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“Not a 5*”

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Jalta Boutique Hotel
Ranked #102 of 648 Hotels in Prague
Certificate of Excellence
Reviewed October 25, 2012

I was happy having good rate at 5* hotel Jalta in city center of Prague. I book it for me and important guest. And it was great disappoitment. Rooms are extremally small and bathroom is even smaller. At 2 am there was group of very loud guest coming back their rooms and tried to call reception but... phone did not work. It would be honest 3* but never higher

Room Tip: If you want 5* - not in this hotel
  • Stayed: October 2012, traveled on business
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Thank Maciej Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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599 - 605 of 1,288 reviews

Reviewed October 17, 2012

The Hotel room was clean and large ( room 301 ). This room was near the elevator and large than most. The bathroom was clean and large. The Bed was very comfortable. The location was a 10 minute walk to the sites. Highly recommend. Breakfast was amazing.

  • Stayed: October 2012, traveled as a couple
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Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2012

We were impressed by the description of the hotel when we booked it, however, when we arrived I was a bit disappointed. It's not 5* - well not as we'd describe it. Staff were very pleasant on check in and the guy brought my bag up to my room. We'd upgraded from superior rooms to what were described as suites BUT what we got was a rather drab, dark room overlooking the rear of the hotel. Yes it did have a separate sittingroom but really not worth sitting in. Bedroom was OK and so was bathroom. However, another colleague of ours had a superior room which was much better - overlooked the front of the hotel, big bed, nice space etc so I am not sure our upgrade was actually 'better'. The food was good and the bar/restaurant area looked over Wensleslas Square. The breakfast was good with lots to chose from. We booked a tour via reception and that worked well since my colleague had a broken leg!! I'd go back to Prague but I don't think I'll be going back to Jalta.

Room Tip: If all the suites are at the rear of the hotel opt for the superior room option instead
  • Stayed: September 2012, traveled on business
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Thank Siobhan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012

Private hotel transport waiting patiently at the airport, efficient check in, complimentary drink and coffee & cake. Needed to change room set up from double to twin- done quickly with no trouble. Reception and concierge extremely helpful expecialy in relation to booking train tickets to Budapest and tours around Prague. Room very clean & comfortable & quiet overlooking the square. Convenient location.

Room Tip: Only one space for 1 suitcase - another would be helpful
  • Stayed: October 2012, traveled with friends
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Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012

Just back from Prague and have to say I was quite dissapointed that this hotel was billed as a 5 star and was more like a 4 star. The rooms were spotless, breakfast buffet had a great selection, and the hotel was extremely central, but it didnt really have somewhere to sit and have a drink or tea and coffee and relax, unless you wanted to go into the extremely overpriced restaurant. We had a child with us and therefore spent most of the 3 evenings in our room which was disappointing.

Room Tip: Ask for room facing wenceslas square.
  • Stayed: October 2012, traveled with family
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Thank MaryANYC9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

Before visiting Prague we scanned all the hotels and decided (unfortunately) on Jalta....They promised everything, gave nothing. Transport from the airport: the hotel taxi wasn't at the airport, although the hotel knew all the flight details. Once the taxi showed up: wanted to get us to pay, although we have already prepaid and the driver was very unhappy we didn't want to pay extra. Then THE hotel: beautiful, stuff: TERRIBLY RUDE, until they checked the reservation details and saw what kind of room we booked, then, even the manager showed up. Dinner: don't know, didn't have a chance to try. We asked in advance for a romantic, anniversary, 5-course meal, which was promised to us, but no-one has heard about it once we showed up at the restaurant...
We didn't risk using the hotel taxi back to the airport - took the subway and it delightful.

If You are hoping and looking forward to spending nice time in Prague, DO NOT CHOOSE JALTA HOTEL !

  • Stayed: September 2012, traveled as a couple
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5  Thank Iga P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Front Office M, General Manager at Jalta Boutique Hotel, responded to this reviewResponded November 6, 2012

This review relates to your parents-in-law’s anniversary trip which we spent a lot of time on arranging your special requests for them. You obviously care for them very much. However, the review above is wilfully mendacious. Your guests simply did not go to the agreed meeting point at the airport but choose to wait elsewhere – our driver found them and they came to the hotel without incident. The room was prepared as requested, and we even upgraded the room for them. The dinner was prepared, with special flowers arranged on the table per your request, but your guests unfortunately did not take their seats and simply entered the restaurant and then left without asking for their table from the manager. You know all of this as you have been in frequent contact with the hotel and restaurant before, during and after your guests’ stay. We make full efforts to keep all our guests satisfied throughout their stay and pride ourselves on our customer service, and are sorry that you are so myopic so as not to see this. More you can read on the blog of our website.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2012

The Jalta is in a fab location in the centre of Prague. Fantastic staff and great breakfast. Rooms spotless with comfortable beds. Wouldnt hesitate recommending the Jalta to anyone visiting Prague. Located in the centre of Prague you can walk everywhere from the Jalta. Lots of restaurants and bars near the Jalta.

  • Stayed: September 2012, traveled as a couple
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1  Thank chikatilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jalta Boutique Hotel

Address: Vaclavske namesti 818/45, Prague 110 00, Czech Republic
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Casino Hotel in Prague
#62 Family Hotel in Prague
#90 Luxury Hotel in Prague
#96 Romantic Hotel in Prague
#119 Business Hotel in Prague
Price Range: $122 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jalta Boutique Hotel 5*
Number of rooms: 94
Official Description (provided by the hotel):
The Jalta Boutique Hotel is situated directly on Wenceslas Square in Prague city centre. It offers elegance and sumptuous style, five star comfort and world class cuisine that together creates a glamorous yet tranquil environment. We can arrange parking at the cost of € 29 a day. ... more   less 
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Also Known As:
Jalta Hotel Prague
Hotel Jalta Prague

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