We spent three nights at MOODs and the experience was incredibly positive from the communication during booking to our check out. The hotel itself is modern, interesting and full of interesting design features. The rooms and communal spaces were spotlessly clean and well appointed including a well stocked, affordable minibar and very comfortable beds. The bathroom was a plus point with a hot, powerful shower and lovely White Company toiletries. Breakfast was a tasty buffet (although the coffee dire!) with useful flexibility (served until 11.30am with breakfast options beyond). Reception arranged airport transfers and you can leave your luggage after checkout, we had really first class service from every staff member.
The only area for development is the use of Apple technology, we opted for access to Apple TV so that we could watch television when we went to bed (the only English speaking channels are BBC News and CNN) but there was much difficulty in setting this up with lots of glitches. The staff can't be faulted for their efforts but it would be good to see better training in the technology on offer to improve customer experience.
Overall this is a fantastic hotel, by far the best quality and value compared to other hotels I have stayed in locally and I would highly recommend. I will certainly go back!More
- Free Wifi