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“Exquisite, Modern Czech Glass”
Review of Artel

Artel
Ranked #17 of 460 Shopping in Prague
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Owner description: Artěl, a stone’s throw from the Charles Bridge, absolutely fill a niche in the luxury crystal market not only in Prague but throughout the world, our work is carried in stores ranging from Bergdorf Goodman in New York and Christian Dior in Paris. Artěl focuses on colorful handmade crystal glassware for the table and home. Additionally the shop carries fabulous Czech-made items including, jewelry, antiques, novelties and curios, all hand-picked by the owner, Karen Feldman.
Reviewed September 29, 2018

Many years ago, I'd worked for a company that sold Artel pieces and always been fascinated by the quality and craftsmanship of the pieces. So, with this in mind, Artel was definitely on the list of places to visit in Prague.

There are two stores in Prague - a small, but perfectly formed store just to the right of Charles Bridge on the Castle side, and another, larger Concept Store on the opposite Bank. We visited both, but much preferred the layout of the larger store. Bright, beautifully etched Glass pieces wink from every corner of the boutique, and are arranged beautifully to highlight the delicate craftsmanship. They also stock a variety of other design items by other companies, but the glass is the star here. Staff are knowledgeable and friendly (a rarity in Prague we found) without being pushy.

We ended up buying many more pieces than originally intended, but are utterly happy to have done so, as our lasting memory of a wonderful trip to this beautiful city!

Date of experience: September 2018
Thank City_Traveller76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"beautiful glass"
in 9 reviews
"unique pieces"
in 4 reviews
"czech crystal"
in 3 reviews
"each piece"
in 3 reviews
"charles bridge"
in 18 reviews
"shipping costs"
in 2 reviews
"quirky gifts"
in 2 reviews
"concept store"
in 2 reviews
"modern czech"
in 2 reviews
"beautiful city"
in 3 reviews
"shop"
in 41 reviews
"craftsmanship"
in 6 reviews
"etched"
in 4 reviews
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2 - 6 of 112 reviews

Reviewed August 16, 2018

Interesting store with some quirky gifts and the most beautiful glass. The glass comes in approx. 25 colours and there are designs to suite everyone. not cheap but for people who appreciate quality.
and look for her guide book on Prague - get that on the first day

Date of experience: August 2018
Thank cherylp805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2017

If you're looking for crystal in Prague, look no further than Artel. They offer a variety of modern glass options (in particular) and you can completely customize your order. There is a huge array of glass colors to choose among, and then you can further customize your order by selecting the size/shape of your glass, as well as the unique design that you'd like to have etched on to each glass. The prices are worth every penny given the amount of work that goes into each piece. (Not to mention they are actually a fraction of the cost of some of the overpriced gaudy tourist shops selling "original" Czech crystal). Extremely professional customer service personnel who are not trying hard to close a sale -- just being helpful to assist customers. Very pleased with my experience and happy to take home a unique set of glasses from Prague! Btw, their shipping costs were significantly less than most other stores in the Prague area, too.

Date of experience: June 2017
1  Thank Second_City_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtelStyle, Owner at Artel, responded to this reviewResponded July 17, 2017

Dear Second_City_Traveler -

I am so happy you had such a positive experience visiting our stores in Prague. We indeed over very unique and very customizable glass - which is exactly what we are know for.

I am delighted to hear that our Sales Associates with helpful and insightful while not being pushy - as we pride ourselves on offering great customer service.

As for our shipping rates - I am glad you appreciate that we keep them as low as possible. We make every effort possible to make it as easy and cost effective to ship our glass world-wide as we know this is what customer wants.

Thank you again for your visit to ARTEL and for your lovely review of our stores. We really appreciate it.

I do hope if you ever make it back to Prague that you will come to visit us again - but do know that in the meantime should you ever wish to add to your new ARTEL collection you can always buy from us at our online store.

With kindest regards,
Karen Feldman
Founder - Director

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Reviewed April 9, 2017

We stumbled upon one of their locations at the far end of the Charles Bridge. Nice unique gifts of all price ranges.

Date of experience: April 2017
Thank Kesslane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtelStyle, Owner at Artel, responded to this reviewResponded April 22, 2017

Dear Kesslane,

I am so happy to hear that you stumbled upon ARTEL during your recent visit to Prague - and loved what you found!

ARTEL indeed offers a very unique range of gifts at all different prices. The glass, which is our focus, is all designed in-house by ARTEL and is hand-made start to finish by Czech artisans in Northern Bohemia.

I do hope should you visit Prague again, that you will stop into one of our stores. In the meantime you can find out glass online on our website.

Thank you again for your enthusiasm for ARTEL and sharing your find with everyone on TripAdvisor.

With kindest regards,
Karen Feldman
Founder - Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed April 6, 2017

Some very nice glass and crystal items combined with a lot of over priced less impressive goods. Hard to find real value.

Date of experience: March 2017
1  Thank worldtravela69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArtelStyle, Owner at Artel, responded to this reviewResponded April 22, 2017

Dear Worldtravela69-

First, please let me thank you for your visit to our store. I am pleased you found our glass and crystal items to be "very nice". As this is actually what ARTEL focuses on. ARTEL designs and manufacturers all of the glass that you saw in our stores and it is handmade start-to-finish by Czech artisans.

In regards to your other feedback, I appreciate your candor and will take it into consideration.

I do hope should you return to Prague that you will visit one of our stores again.

With kindest regards,

Karen Feldman
Founder - Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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