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“Great experience!”

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Hilton Prague Old Town
Ranked #93 of 649 Hotels in Prague
Certificate of Excellence
Brooklyn, New York
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great experience!”
Reviewed January 20, 2014

Definitely recommend upgrading to the Executive Room. Access to the Executive Lounge made my business trip much more productive. I was on the 8th floor but was still able to hear street noise. Staff was very friendly.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank elbo2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, January 24, 2014
Dear Sir/Madam,

Thank you for sharing your nice feedback with fellow travelers, and giving us the chance to read about your experience.

With pleasure I learned that we exceeded your expectations and I also gladly noted you were satisfied with friendliness of our Team.

I am looking forward to sharing your feedback with all of my colleagues.

We will look forward to welcoming you back in the near future, ensuring you spend yet another fully enjoyable time.

Truly Yours,

Miroslav Pijak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,106 reviews from our community

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Rating summary
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  • Service
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English first
Prague, Czech Republic
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 19, 2014

Fantastic support from staff prior and during my stay, couldn't have been more helpful. Great location and high quality feel to hotel rooms. Highly recommend to anyone visiting the old town. Breakfast was delicious. My wife and 1yr old son stayed for a few days and they loved it.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank James Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, January 24, 2014
Dear Sir/Madam

Thank you very much for staying at Hilton Prague Old Town during your visit to Prague and for sharing your experience and recommendation with us.

I am happy to read that you, your wife and son liked our central location, quality of guestrooms and service you received prior and during the stay with us. We are proud, that we contributed to your enjoyable visit of our city.
I hope to welcome you back to Hilton Prague Old Town soon.

Kindest regards,

Miroslav Pijak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 16, 2014

We spent 4 nights at the hotel between Christmas and the beginning of the New Year. The hotel has a great location which makes it easy to walk to most of the sites in Old Town. The train station and public transit is right across the street from the hotel. The staff was great and the concierge was incredibly helpful in making dinner reservations and obtaining tickets for different activities. The rooms are a little dated but they were still clean and comfortable. The Executive Floors have access to a lounge that really came in handy with our kids. They loved going down for a snack and drink. The parents didn't mind the fact that there was an open bar. The lounge also has it's own concierge desk. You can have a drink and plan your activities. We brought our dog along for the trip and the hotel even supplied a doggy bed and water/food bowl for our room. We would definitely stay here again!

Room Tip: Executive Level is definitely worth the money. The Lounge and Breakfast really makes it special if...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gerg95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, January 24, 2014
Dear Sir/Madam

Thank you very much for spending the festive period in Hilton Prague Old Town and for sharing your experience with us.

I am glad to learn that we met your expectations and that you had an enjoyable stay together with your pet. We also appreciate your comment on our location, comfort of our guestrooms, Executive lounge facilities and in particular the friendliness and helpfulness of our Team Members across the hotel and your mention of our concierge’s assistance.
I hope to welcome you back to Hilton Prague Old Town in the future.

Kindest regards,

Miroslav Pijak
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Woodlands, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 15, 2014

Wonderful service. staff very nice, friendly and helpful.
Rooms very clean and with good comfort and wonderful location If I ever go back
I certainly would stay in this hotel and the the private lounge which was wonderful.

Room Tip: Do not hesitate to stay in this hotel.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eleonora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, January 24, 2014
Dear Madam,

Thank you very much for sharing your very nice comments regarding your stay at Hilton Prague Old Town. I was very pleased to learn that you enjoyed our location, cleanliness and comfort of our guestrooms and especially the service, friendliness and helpfulness of the entire and Team.
We do hope that we will be able to welcome you back to the Hilton Prague Old Town in the future.

Sincerely Yours,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed January 15, 2014

Previously tried to do the review via the android app, but it never published.

Spent 6 nights at the Hilton Prague old town in Nov 2013 with my new wife for our mini moon following our wedding and can highly recommend.

I mailed the hotel a few days in advance to ask if they could call my new wife Mrs B as she was still registered under her maiden name because of the passports. I have diamond status from working away regularly, but was pleasantly surprised with the upgrade to an exec suite alongside a bottle of fizz alongside the cake in the room everyday.

My thanks to all the staff who went out of their way to welcome us and make it such an enjoyable stay.

The exec lounge was was excellent with spirits available 6-8 and wine/beer available 6-11. Nice place to stop off for a drink and a snack after being our in the day or grab a couple of pre-dinner drinks.

The hotel itself is situated 5 mins walk from the old town square, so very easy to get around.

Would definitely stay again!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank richy_rich_leeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, January 24, 2014
Dear Sir,

Thank you very much for your very nice review.

I was happy to read that you and your wife very much enjoyed your ‘mini’ honeymoon with us, our Executive lounge facilities, service received from our Team Members and our location. I was very proud to share your comments with everybody.

I would like to thank you again for your feedback, and hope to welcome you back to Hilton Prague Old Town soon.

Kindest regards,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast, Australia
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 11, 2014

We booked 3 days at the Old Town Hilton as I had been given a Hilton Honours Diamond Club membership through my airline and it appeared I might get an upgrade. On check in, we were upgraded to an Executive Suite and its benefits. Although our room wasn't quite ready, we were welcomed into the Executive Lounge and given our internet access and refreshments while they prepared our room. The room was smart and very clean .. perhaps a little dated but very pleasant. Spacious bathroom good shower and quality accessories.We received a little gift each day in the room and availed ourselves of the Executive Lounge for breakfast and cocktails - the food and choice of drinks was good quality and the staff very friendly yet professional. Nothing was too much trouble. The location is great too.. just off the old town square but slightly away from the hullaballoo of the markets etc. The Hilton driver took us back to the airport in a limousine- and charged 200KR less than the cab that delivered us. Great stay and we felt thoroughly spoiled.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Joanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, January 24, 2014
Dear Sir/Madam,

Allow me to thank you for staying with us and for posting this very nice review of our hotel.

I was delighted to read that our facilities met your expectations, and our hotel topped off your trip. I am happy that you felt spoiled and I look forward to welcoming you back in our property in the near future.

Warm greetings from the team at Hilton Prague Old Town,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stansted Mountfitchet, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 10, 2014

Great location 5 minutes walk from Old Town Square and Wenceslas Square. Lots of restaurants nearby so we didn't bother to use the hotel restaurant. Staff were very helpful.
We had an executive room which was great as it meant we could use the lounge once we had to check out of our room, as we had an evening flight home.
Recommend you pre book your pick up from the airport and the return - it is much cheaper.

Room Tip: Go for the up graded executive rooms - its worth it for the lounge with free drinks and snacks all d...
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank laraine2326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miroslav_pijak, Front Office Manager at Hilton Prague Old Town, responded to this review, January 12, 2014
Dear Sir/Madam,

Thank you very much for sharing your very kind comments of Hilton Prague Old Town Hotel.

I am certainly happy to learn you were completely satisfied with our facility and in particular with the helpfulness of our team members across the hotel.

Should the road bring you to Prague again, we will be happy to have you staying with us.

Warm regards,

Miroslav Pijak
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Prague Old Town

Property: Hilton Prague Old Town
Address: V Celnici 2079/7 | Nove Mesto, Prague 110 00, Czech Republic
Phone Number:
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Prague
#51 Business Hotel in Prague
#73 Romantic Hotel in Prague
#83 Luxury Hotel in Prague
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Prague Old Town 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the in the centre of Prague’s most desirable attractions. Its proximity to the oldest parts of the city offers guests the option to fully explore the surrounding area including Old Town Square, Wenceslas Square and Charles Bridge. The hotel has over three hundred well-appointed guest rooms offering high quality accommodations and contemporary interior design, including non-smoking and accessible rooms. All rooms have been carefully refurbished to offer state of the art facilities with contemporary styling and sumptuous furnishings. Prague’s stylish dining spot, Zinc Restaurant features modern European cuisine with Asian flavours is recommended by the Michelin and Gault Millau guides. In its art deco inspired interior, Zinc lounge & bar seats over 70 people. Zinc lounge & bar serves specialty coffees, snacks with Asian flavours and tempting selection of cocktails. The new Prague meetings & events facilities form a great location for a successful business or leisure event in Prague Facilities include twelve meeting rooms as well as the Dvorak Ballroom, which can host up to 340 people. Other facilities include free access to Health & Fitness Center for hotel guests, 24 – hour Room Service, high-speed internet access, with a choice of a wired or wireless connection (Fee applies), underground parking (Fee applies), laundry services, business center, concierge and limousine services. The hotel was awarded with: Certificate of Excellence TripAdvisor 2015 One of Top 35 hotels in middle Europe, awarded by readers of Conde Nast Traveler Awards 2013 One of Top 25 Luxury hotels in Czech Republic, TripAdvisor Travellers Choice Awards 2014 Restaurant Zinc - TripAdvisor Travellers Choice Awards 2014 ... more   less 
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Also Known As:
Hilton Prague Old Town Hotel Prague
Hilton International Prague
Prague Hilton

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