We were initially impressed by the quality of this hostel/hotel and had booked a private room with bathroom. Unfortunately, our experience was tainted when another traveler was 'checked-in' to our room at midnight. Not only was this a rude awakening to have a stranger enter our room in the middle of the night, with their own key, but the situation was also very poorly handled by the staff. Apparently they had lost our details. There was no explanation or apology at the time of the incident, and no effort to make amends upon receiving our complaint the next morning. It left us rather disappointed, and we write this review in the hope that Mosaic House will respond more appropriately if this is to happen to someone else in the future.
- Official Description (provided by the hotel):
- Mosaic House: One house, 1000 memories. We are a place where you can live, relax, mingle, feel, dance, eat, sleep and laugh. We are a community of locals, travellers and free spirits; creative and unique individuals; food lovers and life enthusiasts. We are made of you as we were made for you. We designed private rooms to rest and unwind. We built shared rooms to socialise and experience. We believe that happiness, kindness and empathy combined with eco initiatives and sustainability can take you a long way. Short or long, take a journey with us. Create memories and long-lasting friendships. Become part of our Mosaic & be part of our House. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Priceline, TripOnline SA, Hotwire, getaroom.com, Travelocity and Cancelon so you can book your Mosaic House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mosaic House Hotel Prague