in Prague
#32 Romantic Hotel in Prague
#40 Luxury Hotel in Prague
#41 Business Hotel in Prague
Price Range: $118 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Bohemia 5*
Number of rooms: 79
Official Description (provided by the hotel):
Grand Hotel Bohemia is a 5-star luxurious hotel in the heart of Prague's Old Town. Only a few minutes walk divide this noble hotel with 78 elegantly furnished rooms from the main sights, architectonic landmarks and luxury shopping streets of the Old and the New Town of Prague.The Grand Hotel Bohemia has it all - located in town centre and yet very quiet street, hotel has a captivating essence of old times blended with highest comfort and services provided by top team of dedicated professinals. ... more   less 
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Also Known As:
Grand Hotel Prague

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