we really looked forward to book a tour with prague special tours (underground or ghost tour) after a short visit in their ticket office in the city we decided not to book one with this company. Why? Because the guy behind the counter (after some digging online we discovered that he owns the business) was the most unfriendliest salesperson we've ever met. He seemed completely disinterested in helping to explain the tours and times to us, didn't even looked into our faces, because he was busy doing something on the computer, he was rude and extremely customer unfriendly. The whole experience left a bad taste in our mouths and we were not keen to see wether the guides of the tours are like this aswell. apparently your company doesnt need our money Ivan?
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