The location is excellent. Even with walking difficulties I found it close to the Old Town centre and other important landmarks.
On arrival the reception/lobby was spotless, and we noted that even the door glass was kept constantly clean from finger marks. The staff could not have been more helpful, providing much useful information and advice.
Our room was an acceptible size and had all the ameneties needed. Importantly, wi-fi proved very reliable. the en-suite was superb and even had piped TV playing if and when required!
A very quiet room with excellent bed of some considerable size. Certainly enough room to move about in - without waking one's partner.
One drawback however was that the daily cleaners were excellent but perhaps a little over zealous. The "do not disturb sign" wasn't on the door, but at 9.00am, they walked into the room unannounced, leaving somewhat more quickly, when they were suitably admonished. This was not early for the time of year, and in fact we believe that we were two of the first down for breakfast, so most others at the hotel must surely have still been in their rooms. It simply should not have happened.
The breakfast itself was superb. There was a wide choice with very helpful staff at times outnumbering the guests. Buffet or cooked, or both if required, were available up to 10.30am.
A point that we did not like was the cleaning after one set of guests to a table, prior to the next. The cruet and milk were moved to one side of the table, but the waiter who was using a cleaning spray and cloth to go over it, simply did not appreciate that milk and cleaning fluid do not make ideal partners. The table should have been cleared and then cleaned to avoid contamination. The milk then being replaced.
For an hotel such as this, it should never happen.
It is certainly a Superior hotel. We would stay again without any need to look elsewhere. However, there are many hotels in the city and I hope that the two problems were just oversights from the individual empoyees. The hotel appears rightly proud of its Trip Advisor status but the quality is something that they must continue to strive to maintain.
As stated above, we did highly rate the staff and their attitude to everyone they dealt with in our presence, including a rather dogmatic and difficult chap who was in our view very unreasonable about a billed item which turned out to have been correct all along.
Altogether a very happy visit.
- Official Description (provided by the hotel):
- Grand Hotel Bohemia is a 5-star luxurious hotel in the heart of Prague's Old Town. Only a few minutes walk divide this noble hotel with 78 elegantly furnished rooms from the main sights, architectonic landmarks and luxury shopping streets of the Old and the New Town of Prague.The Grand Hotel Bohemia has it all - located in town centre and yet very quiet street, hotel has a captivating essence of old times blended with highest comfort and services provided by top team of dedicated professinals. ... more less
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- Also Known As:
- Grand Hotel Prague