Arrival was messy, very hard to find, in a suburb of Prague appeared you had to park your car in the garage. After wandering through the garge, halls and elevators we finally managed to find reception which was inside an office building. The apartment was very big with 2 seperate bedrooms and reasonable clean. Shower in the bathtub so bathroom was soaked after showering. Couldn't find the wellness area but apparantly this was part of the complex. No facilities, breakfast in the loca supermarket which was a disgrace. During the night we found out the opposite bar stayed open till 5 a.m.therefore noise (singing, vomiting) till 5.30 (and this was Tuesdaynight !!) As the aparment is very warm and no airco we had to leave the windows open. We booked 2 nights but decided to leave as we hadn't slept at all, however we didn't get any refund for the use of the parking (paid 2 days in advance) and breakfast for the following day (also paid in advance). Reception staff started to be realy unpleasant. When I complained via email after my return I was told there was nothing they could do and they would offer us free breakfast on our next stay!!! What a laugh !!! This hotel gave us a very bitter end onour tour through Eastern Europe. Even if they would give us a free stay, we will never, ever go back to this place.
In short; bad location, bad service, bad experience, so think twice before booking this hotel
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