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“Somewhat underwhelmed”

Restaurant U Tri Pstrosu
Ranked #1,371 of 5,498 Restaurants in Prague
Cuisines: Czech
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Late Night, Reservations
Neighborhood: Mala Strana (Little Quarter)
Chicago, IL
Level 4 Contributor
41 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Somewhat underwhelmed”
Reviewed July 2, 2013

We used the garden or patio restaurant right off the Charles Bridge. Food wasn't bad; setting was fun.

Major note. In the outside restaurants most will not take credit cards. Our waiter became quite, um, unpleasant when we asked to use plastic. Which is something to note. Friends living in Prague warned us not to expect warm welcoming service at restaurants. They were 50% right. Some servers are so unfriendly you want to apologize for being there. Then there are others who are so nice. TIP THE LATTER. We need to encourage Prague servers to put on a smile.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

Visitor rating
    61
    78
    37
    18
    23
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Nunney
Level 4 Contributor
30 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Very disappointing”
Reviewed May 19, 2013 via mobile

The Three Ostriches came highly recommended as both a hotel and restaurant by well-healed friends who stayed there years ago and raved about the food and service.

We opted for a hotel in the town centre instead, but did visit the indoor restaurant for lunch.

The location immediately at the north west end of Charles Bridge (that's on the other side when coming from the town centre) means that the restaurant also has a popular terrace.

Our waiter was clearly struggling to serve both terrace and restaurant apparently on his own, despite this being a Saturday lunchtime in May.

The restaurant is anything but welcoming (and rather bizarrely has an ATM right by the door). Customers walk into the hotel, work out they have to go through a closed door into the gloomy restaurant and wait - and wait and wait - to be seated. Several walked out unattended.

Service was passive aggressive with a smile. Our main course arrived as we were still finishing our starters. The waiter blamed this on the kitchen being busy.

Starters were okay but nothing special. Wine was very good. Main course of ostrich steaks (from a Czech ostrich farm) with a port sauce was fine but dry.

A table next to us was told off for not leaving a tip - with a smile, of course. We had to ask for a security pin code to use the toilet. Not what you expect in a top restaurant.

If I mention that napkins were paper rather than linen, I think it sums up how much far one of the oldest and previously best restaurants in Prague has sunk. Very, very disappointing.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Adrie v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rome
Level 4 Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“sweet place to stay”
Reviewed May 6, 2013

very nice and charming place to stay in prague, just on the bridge.The area is lovely and recently restored. The rooms are comfortable and the management very professional and nice. The restaurant is very good. Easy to get everywhere.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank torrettaRome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Level 3 Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Average”
Reviewed April 29, 2013

This restaurant is definitely one of those places that overcharge for their location. The restaurant is super nice inside, with an olden feel. The atmosphere is very serene, however, to me the restaurant is mostly about the food served. And the food was really so-so. We had 5 people with us and none of us REALLY enjoyed our lunch. Be aware the bottle of water here is around 180 crowns. Overall it's an ok place, but I think there are a lot more places in Prague that should be visited before this restaurant.

Visited April 2013
Helpful?
2 Thank mah0gany15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
Level 4 Contributor
35 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“expensive water!”
Reviewed March 30, 2013 via mobile

We ordered 2 bottle of water costesd 180 czk each.
It means 7 Euro each. Very expensive!.
Coverchage was 40 czk for us ( 2 adults &1 kid).

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank maruo8989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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