Hotel staff members at the main lobby were indifferent (check-in staff, concierge). However, the team at the executive lounge is a world of difference! Everyone was so polite and helpful, always ready to provide suggestions for dining places, sites to visit etc. In particular, we would like to call out Andriana from the executive lounge for her great assistance and advice provided!
Room was comfortable with good heating. Hot water supply was also adequate with not interruption. Complimentary bottled is plentiful as housekeeping will replenish every morning as well as evening. Breakfast can either be taken at the lounge (smaller buffet spread) or at the main cafe, Zinc. Selection is decent but not lavish.
Location of hotel is great close to many restaurants and shops. It is only about 8mins walk to the old town. Nearby the hotel, there are plenty of restaurants to dine in; a great place nearby and not to be missed is Cafe Imperial!
Overall, very satisfied with our stay.More
- Free Wifi
- Breakfast included