I am an avid cyclist and I love to ride and see new places. I had gotten in contact with Fillipo about 3 weeks before my trip to see about renting a bike. They did not have the exact bike I was looking for, but the interactions and the hospitality that Fillipo displayed trying to help me out was very impressive to me. I was so pleased that I decided to try the mountain bike Prague Parks Advanced tour instead since the road bike was not yet ready.
I spoke with Fillipo back and forth through email for days leading up to the tour. We talked so much I felt like I was meeting a friend by the time I came to his shop.
The tour was a fantastic mix of sight-seeing through some of the best parks in Prague and major tourist attractions. He was willing to go as fast or as slow as I wanted to, stop to take photos and explain the history of the area to me. I love being able to ride a bike so to be able to learn so much about Prague while on a bike was great for me.
The tours are set up so even someone who rarely rides a bike could easily enjoy one of the easier versions of the tours without missing much of the history and sight-seeing. This was what impressed me the most. There is also some very difficult sections for people like me who love to test themselves.
I am from the USA where customer service is not at a very high level anymore. Fillipo is a genuinely nice guy who loves to show people the city in a fun and unique way. I was more than happy to spend the first half of my day with him, especially because it was obvious that his main goal was to make me happy and be sure that I enjoyed myself in Prague. This was refreshing!
I will definitely be back. If ta tour with Biko is not on your "must do" list for a trip to Prague, you are missing out!
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