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“Easy Walk to City Center”

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Sheraton Prague Charles Square Hotel
Ranked #156 of 648 Hotels in Prague
Reviewed October 28, 2013

We stayed at the Sheraton with our parents/in-laws. We had two connecting rooms which were nice. We had a back view of the building. Rooms were large, modern, clean - great bathrooms with shower and tub.

We were there during the great flood of Prague this past spring and unfortunately the sauna was out of order. Breakfast was not included in the rooms - most places in Europe offer this - which is nice if nothing else for a free cup of coffee until you are showered and can go out for real coffee.

They also wanted to charge us for internet. Even the cheap hotels are offering free wi-fi so that is slightly annoying. Fortunately they waived the cost for us - but I feel like they probably cater to business travelers who don't mind paying since they will get reimbursed anyway. Not really set up for tourist travelers the way some other hotels are.

Location is an easy walk to the city center - maybe 15-20. Could be less if you are a fast walker. We likely wouldn't stay here again but it was a decent hotel, modern hotel so if you go here - it won't be a bad option.

  • Stayed: June 2013, traveled with family
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Thank GoGlobalTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this reviewResponded November 6, 2013

Dear GoGlobalTraveler,

I would like to share my cordial thanks for your review.

Sheraton Prague Charles Square Hotel offers a complimentary WiFi connection in our Link@Sheraton experienced with Microsoft, which is a wonderful connectivity hub to stay in touch with family, work or enjoy a favorite drink while watching television. On top of that, we extend the experience with an unlimited high-speed Internet access in all guest rooms for an additional charge.

As there are several different room rates available, some of them include breakfast, while others do not. However, for a guest´s comfort all rooms are equipped with a coffee and tea station for no charge.

Wish you an amazing day,

General Manager
Sheraton Prague Charles Square Hotel

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673 - 679 of 1,549 reviews

Reviewed October 28, 2013

Stayed here for two nights to explore prague before a flight out. I had intended to explore the city by foot and this was a great starting point. Even though reviewers stated its not near the main areas of the city, its still walkable, within 10-15 minutes.

Check in staff was great, very efficient and also helpful in pointing out the nearby sights to see. I had a second floor upgraded room facing the street. The room was pretty comfortable, modern and unique, view is of a road. Since hotel is not very tall as with most buildings in the city, theres not much to see no matter which floor I think.

Few small issues:

- Parking is very, very expensive. 1000 czk per night. I drove from Munich and it was like 20 euro at the westin.

- The lounge breakfast they offer for Starwood Platinum member is separated in the cafe and not in their main breakfast restaurant. Choices were very limited. Most hotels allow members to choose whether to have breakfast in lounge or regular resturant, but for this hotel there was none.

- From my second floor room I could at times hear the music from the bar. Problem for the light sleeper but i was OK.

  • Stayed: October 2013, traveled on business
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Thank buybuysellsell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this reviewResponded November 6, 2013

Dear buybuysellsell,

Let me express my deepest appreciations for your feedback and for staying with us. It is always a great pleasure to have SPG Platinum tier guest with us.

Sheraton Prague Charles Square Hotel provides a complimentary Club Lounge access to all Platinum members, which gives them a great opportunity to enjoy a continental breakfast in a peace and comfort. We are always more than happy to extend the selection on a guest´s request.

Parking in a centre of Prague has always been a bit of an issue, as all street parking lots are reserved by residents. As for that reason, we share parking lots in a garage around the block. The price is very competitive for a location of hotel.

Hope to get a chance to welcome you back soon.

Yours sincerely,

General Manger
Sheraton Prague Charles Square Hotel

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Reviewed October 24, 2013

Pro
- good location
- friendly service
- fast internet
Overall: you have everything you need for a good business trip

Con
- parking is far away, takes 15 min to get your car
- some rooms face the inner patio that is a bit dark

Room Tip: Ask for rooms on the 8th floor
  • Stayed: October 2013, traveled on business
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1  Thank IMNash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this reviewResponded November 6, 2013

Dear IMNash,

Thank you very much for your contrictive review.

Sheraton Prague Charles Square Hotel provides a valet parking. For guests´ convenience all park-ins and park-outs are fully operated by our bellmen.

If your trips bring you back to Prague, it would be my pleasure to welcome you back personally.

Warmest regards

General Manager
Sheraton Prague Charles Square Hotel

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Reviewed October 23, 2013

Stayed in June 2013. Read some reviewer complaining about some naughty clubs around it. Honestly I didn't give a xxxx. Location is still very good and safe. We didn't feel uncomfortable at all. We had stayed in quite a few Sheraton and we both agreed that Sheraton Prague is the best. Best club lounge in terms of choices of snacks, different types of coffee, beers, soda etc. They were set nicely. We had dinner at their restaurant one night. Though it's not busy, the staff there were still very professional and knew how to deal with their guests. Don't forget to visit the roof during the day. Relaxing and view was very good in a sunny day.

Room Tip: We booked a junior suite if I didn't remember it wrong, it feels like a regular room but bigger...
  • Stayed: June 2013, traveled as a couple
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Thank SimplyEasyNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this reviewResponded November 6, 2013

Dear SimplyEasyNYC,

Let me thank you very much for posting such a great review.

It seems you really enjoyed your stay and I am glad we managed to make it exceptional one.

Hope to welcome you back soon,

General Manager
Sheraton Prague Charles Square Hotel

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Reviewed October 22, 2013

Walking distance to the subway and really everything else. We didn't take public transportation while we were in prague because you can walk to the old town, the charles bridge, the palace etc. They will give you a map and circle the areas of interest. We didn't take any tours but you can book them in the lobby.
If you aren't a walker there are lots of trams that seem to run nearby.
The room we got had a small balcony but the best was the view from the roof, it looks like in the summer they might put tables out but we were there in october.
Being gold members we got the free wifi.
The room was nice, standard sheraton bathroom (marble etc), bed and desk, coffee maker - standard stuff.
There is a restaurant across the street (more than one) so if you feel like local food there are options that are really close to the hotel. I think there was at least one small grocery store as well not far from the hotel.

Stayed: October 2013, traveled as a couple
Thank rockohorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this reviewResponded October 24, 2013

Dear rockohorse,

Thank you for staying with us at the Sheraton Prague Charles Square Hotel and for posting your review online.

Let me also mention how glad we are to have SPG Elite Tier members with us.

As you mentioned, there is a quite a selection of dining options and grocery stores around the hotel and a walking distance to all main touristic attractions.

For those who do not feel like walking, Prague public transportation is a very advanced system.

Hope to see you back soon.

Warmest regards,

General Manager
Sheraton Prague Charles Square Hotel

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Reviewed October 16, 2013

Stayed at the Sheraton Prague Charles Square Hotel for a night between two days of meetings. For me it is important that hotel rooms are quiet and the beds offer good rest. Both of these criteria fulfilled I sleep and woke rested. The location was also very good with easy access to both Metro and trams.
Small improvement suggestions however keep you from getting full marks: water pressure could be little higher in the shower, the lighting a little better over the desk and the chair a little higher to allow for a better working position. And please Starwood, it's about time you offer free Wifi for guests in their rooms. It was cheaper for me you use my iPhone Wireless Internet connection than pay the Cz 400/day that is charged.

Room Tip: Rooms high up and towards the rear are quite
  • Stayed: October 2013, traveled on business
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Thank Tord E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this reviewResponded October 24, 2013

Dear Tord E,

Let me express my deepest appreciations for your feedback your provided us with.

I really value your constructive comments and will definitely take a look at the matter to see what can be improved.

It will be our pleasure to welcome you back on your next stay.

With the best regards,

General Manager
Sheraton Prague Charles Square Hotel

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Reviewed October 15, 2013 via mobile

Excellent location with all attractions near by. Rooms are big &spacious. Very comfortable bed to rest. Breakfast room is a bit too small to accommodate big group. Overall is still a good selection to stay.



  • Stayed: September 2013
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Thank travelholic283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_Praha, General Manager at Sheraton Prague Charles Square Hotel, responded to this reviewResponded October 24, 2013

Dear travelholic283,

I would like to thank you for your review.

Sheraton hotels and resorts worldwide created a unique mattresses providing the best comfort possible and we are proud to have Sheraton Sweet Sleeper Bed in all guest rooms.

Once again thank you very much and hope to see you back soon.

Cordial regards,

General Manager
Sheraton Prague Charles Square Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Prague Charles Square Hotel

Address: Zitna 561/8 | P.O. Box 756, Prague 1, 111 21, Czech Republic
Location: Czech Republic > Bohemia > Prague > Nove Mesto (New Town)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#28 Spa Hotel in Prague
#90 Business Hotel in Prague
#128 Family Hotel in Prague
#133 Luxury Hotel in Prague
#193 Romantic Hotel in Prague
Price Range: $149 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Prague Charles Square Hotel 5*
Number of rooms: 160
Official Description (provided by the hotel):
Located on the edge of Prague's Old Town and New Town, the Sheraton Prague Hotel offers 160 comfortable rooms including 38 spacious suites. Guests can enjoy complimentary access to sauna and 24/7 fitness centre, as well as free High Speed Internet Access at the Link at Sheraton located in the lobby. The French Brasserie Délice offers delicious meals made from fresh seasonal products and genuine five star service. ... more   less 
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Also Known As:
Sheraton Prague

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