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“Very nice...”
Review of Hard Rock Cafe

Hard Rock Cafe
Ranked #209 of 5,536 Restaurants in Prague
Certificate of Excellence
Cuisines: American, Bar
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Families with children, Bar scene
Dining options: Dinner, Late Night, Breakfast, Lunch, Delivery, Reservations
Neighborhood: Stare Mesto (Old Town)
Thessaloniki, Greece
Level 4 Contributor
35 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Very nice...”
Reviewed November 9, 2013 via mobile

We really enjoyed our beers there.the interior was incredible and our barman was simply perfect.one of the staff that seemed to be the manager was very rude but didn't really matter.we tried some type of spring rolls which were incredibly tasty and there's no need to say anything about the music.

Helpful?
1 Thank Margarita G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HardRockCafeP, Manager at Hard Rock Cafe, responded to this review, December 11, 2013
Dear fellow rocker,

thank you for your nice review! We are glad you liked the venue, the staff and the food! We apologize if one of the staff was rude to you, this is not our standard at all, but it is very nice to hear that it did not affect your experience with us and you still enjoyed yourself! We hope that when you are in Prague next time, you will come visit us again!

Sincerely,
Your Hard Rock Cafe Prague Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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    Value
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Leeds
Level 4 Contributor
41 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Loving Hard Rock!”
Reviewed November 8, 2013 via mobile

Hard Rock Cafe in Prague has such a fabulous atmosphere. The music is rockin', cocktails are yum (try strawberry daquiri), and the pulled pork sandwich is delicious. A little pricey but def worth a visit whilst in Prague. The selection of memrobilia is facinating!

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Laura-Louise1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockCafeP, Manager at Hard Rock Cafe, responded to this review, December 11, 2013
Dear fellow rockstar,

thank you for such a lovely review! We are happy you had a nice time with us and have tried not just our food, but cocktails as well! In our Hard Rock we are proud to have around 300 pieces of unique memorabilia. Next time ask if there is a vibe host around, as they would give you a small tour of the memorabilia with many interesting facts and knowledge about each one of them, so you see exactly how and why each is so special!
Hope that we see you again soon!

Sincerely,
Your Hard Rock Cafe Prague Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level 6 Contributor
201 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
“Excellent”
Reviewed November 5, 2013 via mobile

We stopped here for some original American style food and it was amazing! They had a really good deal on cocktails too! The staff were very friendly and efficient, I cannot wait to go back!

Helpful?
Thank Geoff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
29 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Disappointing!”
Reviewed November 3, 2013 via mobile

Having visited various Hard Rock Cafes across Europe this unfortunately was my worst experience. We decided to visit for lunch so we was seated quickly, restaurant is nice and well presented over a couple of floors. After being seated we were greated by our server - we never saw this person again and was actually served by somebody else! You always pay a premium for Hard Rock and expect to but we felt this restaurant was very over priced for the standard of food and service. Drinks extortinatley priced! I ordered my usual favourite pulled pork sandwich with no slaw, the server told me the coleslaw comes on the side so i told him again i didnt want it as it wouldn't get eaten. My sandwich arrived and had coleslaw on the side, no drama, but on opening the bun also included the slaw on top. Not impressed but thought i could eat the pulled pork round it. Would have done except it wasn't what you would call pulled pork - it was chunks of extremely fatty pork. So i ended up eating the chips and leaving the rest. When the server came to take the plates away i explained what the problem was and he told me i should have said something sooner but I told him i wasn't the sort of person to make a fuss, despite this we was still charged the full price of the sandwich on our bill, would have expected some sort of reduction. The other meals in our party were average, nothing to write home about special unfortunately wouldn't return.

Helpful?
Thank kelnpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockCafeP, Manager at Hard Rock Cafe, responded to this review, December 11, 2013
Dear valued guest,

thank you for your review. It is very disappointing to hear that you had such a negative experience in our Hard Rock Cafe. This is not our standard of service and of food at all. Rest assured that your comments have been taken very seriously and staff, kitchen and all managers have been notified of your experience, in order to prevent this situation from occuring in the future. We would really love it if you gave our Hard Rock Cafe a second chance! If you would, please write us for a reservation directly at Prague_sales2@hardrock.com, reffering to this review, and we will do absolutely everything in our power to make it up to you!

With sincerest apologies,
Your Hard Rock Cafe Prague Team
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Kgs. Lyngby
Level 3 Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Always awesome”
Reviewed November 2, 2013 via mobile

I love visiting Hard Rock all over the world, and the Prsgue venue was so awesome, big and cool lovely staff, great food and drinks and just a really nice time.

Helpful?
1 Thank Schlossers1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HardRockCafeP, Manager at Hard Rock Cafe, responded to this review, November 14, 2013
Dear fellow rocker,

thank you for the awesome review! It's great to hear you loved our staff and food and had such a nice time with us! We are pretty lucky to be located in such a large and historically famous venue directly in the Old Town - one of the most beautiful places in Prague.
We hope that you will come back to Prague soon and visit us again!

Sincerely,
Your Hard Rock Cafe Prague Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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