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“Beautiful scenery - bad attitude towards customers”

Plzenska Restaurace The Municipal House
Ranked #234 of 5,372 Restaurants in Prague
Certificate of Excellence
Cuisines: European, Czech, Eastern European, Central European
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Local cuisine, Families with children
Dining options: Brunch, Lunch, Late Night, Dinner, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff
Neighborhood: Nove Mesto (New Town)
Concorezzo, Italy
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Beautiful scenery - bad attitude towards customers”
2 of 5 bubbles Reviewed May 2, 2014

We approached the Plzenska beacuse we wanted to admire the beautiful Art Nouveau decorations, but we didn't want to have a large meal because it was 4 pm and we were not that hungry. So we ordered two soup and Staropopovicky beer (Czech good dark one). The waiter seemed surprised of our choice. The soup was in deed a good one. But when we had to ask for the bill thrice before we could pay and leave the restaurant. We had the impression the young waiters and the old waiter-in-chief were just ignring us for 20-30 minutes because we had ordered only the soup. It was very unpleasant, since the Plzenska seems to be a valuable, traditional restaurant located in one of the most beautiful buildings of Prague (the Obecni Dum), but with bad service.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Federico C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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840 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
235 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 121 helpful votes
“Great location, great dining”
5 of 5 bubbles Reviewed April 20, 2014 via mobile

The restaurant is located in a beautiful building with extremely high ceilings, magnificent light fixtures, tall windows... Reminds you a little bit of a (really nice) French brasserie.
The food was delicious, all four of us were very pleased with our entrees and main dishes. Lobster bisque, fish tartare, goat cheese, halibut... Everything was prepared to perfection and the presentation was creative and beautiful.
The service was also top. (I don't know why there were complaints in other TA reviews.) Our water and wine glasses were always full, all our plates were served all together and in a timely fashion (dinner didn't take hours and hours), the cooked dishes were served hot...
The prices were reasonable for such a high class and quality restaurant (Gault Milau). Only the wines were very expensive, but apparently that is usual for Prague.

Helpful?
Thank Ninodebalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
254 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
“ok filling food”
3 of 5 bubbles Reviewed April 17, 2014

in a wonderful basement of the Municipal House. Large open layout like a beer hall and decorated art nouveau. The food was ok and the live music was a nice added touch.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Neets007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Good food and beer”
3 of 5 bubbles Reviewed April 15, 2014

Good atmosphere, beer and food. Lots of group tourists was taken here, very big restaurant.
市庁舎地下にある有名レストランのようで多くのツーリストが来ていて、お店も観光客相手にサービスするのが慣れています。雰囲気はとてもいいです。ビールとチェコ料理が楽しめます。

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cookie517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, United Kingdom
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Prague trip”
5 of 5 bubbles Reviewed April 5, 2014

We had the apple strudel with coffee and a glass of egg nog. Delicious! Service and surroundings outstanding! A real step back in time!

Visited April 2014
Helpful?
Thank Sho50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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